F5 Senior Solutions Engineer 

Turkey, Istanbul 

341246020

Primary Responsibilities:

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Global Responsibilities

• Provides complex design and systems engineering configurations
• Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
• Maintains a high level of technical knowledge of F5 and the relevant industry
• Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the F5 value proposition to customers and partners
• Maintain knowledge of competitive landscape and share knowledge with CAT team
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
• Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
• Understand and effectively utilize F5 organizational resources
• Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
• Lead strategic (organizational) opportunities
• Well developed SME focus for one technology
• Deliver customized product presentations using an advanced solution-based sales approach
• Proactively provide consultative support
• Create customer documentation for POC
• Understand business requirements involved with technical account strategy
• Work effectively with Engineering, Product Development, and Technical Support organizations
• Solve problems independently and creatively
• Perform other related duties as assigned

Channel support activities include:

• Support F5 channel partner sales initiatives
• Provide channel partners sustainable training on F5 solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Proactively provide consultative support
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions

Post sales activities include:

• Understand and follow escalation process
• Partner with the F5 Technical Support and customers/partners to resolve issues

Qualifications

• Multiple years of related experience working withinCloud, Security,Application Delivery, NetworkInfrastructure, DevOps,SaaS, IaaS or PaaS environments.
• Strong presentation,communication, account management (pre-sales) skills
• Significant experience and a number of years pre-sales / SystemsEngineering expertise
• BS/BA or equivalent work experience
• F5 core product experience or relevant experience in key competitor offerings required
• In-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred
• Fluent English with good written and oral communication skills
• Firstclass presentationskills
• Experience with MS office suite or Works

Physical Demands and Work Environment

• The role is hybrid based
• While we encourage remote/virtual meetings, the nature of the role requires travel
• This is a self-driven role, so career growth anddevelopment are availableat every stage of your career

• The position reports to the Director of Solutions Engineering based in Dubai
• Competitive pay, , and cool perks

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.