דרושים Team Coordinator ב-United States

What We Offer

Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

Ensures that all phases of project, program and/or process development are documented, and that information required in other functional areas is reported, disseminated, or transferred, as appropriate to global sites in account.

Strong analytical and program solving skills, excellent communication and interpersonal skills, proficiency in data analysis tools and software.

Perform BKM’s assisted and uses knowledge management systems. Follows all IP guidelines.

Functional Knowledge

• Regarded as the technical expert in their field.
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function.

Data Analysis

• Analyze data to identify trends, issues and opportunities
• Create reports, dashboards and visualizations to help stakeholders understand business performance
• Communicate findings & recommendations to stakeholders and other departments
• Propose solutions to improve business processes and operations

Business Expertise

• Anticipates business and regulatory issues; recommends product, process, or service improvements.

Leadership

• Leads projects with notable risk and complexity; develops and/or supports the strategy for project execution.

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines.

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections, and persuades internal and external stakeholders (middle / senior levels), to adopt a different point of view.
• Negotiates with middle / senior management and customers to influence decisions.

Qualifications

• Education: Bachelor’s Degree
• Technical Skills: Proficient in Microsoft Office (PowerPoint, Excel, Outlook, SharePoint),Data Visualization tools (Tableau, PowerBI)
• Certifications:PMI, Six Sigma
• Languages: English
• Years of Experience: 5 – 7 years of project management
• Work Experience: 7 – 10 years of semiconductor industry expertise

As a Professional Services Consultant, you will leverage in-depth industry knowledge of the business environment and technical solutions to provide technical and consultative guidance and help the customer increase their operational efficiencies
•Maintain documentation, code levels, licensing, etc. to operationally maintain site(s) for customer
•Advise on requirements to perform assigned technical implementations
•Participate in pre-sales qualifications, proposals and solution delivery
•Share your experience and support less experienced co-workers through formal training or on-the-job mentoring•Management of classified and sensitive activities—especially during Test and Evaluation (T&E) events.

•Work with teammates to ensure all required configurations are communicated adequately and thoroughly

•Advise on updates and news related to current hardware, code, and other updates on an on-going basis

•Strong verbal and written skills and demonstrated ability to document processes for the customer
•Strong project management skills and methodologies
•5 to 8 years of related experience
•Bachelor’s degree or above

Job Description:

Job Description:

This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include managing a team within the Global Credit Operations Syndicated and Corporate Lending organization. Candidate will be adept at resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and process improvement.

Responsibilities:

• Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence
• Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
• Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas
• Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness
• Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Skills:

• 5 years of experience with commercial lending
• Familiarity with commercial credit or commercial loan terminology
• Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
• Highly organized, proactive, and able to plan, prioritize and manage deliverables
• Strong written and verbal communication skills; able to target messaging to different audiences
• Effective problem-solving skills
• Proficient computer skills in M365 (including Windows, Excel, Word, and Outlook)
• Can work independently while balancing early escalation to ensure seamless closing
• Adapts well to a quickly evolving environment
• Experience with LoanIQ
• Syndicated loan experience

Skills:

• Business Operations Management
• Customer Service Management
• Performance Management
• Talent Development
• Client Management
• Leadership Development
• Process Management
• Relationship Building
• Hiring and Onboarding
• Policies, Procedures, and Guidelines Management
• Process Design
• Risk Management
• Workforce Analytics

This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.

