דרושים United States, Pryor Creek

This job is responsible for managing a team of financial-center based specialists and driving enterprise initiatives and strategies focused on customer experience and relationships, digital capabilities, and operational excellence. Key responsibilities include having leader oversight and developing specialists that deliver personalized advice to financial center clients through the full spectrum of borrowing and banking at each stage of the client's life plan, including mortgage referrals and lending. Job expectations may include hiring, coaching, counseling, and developing teams.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities:

• Oversees and holds specialists accountable for deepening client relationships by following established client relationship care processes, building partnerships across the organization to bridge relationships between the client and bank, and adhering to regulatory, securities and supervision laws, policies, and procedures
• Prepares and participates in management and team routines, conducts market visits, and ensures specialists deepen their customer relationships by following established relationship care processes and regulatory procedures
• Develops and executes enterprise and customer-driven market strategies to drive operational excellence, enhance the customer experience and relationships, and promote digital capabilities
• Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence, focusing on responsible growth and adhering with the risk tolerance framework
• Builds partnerships across the bank, integrates and drives strategic management activities, and develops specialists to deliver a client relationship oriented culture

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Coaching
• Customer and Client Focus
• Result Orientation
• Risk Management
• Sales Performance Management
• Business Acumen
• Decision Making
• Hiring and Onboarding
• Inclusive Leadership
• Issue Management
• Adaptability
• Collaboration
• Drives Engagement
• Relationship Building
• Talent Development

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position Credit Solutions Advisor: FDIC, Safe Act/Loan Originators

• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
  
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
  
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
  
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.

• Bachelor's degree in Computer Science, Computer Engineering, Mechanical, Electrical, Industrial, Materials or a relevant Engineering discipline.
• 8 years of experience in quality, manufacturing, or product engineering of cloud hardware technology or electronic hardware systems.
• Experience with advanced statistical methodologies (e.g., Design Of Experiments (DOE), Statistical Process Controls (SPC), six sigma, Failure Mode and Effects Analysis (FMEA), Analysis Of Variance (ANOVA), Measurement System Analysis (MSA), Fishbone, etc.).
• Ability to travel up to 20% of the time as needed.

• Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
• Certified Reliability/Quality Engineer (CRE/CQE) certification or equivalent experience
• Experience setting up manufacturing assembly processes, driving product launches and assembly process optimization within manufacturing operations.
• Experience in technical leadership, project management, and executive communication.
• Experience in data analysis and visualization using SQL, JMP, R, Matlab, Tableau, PowerBI or Python+.
  

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 5 years of Mechanical/HVAC experience in an industrial or commercial environment.
• Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses.
  
• Ability to work non-standard hours and work rotations/shifts.

• 5 years of experience in maintenance of mechanical/cooling distribution systems or construction/technical environment or a related field.
  
• Experience working in data centers, hospitals, or power plants.
• Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
  
• Knowledge of mechanical systems used in a data center environment (e.g., chillers, air handling units, pumps and Computer Room Air Conditioner (CRAC)/Computer Room Air Handler (CRAH) units).
• Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems.
  

• Bachelor's degree in Computer Science, Computer Engineering, Mechanical, Electrical, Industrial, Materials or a relevant Engineering discipline.
• 8 years of experience in quality, manufacturing, or product engineering of cloud hardware technology or electronic hardware systems.
• Experience with advanced statistical methodologies (e.g., Design Of Experiments (DOE), Statistical Process Controls (SPC), six sigma, Failure Mode and Effects Analysis (FMEA), Analysis Of Variance (ANOVA), Measurement System Analysis (MSA), Fishbone, etc.).
• Ability to travel up to 20% of the time as needed.

• Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
• Certified Reliability/Quality Engineer (CRE/CQE) certification or equivalent experience
• Experience setting up manufacturing assembly processes, driving product launches and assembly process optimization within manufacturing operations.
• Experience in technical leadership, project management, and executive communication.
• Experience in data analysis and visualization using SQL, JMP, R, Matlab, Tableau, PowerBI or Python+.
  

• Bachelor's degree in Computer Science, Computer Engineering, Mechanical, Electrical, Industrial, Materials or a relevant Engineering discipline.
• 8 years of experience in quality, manufacturing, or product engineering of cloud hardware technology or electronic hardware systems.
• Experience with advanced statistical methodologies (e.g., Design Of Experiments (DOE), Statistical Process Controls (SPC), six sigma, Failure Mode and Effects Analysis (FMEA), Analysis Of Variance (ANOVA), Measurement System Analysis (MSA), Fishbone, etc.).
• Experience leading cross-functional engineering teams.
• Ability to travel up to 20% of the time.

• Master's degree in Computer Science, Computer Engineering, Mechanical, Electrical, Industrial, Materials or a relevant Engineering discipline.
• Certified Reliability/Quality Engineer (CRE/CQE) certification or equivalent experience.
• Experience in data analysis and visualization using SQL, JMP, R, Matlab, Tableau, PowerBI or Python+.
• Experience with technical leadership, project management, and executive communication.

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.

Responsibilities:

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Desired Qualifications:

• Administrative Assistant experience

High School Diploma / GED / Secondary School or equivalent