EY GDS L VTH Associate 

India, Kerala, Kochi 

280153365

Job Summary:

SuccessFactors, Service-Now

Coaching:

• Deploy measurement and evaluation tools for coaching and mentoring (if in place)
• Administer diagnostic tools and assessments for coaching

Leadership Development (LD):

• Deploy measurement and evaluation tools for leader development
• Provide administrative support for leadership development programs and processes (Elevate, IAP etc.)
• Monitor business performance management process compliance (unclear)

Highest Performing Teams (HPT):

• Deploy measurement and evaluation tools for HPT
• Administer diagnostic tools for teams

Onboarding:

• Deploy measurement and evaluation tools for onboarding of all hires (inc Executives)
• Co-ordinate OB activities for all hires

LEAD:

• Monitoring of process compliance; including follow-up comms and reminders, as needed (e.g. goal setting, classification, KPIs, feedback, etc.)
• Support submitting or submit requests for individual/group changes where self-service is not possible in Core HR
• Mapping, updates, access rights management and 1st level support for PFC/LRW/LRR workbooks
• Handle/submit the late change requests following the year-end process
• Ensure everyone has been assigned a counselor or LEAD reviewer (based on locally determined business rules) and monitor counselor: counselee ratios
• Support with the LEAD workbooks

Knowledge and Skills Requirements:

• Commercial acumen and business awareness
• Understanding of EY and EY Talent
• Stakeholder management / business consulting
• Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
• Strong team worker, with enthusiastic, can do approach, with ability to coordinate and work as ‘one team’
• Provide evidence-based insights, analytics and analysis to the Talent Development team
• Drive and deliver quality services and products to Talent
• Ability to engage and influence others, with good change management skills and a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
• Ability to learn new processes and skills quickly
• Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc
• Proactive problem solver with solutions mindset
• Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
• Budget planning and financial management skills and experience

Additional Skills:

• Strong organizational skills - the ability to set priorities, manage time and juggle competing priorities
• Strong project management / coordination skills
• Strong collaboration skills - the ability to work effectively with and influence team members and stakeholders
• Team coaching and interpersonal skills

Other Requirements:

• May need to travel during transition, otherwise travel time will be very limited
• Other Language proficiency to be considered based on region/centre specific requirements
• Flexibility in working hours to accommodate multiple time zones as needed
• This role requires to support the Americas & MENA Time Zones which will require the resource to work on rotational shifts
• MENA coverage will be Sun – Thu working week
• May need to work extra hours in case of special customer requirements

Education:

• Master’s / Bachelor’s degree in business or HR related discipline. Preference will be given for those with HR Specialisation

Experience:

• Minimum of 2+ years of progressive experience
• Significant experience of working in HR in professional services or corporate environment
• Experience of working in Learning and development is desired
• Working in international and diverse environments