Responsibilities:

• Responsible for all Team Lead responsibilities, directly involved with managing on-site and off-site staffing without having any direct reports
• Reviews operations procedures and implements changes and ensures the enforcement and adherence to operations procedures
• Provides guidance to staff and may handle exception items or unusual situations, referring more complex problems to a senior level manager
• Monitor work flow and team progress, provide feedback to manager/team
• Monitor escalations received from Lines of business and response in timely manner
• Coordinate with other sites/regions to ensure daily SScOE goals are met
• Provide training to new hires and up skill training to existing associates
• Ensure existing training is updated appropriately to adjust for changes in environment over time
• Participates in projects as required
• Resolves day-to-day problems and executes deliverables within the business unit
• Provides functional expertise knowledge to projects or initiatives relating to the business unit
• Manages team workload and provides general oversight and direction to team
• Maintains internal, operational, and financial controls and works within risk appetite of the business unit
• Reviews processes to ensure they are efficient and implements process improvement opportunities
• Schedule is Monday - Friday 11pm - 8am

Required Qualifications:

• Minimum of 1 year of experience with economic sanctions program requirements and disposition of sanctions alerts or equivalent experience
• Analytical and detail oriented.
• Highly motivated to succeed in a fast-paced environment
• Ability to prioritize, use own initiative and be flexible
• Good oral and written communications skills.
• Ability to work under pressure, meet deadlines and navigate change
• PC proficiency and excellent Keyboarding/Typing skills.
• Ability to work independently, as well as, within a team.
• Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business. Successful candidate MUST have a strong risk framework and approach
• Knowledge of Excel, Word, Outlook
• Overtime as required
• Schedule is Monday - Friday 11pm - 8am

Desired Qualifications:

• 1+ year leadership experience
• Experience in Global Banking & Markets business process
• Excels in working among diverse viewpoints to determine the best path forward
• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
• Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
• Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
• Is intellectually curious; constantly seeks to learn and advance his/her knowledge
• Team player attitude, enthusiasm and commitment
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Collaboration
• Customer Service Management
• Customer and Client Focus
• Fraud Management
• Active Listening
• Administrative Services
• Business Operations Management
• Data Collection and Entry
• Quality Assurance
• Client Management
• Coaching
• Performance Management

Process Overview

The team supports the Small Business Spreading client segment. The process involves financial due diligence by analyzing and reclassifying financial statements of new and existing Lines of Credit & Term Loan for corporate borrowers in accordance with the bank’s credit risk policy for determining the borrower credit worthiness & debt service capacity. The process requires retrieval of financial statements/other related credit documents from the Bank’s document storage system and conduct enhanced due diligence for loan decisioning.

Responsibilities

• Ensure high level of compliance with key performance indicators – quality and timeliness for the process, among others
• Ensure timely follow up & closure identified issues with the Line Of Business (LOB) partners
• Working with various stakeholders to understand and resolve queries, escalations, and process enhancements
• Identify continuous improvement opportunities within the process to drive operational efficiencies
• Assist in creation of MIS reports and tracking various KPIs & KRIs of the team
• Monitor and track the quality metrics and work towards continuous improvement, standardization, optimization

Requirements

• Education - Graduation (Commerce)/ Post Graduation/ MBA in Finance

• Certifications, If Any - Commercial Lending, Financial Analysis & Report Writing

• Experience Range - 3 to 5 years of work experience

Foundational skills

• Strong analytical and numerical abilities
• Good oral/written communication skills
• Strong knowledge and understanding of financial statements
• Knowledge of accounting standards (US GAAP)

Desired skills

• Knowledge of IFRS/GAAP accounting standards
• Working knowledge of MS Power Point and Excel
• Demonstrate ability to work in a high-pressure environment
• Takes initiative and challenges existing processes and procedures in a proactive manner
• Strong team player
• Ability to analyze issues independently and derive solutions

Work Timings

• 7:30 AM - 2:30 AM: Rotational

Mumbai

LOB Job Description:

Treasury Technical Engagement Team. This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must obtain a broad and in-depth knowledge of the various functions to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services. This position will be the primary contact for all technical aspects associated with the implementation of selected services and therefore must be the client advocate with product teams. The value this individual brings to the team and to the organization is the ability to build trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during these technically complex implementations.

This Treasury Technical Consultant position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.

