Microsoft Cloud Solution Architect - Endpoint/SCCM French Speaker 

France, Ile-de-France 

402537578

Required:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field and relevant recent experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
• OR equivalent experience.
• Fluency in French and English.

Preferred:

• Relevant and recent experience working in a customer-facing role (e.g., internal and/or external).
• Customer Success: Experience in Customer Success for productivity, employee experience solutions, and business process transformation platforms. Strong technical aptitude and desire to work with both business and IT stakeholders.
• Executive Stakeholder Value: Experience in building and maintaining executive-level stakeholder relationships and leading value proposition conversations aligned to customer priorities and outcomes. Ability to interpret and dissect the industry and business priorities of customers.
• Business Process Analysis: Depict customer business processes and prepare for the analysis and improvement of business process performance. Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) & ITDMs (Information Technology Decision Makers).

Technical:

• Ability to guide a customer from competitor solutions to Endpoint Management Solutions.
• Ability to map the customer’s business process to product capability within the Configuration Management and End Point Management portfolio.
• Strong understanding of Microsoft Endpoint and Configuration Management Solutions. Complemented with level 300/400 technical depth across MECM(SCCM)/lnTune/Win10/Win11 – MS Cert MD-102 Endpoint.
• The primary product focus and responsibility will pertain to support of Microsoft's platform technologies with specific emphasis in the following areas:
• Configuration Manager/lnTune — Must have in-depth SME level experience within recent years.
• Windows 10/11— recent experience using Configuration Manager and auto pilot provisioning/Windows as a Service.

• Customer Centricity

Customer/Partner Insights: Provide feedback & insights from customers/partners to the relevant MS teams, including Product Groups, to enable continuous improvement.

• Business Impact

Resolution of Customer Blockers: Identify resolutions to issues blocking customer success projects by leveraging the knowledge of Employee Experience Solutions subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments.

• Technical Leadership