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EY TechOps - DE SNOW Support Staff 
India, Maharashtra, Pune 
273503003

11.06.2025

The opportunity

  • ServiceNow Platform administrator (Senior)
  • Expected joining date Immediate
  • Experience: 1.5 to 3 years’ experience

Your key responsibilities

  • ServiceNow Platform administration and maintenance activities
  • Incident Management, Change and Problem Management.
  • Understand new ServiceNow features and unused module functionality.
  • Investigate technical solutions and troubleshooting of ServiceNow platform related issues,

Skills and attributes for success

  • Minimum 2-3 years of JavaScript experience including usage AngularJS frameworks.
  • Hands-on experience on the below ServiceNow modules (Recommended):
    • Must Have : ITSM, Service Portal, Custom Applications, ITIL Foundation
    • Good to have : HRSD, ITOM, Discovery, IRM, SecOps
  • ServiceNow Certified Systems Administrator
  • Certified Application Developer Certification
  • Have excellent oral and written communication skills (English)
  • Excellent business communication skills
  • Education in Information Technology or equivalent working experience
  • Willing to work in shifts and on-call support.

To qualify for the role, you must have.

Strong in following technologies (minimum 2–3-year hands on experience on the below mentioned tech stack).

  • Java, Java Script, Angular
  • RESTful Webservices
  • Angular JS
  • HTML, CSS, SOAP, REST

What we offer

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.



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