Rapyd Account Manager 

Singapore 

493756318

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As an Account Manager you will be responsible for:

• Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
• Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
• Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
• Gain a comprehensive understanding of your assigned accounts’ business landscape, technical solutions utilizing Rapyd’s FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
• Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd’s products and the broader payments landscape.
• Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of Rapyd’s product offerings and industry trends.
• Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.

• 5-8 years of experience in enterprise account management or a similar strategic sales role, ideally within the FinTech industry.
• Fluent in Mandarin- mandatory
• Demonstrated track record of exceeding revenue quotas and driving significant account growth through upselling and cross-selling.
• Global experience conducting complex negotiations and building relationships with C-level executives and key decision-makers.
• Willingness and ability to travel frequently to meet with clients and attend industry events.
• Solid understanding of complex business systems and technical solutions, preferably in the payments/FinTech space.
• Ability to analyze data and translate insights into actionable strategies for customer success and account growth.
• Continuous learner committed to staying up-to-date with the latest trends, technologies, and industry knowledge.
• Strong written and verbal communication skills in English. Additional languages are a plus.
• Collaborative and adaptable, thriving in a fast-paced and cross-functional environment