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דרושים Customer Success Manager Reviewsloyalty ב-Yotpo ב-Bulgaria, Sofia

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Customer Success Manager Reviewsloyalty ב-Bulgaria, Sofia והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Yotpo. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Bulgaria
Sofia
נמצאו 6 משרות
15.04.2025
Y

Yotpo Customer Success Manager Reviews UGC Product Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

How you’ll make an impact:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field or a client-facing role – preferably in a SaaS or e-commerce environment.
  • Proven track record of successfully managing client relationships and driving retention and renewals throughout the entire client lifecycle.
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to work independently and take ownership of tasks while collaborating effectively with cross-functional teams.
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • English – full professional proficiency.
  • Hunger to work in a hyper-fast-paced and ever-changing environment.

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more
14.04.2025
Y

Yotpo Customer Success Manager – French speaking UGC Product Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

How you’ll make an impact:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field or a client-facing role – preferably in a SaaS or e-commerce environment.
  • Proven track record of successfully managing client relationships and driving retention and renewals throughout the entire client lifecycle.
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to work independently and take ownership of tasks while collaborating effectively with cross-functional teams.
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • English AND French – full professional proficiency.
  • Hunger to work in a hyper-fast-paced and ever-changing environment.

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more

משרות נוספות שיכולות לעניין אותך

13.04.2025
Y

Yotpo Customer Success Manager ReviewsLoyalty Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

What you’ll do:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field.
  • Experience in a client-facing role – preferably in a SaaS or e-commerce environment
  • Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
  • Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • English – full professional proficiency
  • Hunger to work in a hyper-fast-paced and ever-changing environment

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more

משרות נוספות שיכולות לעניין אותך

13.04.2025
Y

Yotpo Customer Success Manager with German Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

What you’ll do:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field.
  • Experience in a client-facing role – preferably in a SaaS or e-commerce environment
  • Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
  • Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • English AND German – full professional proficiency
  • Hunger to work in a hyper-fast-paced and ever-changing environment

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more

משרות נוספות שיכולות לעניין אותך

07.04.2025
Y

Yotpo Customer Communication Manager Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Lifecycle Strategy Development – Develop and implement comprehensive lifecycle strategies aimed at enhancing customer experience and driving product adoption. Content Creation & Self-Service Resources – Build and manage a suite...
תיאור:
What You’ll Do
  • Lifecycle Strategy Development – Develop and implement comprehensive lifecycle strategies aimed at enhancing customer experience and driving product adoption.
  • Content Creation & Self-Service Resources – Build and manage a suite of self-service assets, including onboarding emails, release notes, tutorial videos, and in-app popups (e.g., via Appcues) that empower customers to engage with our product.
  • Data-Driven Messaging – Collaborate with product analytics to test, measure, and refine communication strategies based on real-time user behavior, ensuring messaging is timely and contextually relevant.
  • Experimentation & Iteration – Continuously test new communication approaches, iterate on messaging, and pivot strategies based on user feedback and performance metrics.
Who You Are
  • Experience: You bring 2+ years of experience in customer communications management, customer engagement management, lifecycle marketing management, or related roles in a B2B SaaS environment.
  • Marketing Messaging Expertise: You possess strong writing skills with a proven ability to craft persuasive marketing copy, product messaging, and content for diverse channels (emails, in-app notifications, videos, etc.).
  • Language Proficiency: Native-level English skills with exceptional writing and editing abilities.
  • Data-Driven Storyteller: Storing writing and communication skills with the ability to translating complex ideas into clear, compelling narratives.
  • Customer-Obsessed: You are passionate about understanding user needs and designing communication strategies that enhance the customer experience.
  • Innovative & Agile: You thrive in fast-paced, agile environments, continuously testing and iterating on strategies to drive engagement and retention.
  • Collaborative: You excel at cross-functional collaboration and have experience working with product, analytics, and customer success teams.
  • Tool Proficiency: Familiarity with tools such as Appcues, Pendo, email automation platforms, video production tools, and analytics solutions.
What we offer:
  • Competitive salary and yearly bonus
  • Equity in options
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Managing a fixed monthly budget for social benefits (Re:Benefit – a flexible online benefits solution)
  • Food vouchers
  • Individualized career development, rewards and recognition.
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Internal mobility program and refer-a-friend program
  • We are now working in a flexible hybrid capacity.
Show more

משרות נוספות שיכולות לעניין אותך

05.04.2025
Y

Yotpo Customer Success Manager with French Bulgaria, Sofia

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

What you’ll do:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field
  • English AND French – full professional proficiency
  • Experience in a client-facing role – preferably in a SaaS or e-commerce environment
  • Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
  • Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • Hunger to work in a hyper-fast-paced and ever-changing environment

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more

משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions. Building strong relationships with clients based on your ability to earn their trust...
תיאור:

How you’ll make an impact:

  • Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
  • Building strong relationships with clients based on your ability to earn their trust and deliver
  • Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our customers.
  • Analyzing key account statistics and performance metrics to identify pain points while educating customers in order to drive performance.
  • Simultaneously and successfully managing multiple client relationships.
  • Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

  • 3+ years of experience in the CSM field or a client-facing role – preferably in a SaaS or e-commerce environment.
  • Proven track record of successfully managing client relationships and driving retention and renewals throughout the entire client lifecycle.
  • A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices – a HUGE advantage!
  • Ability to work independently and take ownership of tasks while collaborating effectively with cross-functional teams.
  • Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
  • English – full professional proficiency.
  • Hunger to work in a hyper-fast-paced and ever-changing environment.

What we offer :

  • Track to success – work in a dynamic organization with ambient and laid-back office atmosphere + best coffee in town
  • Individualized career development, rewards and recognition.
  • Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
  • Additional health insurance package
  • Internal mobility program and refer-a-friend program
  • Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
  • Food vouchers – monthly
  • E-learning portals and knowledge sharing sessions.
  • Company backed Hackathons, Tech conferences, workshops events, etc
  • Stocked kitchen and bar.
  • Equity in options.
  • Hybrid working – 2 days/week in the office.
Show more
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Customer Success Manager Reviewsloyalty בחברת Yotpo ב-Bulgaria, Sofia. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.