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EY GDS L VTH Associate 
India, Kerala, Kochi 
280153365

09.07.2025

Job Summary:

SuccessFactors, Service-Now

Coaching:

  • Deploy measurement and evaluation tools for coaching and mentoring (if in place)
  • Administer diagnostic tools and assessments for coaching

Leadership Development (LD):

  • Deploy measurement and evaluation tools for leader development
  • Provide administrative support for leadership development programs and processes (Elevate, IAP etc.)
  • Monitor business performance management process compliance (unclear)

Highest Performing Teams (HPT):

  • Deploy measurement and evaluation tools for HPT
  • Administer diagnostic tools for teams

Onboarding:

  • Deploy measurement and evaluation tools for onboarding of all hires (inc Executives)
  • Co-ordinate OB activities for all hires

LEAD:

  • Monitoring of process compliance; including follow-up comms and reminders, as needed (e.g. goal setting, classification, KPIs, feedback, etc.)
  • Support submitting or submit requests for individual/group changes where self-service is not possible in Core HR
  • Mapping, updates, access rights management and 1st level support for PFC/LRW/LRR workbooks
  • Handle/submit the late change requests following the year-end process
  • Ensure everyone has been assigned a counselor or LEAD reviewer (based on locally determined business rules) and monitor counselor: counselee ratios
  • Support with the LEAD workbooks

Knowledge and Skills Requirements:

  • Commercial acumen and business awareness
  • Understanding of EY and EY Talent
  • Stakeholder management / business consulting
  • Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
  • Strong team worker, with enthusiastic, can do approach, with ability to coordinate and work as ‘one team’
  • Provide evidence-based insights, analytics and analysis to the Talent Development team
  • Drive and deliver quality services and products to Talent
  • Ability to engage and influence others, with good change management skills and a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
  • Ability to learn new processes and skills quickly
  • Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc
  • Proactive problem solver with solutions mindset
  • Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
  • Budget planning and financial management skills and experience

Additional Skills:

  • Strong organizational skills - the ability to set priorities, manage time and juggle competing priorities
  • Strong project management / coordination skills
  • Strong collaboration skills - the ability to work effectively with and influence team members and stakeholders
  • Team coaching and interpersonal skills

Other Requirements:

  • May need to travel during transition, otherwise travel time will be very limited
  • Other Language proficiency to be considered based on region/centre specific requirements
  • Flexibility in working hours to accommodate multiple time zones as needed
  • This role requires to support the Americas & MENA Time Zones which will require the resource to work on rotational shifts
  • MENA coverage will be Sun – Thu working week
  • May need to work extra hours in case of special customer requirements

Education:

  • Master’s / Bachelor’s degree in business or HR related discipline. Preference will be given for those with HR Specialisation

Experience:

  • Minimum of 2+ years of progressive experience
  • Significant experience of working in HR in professional services or corporate environment
  • Experience of working in Learning and development is desired
  • Working in international and diverse environments