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Cisco Director Business Critical Communications 
United States, Georgia, Atlanta 
51080585

18.11.2024
Specific Responsibilities Include:
  • Serve as a leader on the Business Critical Communications team which involves team mentoring, and bringing expertise and execution to the management of issues and crises communications for Cisco.
  • Develop and execute essential communications to position Cisco during a crisis or incident.
  • Cultivate positive relationships with Cisco executives, business partners, communication colleagues, and key media.
  • Supervise and assess evolving issues and breaking news across the media landscape, develop recommendations and implement communications approach.
  • Serve as a communications advisor to senior leaders and cross-functional teams assembled to address an issue and provide guidance on reputational risk in the context of issues, policies, and company decisions.
  • Build messaging and content under time constraints and ensure alignment while taking into consideration the outstanding needs of multiple stakeholders/audiences.
  • Maintain an understanding of the broader business and technology landscape, with a “finger on the pulse” of relevant external issues and trends that could impact Cisco’s business and reputation.
  • Stay abreast of trends in crisis response, corporate reputation management and communications broadly to ensure Cisco is industry-leading in its approach and capabilities.
  • Be the calm in the storm during intense or stressful situations.
  • Adept at synthesizing and explaining sophisticated topics.
  • Outstanding verbal and written communicator with ability to build high-quality, easy to understand communications including messaging, media statements and FAQs.
  • Be comfortable communicating and engaging with executives—able to effectively articulate a recommended communications approach, gather perspectives and drive alignment.
  • Strong interpersonal and project management skills—the details matter. Ability to balance ambitious priorities, and work through ambiguity.
  • General knowledge of Cisco markets, products, and technologies to help frame and contextualize communications.

-BA/BS degree

-15+ years of experience in public relations, media relations, crisis or corporate communications.

-Crisis Communications required for consideration.

-Experience working in public affairs a plus.

-Experience leading crisis, issues, and rapid response.

-Experience with financial communications including earnings and M&A a plus.

-Experience spotting trends, monitoring for emerging or active issues and "seeing around corners” to identify potential reputation risks.

-Adept at synthesizing and explaining complex topics.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).