Amazon Sr Manager Customer Experience Strategy Insights & Programs Amazon AIR 

United States, Washington, Bellevue 

449007030

Key job responsibilities
This leader ensures stakeholder accountability and mitigates risk through program controllership mechanisms that drive the speed, quality, and reliability of program execution across organizations. The Sr Mgr leverages established standardized best practices and guardrails to hold internal and external stakeholders accountable to program milestones and quality standards, surfacing and mitigating unplanned risk through solutions that balance speed, accuracy, and brilliant basic trade-offs in a transparent and auditable mechanism.Bellevue, WA, USA

- 8+ years of program or project management experience
- Bachelor's degree
- Experience owning program strategy and end to end delivery
- Experience managing teams of 6 or more
- Experience defining and executing program requirements
- Experience in Supply Chain Management, Cross Organizational Strategy, programs, or other field from an accredited university or 5 years or related experiences.

- 10+ years of program or project management experience
- 8+ years of working cross functionally with tech and non-tech teams experience
- Masters degree
- Experience leveraging data-driven insights based to lead strategic discussions
- Experience setting business objectives, defining success metrics, and generating delivery roadmaps
- Experience working with major airline / transportation / supply chain companies in a strategic leadership role