JPMorgan Payments - Product Business Analyst Associate 

Mexico 

172958853

Key Responsibilities:

• Collaborate with product managers and stakeholders to define and document business requirements and user stories for new product features and enhancements.
• Analyze and map current business processes to identify areas for optimization and efficiency.
• Work with cross-functional teams, including development, design, and QA, to ensure requirements are understood and implemented correctly.
• Facilitate workshops and meetings to gather input and feedback from stakeholders and users.
• Create and maintain detailed documentation, including business requirements documents, functional specifications, and process flows.
• Support the product development lifecycle by participating in sprint planning, reviews, and retrospectives.
• Assist in the creation of test plans and perform user acceptance testing (UAT) to ensure product quality and functionality.
• Monitor product performance and user feedback to identify areas for improvement and inform future product development.

Qualifications:

• Minimum 3-6 years of industry experience, preferably in financial services/banking.
• Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in using business analysis tools and software, such as JIRA, Confluence, or similar.
• Project management experience in a cross-functional environment is advantageous.
• Experience with Agile methodologies and familiarity with Scrum practices is a plus.