דרושים Business Consultant ב-United States, Ohio, Columbus

As a Consultant Senior in Business Banking, you’ll help improve the lives of our clients and the well-being of their businesses through solutions, education, and advice. You’ll be responsible for leading our business development efforts in your assigned territory, specifically focusing on underserved small businesses.

Job Responsibilities

• Build relationships, utilize networks and local centers of influence to identify and support underserved entrepreneurs.
• Build and maintain a current business network and active involvement in community organizations such as Chambers of Commerce and non-profit organizations; leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts; and employ creative marketing techniques utilizing Chase resources and materials to develop business networks and prospects.
• Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase. Build collaborative relationships with partners across Chase, including Branches, Home Lending, Chase Wealth Management, Merchant and Card Services, to provide our clients the best solutions for all of their financial need.
• Deliver an outstanding experience to Chase business clients by using knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client.
• Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network and ensure a seamless experience for the business client.

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in business banking relationship management role or related business / commercial lending experience
• Bachelor’s degree in Finance or related field, or equivalent work experience
• Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
• Demonstrate seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs and present proactive solutions
• Able to identify opportunities, issues, and viable alternatives, while managing risk, when traditional solutions do not apply

Preferred qualifications, capabilities, and skills

• Extensive knowledge of business and credit underwriting with commercial credit training
• Experience owning / operating a small business

As a Process Improvement Associate II at JPMorgan Chase, you will play a crucial role in reshaping organizational strategy and operating models. Your expertise in business transformation, data analytics, and artificial intelligence tools will be instrumental in driving innovative solutions. You will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals.

Job Responsibilities:

• Partner with project team members to interview stakeholders, develop frameworks and insights to address key process improvements, organizational changes, and functional strategic development efforts.
• Collaborate with senior leaders to analyze and optimize processes, enhancing operational efficiency.
• Utilize data analytics and AI tools to drive innovative solutions and offer continuous insights for strategic improvements.
• Assisting in analyzing process data to identify inefficiencies and opportunities for automation
• Craft compelling narratives to effectively communicate complex ideas and influence change within the organization.
• Lead one or more workstreams while demonstrating leadership through influence and enhancing team / organization culture.
• Develop and implement process improvement initiatives, focusing on simplification, manual touch point reduction, and the application of digital process tools.
• Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, fostering a culture of innovation and continuous learning.
• Develop and implement solutions that align with organizational strategy and operating models.
• Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges

Required Qualifications, Capabilities, and Skills:

• Undergraduate degree in a related field such as Business, Engineering, or Data Science
• 2+ years of professional experience in business transformation, data / process analytics, or artificial intelligence implementation.
• Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills.
• Advanced analytical, systems-thinking, and problem-solving skills, with strong communication abilities.
• Proficiency in digital process, analytics, and AI tools.
• Commitment to continuous learning, including the latest trends and technologies in process improvement and AI
• Experienced in creating presentations, both written and verbal, tailored for senior audiences.

Preferred Qualifications, Capabilities, and Skills:

• Advanced degree in a related field such as Business, Engineering, or Data Science
• 1+ years management consulting experience
• Technical skills related to data analytics tools (e.g., SQL, Python, R) and visualization tools (e.g., Tableau, Power BI)
• Relevant certifications, such as Lean Six Sigma (GB, BB, MBB), CAP, Google Data Analytics Certificate, AI Engineer, ML Certification, CBPA, CBPP
• Foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
• Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

• Proven expertise or certification in Lean Six Sigma, Agile methodologies, Change Management, Organizational Design, or Strategic Consulting Engagements.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artefacts for complex applications while being accountable for ensuring design constraints are met
• Gives insightful and constructive feedback when reviewing code, technical designs and requirements
• Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene, system architecture and team processes
• Mentors and empowers junior and mid-level talent within our team, and adds to a team culture of diversity, equity, inclusion, and respect
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and proficient advanced experience
• Solid understanding of fundamental data structures including arrays, linked lists, stacks, queues, trees, graphs, and hash tables.
• Ability to design, analyse, and implement algorithms, with a focus on sorting and searching techniques.
• Experience in modern architecture patterns (e.g. micro-services, reactive architectures, event-driven architectures)
• Programming experience in at least 2 modern programming languages/frameworks such as JavaScript, React, Node.js, Java, Kotlin, Python, Go
• Experience working with HTML/ CSS and at least 1 modern JavaScript framework such as React.js, Vue.js, Hapi.js, Ember.js, Angular.js
• Experience with relational and non-relational databases (e.g. PostgreSQL, MongoDB, CouchDB, Redis, Elasticsearch, Cassandra, etc.)
• Experience in engineering practices such as code refactoring, design patterns, design-driven development, TDD, CI/CD, building highly scalable applications, application security
• Experience with Agile development methodologies and working knowledge of DevOps principles
• Ability to interact with people at all levels in an organisation
• Ability to communicate complex ideas effectively
• Passion for growing your skills, tackling interesting work and challenging problems

• Experience/Knowledge of model governance, data governance is a plus
• Familiarity with modern full-stack technologies
• Experience in writing and utilising RESTful and GraphQL API services and performance tuning large-scale applications
• Experience with cloud providers (e.g. AWS, Azure, GCP) and containerisation (e.g. Docker, Kubernetes)

Job Responsibilities

• Oversee and manage a digital product portfolio, including project intake, assessment, resourcing, execution, tracking, and team capacity.
• Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on execution, delivery, and reporting.
• Facilitate cross-impacting project discussions with multiple design teams and stakeholders.
• Collaborate with Digital Design, Product, and Line-of-Business teams to understand business demand, capacity planning, and guide project execution.
• Track projects to ensure milestones are met, status is documented, and reports are produced as needed; serve as overall traffic manager.
• Partner with Digital and other teams to drive concept readiness and artifact quality.
• Consult with design teams to develop clear plans, including size, scope, sequence, and next steps for design activities.
• Serve as a single point of contact for project status and issue management.
• Ensure all deliverables are clearly specified, scoped, and agreed upon between client and internal teams.
• Ensure project teams understand requirements and adhere to company standards.
• Champion ongoing firm-wide and design team process improvements.

Required Qualifications, Capabilities, and Skills

• 3+ years of project/program management experience with digital design or marketing teams.
• Understanding of product development lifecycle at scale.
• Understanding of Waterfall and Agile project methodologies.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint), SharePoint, and Confluence.
• Demonstrated effectiveness in developing plans, prioritizing activities, and driving execution.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and handle sensitive information.
• Strong organizational skills with experience coordinating multiple work streams, proactive and independent, adaptable to changing business needs.

Preferred Qualifications, Capabilities, and Skills

• Experience at both a design studio and a large corporate environment.
• Experience or familiarity with Atlassian/JIRA software tools and Monday.com.
• Strong project management skills.
• Excellent communication and interpersonal skills with stakeholders.
• Passionate about customer-centric design.

As a Business Operations Director – Transformation & Strategic Initiatives at JPMorgan Chase within the Consumer & Community Banking Operations team, you will define and execute a multi-year transformation roadmap. You will leverage industry best practices and emerging technologies to deliver end-to-end improvements in customer and employee experiences. This role requires strong collaboration with senior leadership, business partners, and external advisors. You will ensure alignment with strategic objectives and deliver measurable wins along the way. The position is based in Columbus, OH; Wilmington, DE; Indianapolis, IN; Heathrow, FL; or Tampa, FL.

You will serve as a thought leader in operations, bringing expertise in large-scale change initiatives and consulting or advisory roles. The role involves championing a culture of innovation, agility, and continuous improvement. You will oversee operational risk identification and mitigation, ensuring compliance with regulatory requirements. The successful candidate will inspire and mentor teams, fostering collaboration and high performance. This is an opportunity to drive transformation at scale and influence the strategic direction of our operations function.

Job Responsibilities

• Define and communicate a compelling vision for the future of operations, aligned with organizational goals and industry trends.
• Lead the design and delivery of large-scale transformation programs to enhance efficiency, customer experience, and risk management.
• Build and maintain strong relationships with senior leadership, business partners, and external advisors to ensure alignment and successful execution.
• Champion a culture of innovation, agility, and continuous improvement using structured change management methodologies.
• Oversee the identification and mitigation of operational risks, ensuring robust controls and regulatory compliance.
• Inspire, mentor, and develop high-performing teams, fostering an open and collaborative culture.
• Develop and present robust business cases for strategic initiatives.
• Manage multiple priorities and deliver results under tight deadlines.
• Leverage data, technology, and process reengineering to drive operational improvements.
• Monitor progress and measure outcomes to ensure sustained results.
• Serve as a trusted advisor to stakeholders at all levels.

Required Qualifications, Capabilities, and Skills

• Several years experience as an Executive Director or similar external position
• Minimum of 10 years of experience in operations and/or technology, ideally in consumer banking.
• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven track record of leading complex, cross-functional initiatives in a highly regulated environment.
• Experience in consulting or advisory roles, with demonstrated ability to influence at the executive level.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage multiple priorities and deliver results under tight deadlines.
• Experience with structured change management methodologies (e.g., Prosci ADKAR).
• Ability to develop and present robust business cases.
• Strong stakeholder engagement skills and team leadership and talent development.

