Bank Of America Software Engineer III - GBS 

India, Tamil Nadu, Chennai 

280328756

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We are seeking a highly motivated and detail oriented ServiceNow Discovery Senior Engineer to join our growing team. You will be responsible to handle discovery related work items within ServiceNow. This role requires a strong understanding of ITIL principles and the ability to translate business requirements into technical solutions within the ServiceNow platform.
Senior Servicenow Discovery Engineer is responsible to consolidate all CI’s to implement robust CMDB which is for implementing ServiceNow at Bank of America.

Responsibilities*:

The engineer will be expected to assist with implementation, maintenance, upgrades, and integrations.

The engineer will interface with product owners and technical specialists to define and update ServiceNow Discovery scan capabilities.

Support the standup, configuration, and implementation of ServiceNow's Discovery, CMDB and solutions to interface with other ITSM modules. Oversee the integration of information into the CMDB from ServiceNow Discovery, ensuring accuracy and consistency. Coordinate discovery efforts across multiple regions. Perform discoveries and trouble shoot access issues for discovery. Experience leveraging MID servers for integration and automation. Ensuring all organizational policies and procedures are followed for all processes and application improvement efforts. Works directly with Data Stewards across IT regions and domains to coordinate scans and remediate issues.

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• Expert knowledge of ServiceNow Discovery, CMDB, ITSM applications with at least 9+ years of hands on experience with Discovery module of ServiceNow at a large global company.
• Experience with UNIX/Linux, Windows system administration and understanding of SAN/NAS storage, TCP/IP Networking.
• Proficiency in Unix and Windows scripting (Perl, shell, PowerShell, Javascript, etc.)
• Experience with complex and global projects. Strong organizational and analytical skills, ability to work with multiple groups to gather business requirements for scans.
• Proficiency in working in a fast-paced, complex, dynamic, business environment.
• ITIL Foundations certified or higher preferred.

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• Experience with Structured Query Language (SQL)
• Experience with Infrastructure Asset Analysis
• ServiceNow certifications.
• Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards.