Amazon Support Engineer IV Buy Prime 

United States, Washington, Seattle 

272923058

Key job responsibilities
* Provide a consultative approach to onboard e-commerce customers on Buy with Prime product to meet customers requirements.
* Work cross-functionally to launch merchants on Buy with Prime product (e.g., Sales, Product, Tech).
* Utilize subject matter expertise to apply existing solutions to customers, and inventing new solutions
* Provide feedback to the customer support, onboarding, sales, and product team based on the learnings during ticket resolution.A day in the life
About the teamInternal job description

- Experience troubleshooting and debugging technical systems
- Bachelor's degree in science, technology, engineering, math, business or equivalent.
- 2+ years of Customer Service or Operations experience (email, phone or chat support).
- 2+ Years of work experience with JavaScript, HTML, and CSS