LOB Responsibilities

• Acts as liaison between the client, vendor, and business partners.
• Works closely with clients and business partners to gather and document requirements.
• Applies business analysis and project management functions.
• Provides technical knowledge to support end to end design requirements.
• Utilizes a project plan throughout the implementation.
• Facilitates weekly meetings, provides minutes, tracks follow up items, and next steps.
• Builds UAT Sandbox and coordinates testing between client and vendor.
• Works collaboratively with other departments impacting projects.
• Manages each project from User Acceptance Testing through to Move to Production.
• Identifies and escalates risks and issues if necessary.
• Engages in demos and technical support to internal teams and clients.
• Works under minimal supervision on high complexity client requests.

LOB Required Qualifications & Skills:

• 2+ years’ experience managing third-party vendor throughout the project lifecycle including onboarding, integration and performance monitoring.
• 1+ year experience in end-to-end project management from project initiation through closure.
• Experience in facilitating joint meetings with vendors and clients to track status, troubleshoot issues and ensure accountability.
• Strong analytical, problem solving, organizational, and time management skills.
• Ability to manage competing demands.
• Proficient in developing and maintaining project plans, timelines, and weekly status updates to external and internal stakeholders.
• Ability to manage documentation version control and change tracking accuracy.
• The ability to read, understand and explain a file specification and requirement documents.
• Experienced Business Analyst with strong organizational skills and desk routines.
• Attention to detail.
• Ability to work on complex technical client implementations.
• Solid writing skills with experience in creating required project documentation- Project Plan and BRD.
• Comfortable providing client demos and navigating multiple projects simultaneously.
• Able to work across multiple lines of business and with diverse teams.
• Highly motivated, team player, able to work efficiently on project deadlines in high pace environment.

LOB Desired Qualifications & Skills:

• 5-7 years of project management experience, preferably in a client-facing or technology driven environment.
• Web Implementation experience - Single Sign On, API, IVR, CSV, Fixed Width files, and User Acceptance testing.
• Client implementation experience with Treasury Products is highly desired (ACH and Merchant Services).
• Proficient in project management tools such as MS Project, Jira, and Excel.
• Prior experience working on projects within financial services, banking or fintech environment.
• Experience or Exposure to QA during testing and deployment of project.
• Ability to manage multiple priorities and projects simultaneously.

Process Overview

The team supports the Small Business Spreading client segment. The process involves financial due diligence by analyzing and reclassifying financial statements of new and existing Lines of Credit & Term Loan for corporate borrowers in accordance with the bank’s credit risk policy for determining the borrower credit worthiness & debt service capacity. The process requires retrieval of financial statements/other related credit documents from the Bank’s document storage system and conduct enhanced due diligence for loan decisioning.

Responsibilities

• Ensure high level of compliance with key performance indicators – quality and timeliness for the process, among others
• Ensure timely follow up & closure identified issues with the Line Of Business (LOB) partners
• Working with various stakeholders to understand and resolve queries, escalations, and process enhancements
• Identify continuous improvement opportunities within the process to drive operational efficiencies
• Assist in creation of MIS reports and tracking various KPIs & KRIs of the team
• Monitor and track the quality metrics and work towards continuous improvement, standardization, optimization

Requirements

• Education - Graduation (Commerce)/ Post Graduation/ MBA in Finance

• Certifications, If Any - Commercial Lending, Financial Analysis & Report Writing

• Experience Range - 5+ years of work experience

Foundational skills

• Strong analytical and numerical abilities
• Good oral/written communication skills
• Strong knowledge and understanding of financial statements
• Knowledge of accounting standards (US GAAP)

Desired skills

• Knowledge of IFRS/GAAP accounting standards
• Working knowledge of MS Power Point and Excel
• Demonstrate ability to work in a high-pressure environment
• Takes initiative and challenges existing processes and procedures in a proactive manner
• Strong team player
• Ability to analyze issues independently and derive solutions

Work Timings

• 7:30 AM - 2:30 AM - Rotational

Mumbai