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Cisco Product Activation Specialist 
United States, California, San Francisco 
182857201

24.06.2024

changing the landscape of enterprise networking and making cloud-managed IT a reality.

What You'll Do:

  • be the authority on the product, product demos, & product activations

  • Work towards meeting quarterly OTT activation goals (number of customers activated, number of licenses/APs activated)

  • Own the activation pipeline and drive various high-touch strategies (webinars, demos) & low touch campaigns (digital) to build awareness and interest

  • Focus on daily and weekly direct customer activations via various low-touch sources, weekly booking lists, and engagement lists from different product tools.

  • Set up and drive calls with customers across different geographies and industries to drive product awareness and encourage them to activate.

  • Handle the Non-Responsive Customer List and use existing channels (PSS, Partner, GTM teams) to drive activation

  • timelyengagement with customers

  • Schedule and run product demos and activation walkthroughs for internal and external partners.

  • Stay abreast on deployment process, use cases, product improvements, and product roadmapsin order to

Who You'll Work With:

Who You Are:

  • highly skilled at interacting with customers in a remote/virtual environment.

  • Strong collaboration skills across a variety of teams

  • A keen ability of objection handling, discovery, and meeting customer expectations

  • You deliver product demos in a confident and convincing manner

  • The ability to excite customers, recommend use cases based on discovery, and propel them through their activation journey

Skills:

  • Effective communication and persuasion skills

  • Strong eye for business with critical thinking skills

  • Excellent analytical, organizational, & troubleshooting skills

  • Technical knowledge of wireless networks

Experience and Education:

  • 2-4 years of experience in direct customer success/interfacing/engagement role

  • SaaS experience is highly preferred

  • Strong communication

  • Bachelor'sdegree or equivalent experience

  • CCNA certification preferred

building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.