Associate Product Led Account Executive - Turkish Speaking jobs at Mongodb in Ireland, Dublin

• Manage Core Systems & Workflows: Own the implementation and upkeep of program management tools, ensuring deliverables are logged, workflows are consistent, and stakeholders have the visibility they need to succeed
• Standardize & Improve Processes: Build and maintain a living library of Standard Operating Procedures (SOPs) that define how recurring processes should run, while continuously identifying opportunities to improve efficiency and scale operational excellence across the organisation
• Ensure Asset & Data Accessibility: Define how marketing assets, insights, and deliverables are organised and shared across teams — ensuring they are kept up to date, properly version-controlled, accessible for the right teams and systems, and easy to find. You will also track and reconcile program data (e.g., scorecards, dashboards, events, or content metrics) to provide leaders and other key stakeholders with timely, reliable data
• Support Content & Program Operations: Manage the machanics of content and program execution, including packaging and distributing assets across internal and external channels and coordinating recurring operational tasks within our teams and with other stakeholders and processes such as scheduling reviews, tracking approvals, data management, and keeping workflows aligned
• Special Projects & Strategic Priorities: The rapid innovation in our ecosystem and the customer-centric nature of our business mean that our teams are regularly asked to get involved with cross-functional and high-visibility strategic initiatives. We expect our Program Operations Specialists to be always ready to adapt to temporary or longer-term shifts in their scope and goals to support the evolving needs of the business

• 1–3 years of experience in marketing operations or marketing program coordination
• Strong organizational skills with proven ability to manage multiple projects simultaneously
• Experience and confidence using project management and collaboration tools (e.g., Monday.com, Wrike, Seismic, Google Drive)
• Excellent written and verbal communication skills, with the ability and confidence to present to senior-level stakeholders
• A proactive, adaptable learner with a growth mindset and interest in marketing and developer ecosystems
• Bonus: experience creating SOPs, managing content libraries, or supporting marketing programs or content workflows (e.g., publishing or managing social channels)

• Manage Core Systems & Workflows: Own the implementation and upkeep of program management tools, ensuring deliverables are logged, workflows are consistent, and stakeholders have the visibility they need to succeed
• Standardize & Improve Processes : Build and maintain a living library of Standard Operating Procedures (SOPs) that define how recurring processes should run, while continuously identifying opportunities to improve efficiency and scale operational excellence across the organization
• Ensure Asset & Data Accessibility: Define how marketing assets, insights, and deliverables are organized and shared across teams — ensuring they are kept up to date, properly version-controlled, accessible for the right teams and systems, and easy to find. You will also track and reconcile program data (e.g., scorecards, dashboards, events, or content metrics) to provide leaders and other key stakeholders with timely, reliable data
• Support Content & Program Operations: Manage the mechanics of content and program execution, including packaging and distributing assets across internal and external channels and coordinating recurring operational tasks within our teams and with other stakeholders and processes such as scheduling reviews, tracking approvals, data management, and keeping workflows aligned
• Special Projects & Strategic Priorities: The rapid innovation in our ecosystem and the customer-centric nature of our business mean that our teams are regularly asked to get involved with cross-functional and high-visibility strategic initiatives. We expect our Program Operations Specialists to be always ready to adapt to temporary or longer-term shifts in their scope and goals to support the evolving needs of the business

• 1–3 years of experience in marketing operations or marketing program coordination
• Strong organizational skills with proven ability to manage multiple projects simultaneously.
• Experience and confidence using project management and collaboration tools (e.g., Monday.com, Wrike, Seismic, Google Drive).
• Excellent written and verbal communication skills, with the ability and confidence to present to senior-level stakeholders.
• A proactive, adaptable learner with a growth mindset and interest in marketing and developer ecosystems.
• Bonus: experience creating SOPs, managing content libraries, or supporting marketing programs or content workflows (e.g., publishing or managing social channels).

• 5+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
• At least 3 years of quota-carrying experience in a similar role
• A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
• The ability to execute on activity and pipeline expectations and published standards of excellence (M4S/Leading indicators)
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment
• The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc
• Prior exposure to database, cloud and infrastructure technology is a plus
• Fluent / Bi-lingual in German

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, and overall corporate strategy - to continually progress the partnership forward
• Build pipeline through targeted, intentional, and quality customer interactions; effectively qualify customer needs through collaborative discovery to ensure the best proposed solution
• Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
• Lead the sales and renewal process, from pricing and deal strategy to customer negotiation through to opportunity closure and implementation of solution
• Drive value realization to ensure clients achieve expected or desired outcomes; verify that customer is using all features and capabilities of MongoDB solutions to gain tangible value and positive business outcomes
• Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
• Maintain SFDC hygiene, including opportunity management, next steps and close dates; meeting categorization; churn logging & risk tracking
• Own and deliver an accurate forecast of your business week over week; quarter over quarter
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes
• Contribute to the overall culture of skill development for the RAM organization - sharing best practices, cross-collaborating, and mentoring peers in the spirit of driving results and global team performance

This role can be based out of our Dublin or Barcelona office for our hybrid working model.

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills in English (native level)
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

• Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field
• Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

• Great Earning Potential
• Welcoming and inclusive workplace
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

• 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• German speaking

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions.

• Prospect into CTOs, Engineering/IT leaders, and technical end users
• Grow a current base of MongoDB customers by landing new workloads through outbound prospecting
• Manage the full sales cycle for all MongoDB Products & Services
• Develop and execute a strategic territory plan to achieve revenue targets
• Collaborate with the sales ecosystem to drive sales initiatives and partnerships
• Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach

• 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts
• Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus
• Must live in territory (flexible work model)
• Fluent in English

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• 5-7 years relevant experience working in a Customer Success, Account Management, or similar customer-focused role
• 4 + years Experience with large-scale, technologically sophisticated accounts and/or Enterprise market customers in a fast paced SaaS environment
• 2+ years of technical product experience or education
• Bachelor's degree, technical degree preferred
• A mind for technology! We’ll teach you all about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• Prior exposure to database, cloud and infrastructure technology is a plus
• High levels of organization in your workflows - you understand what it means to be responsible for a customer portfolio and to prioritize your time efficiently
• A passion for partnership and collaboration! You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc) and will help to build the CS “brand” across our entire organization
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A German speaker is required for this role

• Build active and meaningful relationships with customers, working closely with other MongoDB partners
• Lead new customer and project onboarding meetings, validating and identifying customer needs, potential challenges, and key project timelines
• Promote and encourage implementation of paid MongoDB features across your assigned customer portfolio
• Optimally identify and mitigate risk of churn
• Ensure high customer satisfaction and referenceability
• Help to develop and implement standard methodologies, processes, and tools to continually improve MongoDB’s Customer Success Program

• Risk Mitigator - identifying blockers to success and preventing long term churn
• Personal Trusted Advisor - recommending standard methodologies in order to make the client successful
• Account Strategist - helping MongoDB see where the customer’s business is going
• Business Builder - finding opportunities for your customers to adopt new features and open new use cases