Preferred Qualifications, Capabilities, and Skills

• Strong understanding of consumer banking operations and technology.
• MBA or advanced degree preferred.
• Experience with data-driven transformation initiatives.
• Familiarity with industry best practices in operational excellence.
• Ability to foster a culture of innovation and continuous improvement.
• Experience working with external advisors and consultants.

Job Description:

As a Data Engineer - Databricks in our Digital Intelligence team, you will play a crucial role in designing, developing, and maintaining scalable data processing solutions using Databricks, Python, and AWS. You will collaborate with cross-functional teams to deliver high-quality data solutions that support our business objectives.

Job Responsibilities:

• Execute software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Create secure and high-quality production code and maintain algorithms that run synchronously with appropriate systems.
• Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identify hidden problems and patterns in data and use these insights to drive improvements to coding hygiene and system architecture.
• Contribute to software engineering communities of practice and events that explore new and emerging technologies.
• Provide guidance to the immediate team of software engineers on daily tasks and activities.
• Set the overall guidance and expectations for team output, practices, and collaboration.
• Anticipate dependencies with other teams to deliver products and applications in line with business requirements.
• Manage stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Formal training or certification on software engineering concepts and applied experience.
• Hands-on experience in data mapping, data architecture, and data modeling on Databricks.
• Extensive experience in AWS, design, implementation, and maintenance of data pipelines using Python, PySpark on Databricks.
• Proficient in Python and PySpark, able to write and execute complex queries to perform curation and build views required by end users (single and multi-dimensional).
• Strong understanding of front-end and back-end technologies, with a focus on creating seamless user experiences.
• Extensive experience in Databricks data engineering, data warehousing concepts, ETL processes (Job Runs, Data Ingestion and Delta Live Tables, Spark Streaming).
• Experienced in standing up and maintaining EC2/ECS instances, S3, Glue, and Lambda services.
• Experience in building Notebooks with complex code structures and debugging failed jobs.
• Proven experience in performance and tuning to ensure jobs are running at optimal levels and no performance bottleneck.
• Proven ability to deliver high-quality features into production systems in a rapid-paced, iterative development environment.

Preferred Qualifications, Capabilities, and Skills:

• Experience with machine learning and data science workflows.
• Familiarity with data visualization tools and techniques.
• Knowledge of data governance and security best practices.
• Experience in carrying out data analysis to support business insights.

As a Business Solutions Banker in Business Banking, you will be helping to improve the lives of our clients and the well-being of their businesses by offering financial solutions, education and advice. You will manage a portfolio of business or Not-for-Profit clients, and build relationships through providing financial education and innovative solutions with a focus on client experience.

Job responsibilities

• Deliver an outstanding experience to Chase Business Banking clients by proactively providing comprehensive business banking solutions tailored to the financial needs and circumstances of the businesses
• Plan and conduct regularly-scheduled, agenda-based meetings with each client to understand their needs and goals; identify their banking needs, analyze current product usage, and pinpoint growth opportunities through Zoom and phone engagement; engage with clients through screen share tools to educate, guide, and assist the client with Chase online systems
• Use knowledge of banking, industry trends and internal tools to identify, recommend, and promote solutions that best serve the client while still working within risk parameters that protect the bank and ensure profitability of the portfolio
• Manage a portfolio of 225-275 high value business banking or Not-for-Profit clients by cultivating relationships to ensure a seamless client experience throughout Chase
• Understand the client’s short-term and long-term capital needs to identify and manage credit opportunities up to $250,000
• Understand the client’s cash flow cycle to identify Cash Management, Card, and Payment Solutions to help streamline and optimize processing efficiency for the client.; understand and recommend ways to keep clients’ funds and accounts protected
• Own client experience from end-to-end, engaging appropriate service teams to resolve issues; own the survey results for all assigned clients; and know when to escalate issues that require additional assistance or resolution

Required qualifications, capabilities, and skills

• Fluency with Mandarin and English languages required
• Minimum 3 years’ experience in a Business Banking Relationship Management or portfolio management role, or related business experience
• Maintain strong Zoom/phone-based and written communication skills with individuals at all levels internally and externally
• Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes
• Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client
• General knowledge of core business products and services including deposit, lending, and cash management
• Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

Preferred qualifications, capabilities and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience