דרושים Sap Basis Applications Sre / Technology Services Specialist ב-Sap ב-United States, Bellevue

Key Responsibilities:

• 
  You will own and oversee the overall Rhythm of Business (operational cadence) for SAP Signavio, coordinating stakeholders across various RoB activities such as Sales Forecasting, Customer Value Calls, and Quarterly Business Reviews (QBRs). You will ensure that this operational cadence runs efficiently for executives at both the global and regional levels, creating connection points for lessons learned, decision-making, and best practice sharing
• Governance & Reporting:
  You will ensure a consistent, end-to-end view of the Rhythm of Business for governance and reporting purposes, delivering insightsensuring transparency across the organization and follow up and through on agreed upon actions
• QBR Management:
  You will take ownership of organizing and preparing regional and global QBRs, aligning with all stakeholders to ensure these sessions are productive, insightful, and actionable
• Operational Efficiency:
  You may take on additional projects, driving the execution of strategic initiatives that help SAP Signavio scale, grow, and improve operational efficiency across functions. This could include eliminating operational roadblocks or enhancing processes to enable smooth workflows.
• Cross-Functional Collaboration:

Experience & Qualifications:

• Educational Background:
• Bachelor’s, Master’s, or equivalent university degree in a relevant field (Business, Operations, etc.)
• Professional Experience:
• A minimum of 7 years of experience in corporate operations or strategy functions, ideally within a global organization
• Proven experience in managing and executing regional and/or global Rhythm of Business processes
• Experience with SAP’s operational processes and a strong network within SAP, especially with the Global Revenue Operations (GRO) is a plus
• Industry Knowledge:
• Solid understanding of SAP’s organizational structure, processes, and key stakeholders
• Familiarity with SAP Signavio's vision, strategic goals, and the unique challenges associated with being a startup-like incubator within a larger corporation.
• Project Management & Analytics:
• Demonstrated capability and experience in managing cross-functional projects with virtual teams
• Expertise in data analysis, with the ability to translate data into actionable insights and visually present findings for leadership
• Communication & Leadership:
• Excellent written and verbal communication skills, with experience in preparing and delivering presentations to senior leadership
• Strong interpersonal skills with the ability to build relationships, influence stakeholders, and foster collaboration across departments
• Execution & Problem Solving:
• Ability to independently manage multiple projects and set priorities in a fast-paced, dynamic environment
• A diligent and conscientious approach, with a focus on delivering results and solving operational challenges
• Adaptability & Growth Mindset:
• Proven ability to quickly adapt to changing requirements and environments, demonstrating flexibility in approach
• A results-oriented mindset, with a strong sense of accountability and ownership
• Commitment to continuous learning and development, demonstrating a proactive approach to acquiring new competencies
• Cultural Fit:

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What You'll Do

As a pivotal member of our Product Marketing team, you will emphasize content marketing to amplify the value of SAP Business Network for Procurement. Your responsibilities will include:

• Develop and represent compelling product messaging, positioning, and branding to customers, partners, analysts, press, and internal teams, serving as a key evangelist through content channels
• Create and execute go-to-market strategies, with a strong emphasis on content assets such as executive presentations, blogs, customer-facing collateral, videos, case studies, and webinars that highlight procurement collaboration and innovations
• Collaborate with SAP Business Suite (Public and Private Cloud) and SAP Ariba Product Marketing to ensure SAP Business Network for Procurement is effectively positioned against complimentary solutions and packages
• Own product/feature release communications, including messaging frameworks, announcement content, public roadmaps, and updates to SAP.com and SAP Community pages focused on procurement
• Lead the development of customer journey content, programs, and resources, ensuring quality, consistency, and completeness while curating hero customer stories to drive engagement
• Plan and execute annual marketing campaigns, determine the optimal content mix and tactics, and contribute to Integrated Demand Programs (IDPs), monitoring KPIs like engagement, conversion, and lead generation to refine approaches
• Serve as the content lead for Tier 1 SAP events, 3rd-party industry events, and analyst engagements, delivering insightful presentations and materials on supply chain and procurement trends
• Collaborate with marketing, sales, and partner teams to produce sales enablement content, including demos, technical reviews, and ecosystem-focused materials to extend market reach
• Analyze content performance using data-driven methods (e.g., trends, KPIs) to provide insights, optimize distribution, and advise on growth opportunities through targeted content strategies
• Drive content innovation in areas like AI-enhanced procurement insights and automation, partnering to create educational resources that facilitate adoption
• Manage content projects across cross-functional teams, including defining timelines, producing executive reports, and leading change management for marketing initiatives
• Build relationships with senior peers, manage content teams or contributors, set objectives, provide feedback, and support development through performance management and recruitment focused on marketing talent

What You Bring

• Bachelor’s degree or foreign equivalent in Business Administration, Marketing, Communications, or a related field, and three (3) years of progressive post-baccalaureate experience in product marketing, content marketing, or a related occupation

Qualifications/Skills and Competencies Experience: Experience must involve a significant portion of the following:

• Developing and executing content strategies, including audience research, competitor analysis, and translation of insights into marketing recommendations
• Creating and managing high-impact content assets (e.g., blogs, videos, collateral) to support product positioning and demand generation
• Performing quantitative analysis (e.g., Excel modeling) and problem-solving to measure content performance, KPIs, and marketing ROI
• Project management for content campaigns, including defining processes, leading cross-functional teams, and presenting results to senior executives
• Conducting market research, tracking engagement trends, and optimizing content for customer journeys in B2B environments
• Driving marketing change management and supporting growth through collaborative content initiatives with sales and marketing teams
• Defining and implementing marketing plans, campaigns, and go-to-market strategies with a focus on content to drive product adoption in B2B cloud solutions
• Developing targeted content for account-specific and market-specific growth, including SEO-optimized materials and promotional campaigns
• Engaging with customers, partners, and analysts through content creation, building demos, and influencing executives in global marketing settings

Preferred Skills

• Proven experience in content marketing for enterprise software, ideally in procurement or supply chain solutions, ideally in B2B environments
• Strong understanding of content trends, including AI-driven personalization, and familiarity with tools for content creation and analytics
• Expertise in B2B marketing support, such as campaign execution, lead nurturing through content, and partner ecosystem collaborations
• Exceptional storytelling and communication skills, with the ability to simplify complex topics for diverse audiences (fluency in English required; additional languages a plus)
• Self-starter with analytical skills, a customer-focused mindset, and passion for crafting engaging content
• Strong collaboration abilities in international teams, with willingness to travel worldwide

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Expected start date to end date:October 2025 - May 2026
Work hours: 40 hours per week desired

As a Marketing and Communications Coordinator, you will create and implement marketing strategies to support SCM programs, develop clear and engaging communications for stakeholders, manage digital platforms like SharePoint, and collaborate with cross-functional teams to enhance team and program visibility. You will drive stakeholder engagement and content delivery, leading activities such as:

• Support Supply Chain Management (SCM) programs and stakeholders by creating and distributing newsletters and slide decks to promote program updates and activities.
• Manage meeting cadences, ensuring all communications and coordination are executed smoothly.
• Oversee SharePoint management, organizing and maintaining content for easy access and collaboration.
• Develop and curate engaging and informative content to support program objectives.
• Assist with ad-hoc requests by delivering tailored communication resources and materials.

What you bring

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Project Management Skills: Ability to manage multiple projects and tasks efficiently, ensuring timely and successful delivery.
• Excellent Communication: Strong written and verbal skills, capable of crafting impactful and tailored messages for various audiences.
• Technical Proficiency: Experienced in using Microsoft Office Suite and SharePoint for effective content management and collaboration.
• Organizational Abilities: Skilled in prioritizing tasks and maintaining a structured approach to meet deadlines and goals.
• Collaborative Spirit: Proven track record of working cross-functionally and building cooperative relationships with diverse teams.
• Problem-Solving Aptitude: Ability to navigate and resolve unforeseen challenges thoughtfully and effectively.
• Attention to Detail: An eye for accuracy and quality, ensuring all deliverables meet high standards.

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

The DE ensures that effective Program Governance is established for each account and is the primary SAP Delivery point person aligned to customer executives throughout the services lifecycle, from sales support through implementation and post-go live.

In addition to delivery support, the DE is responsible for supporting Services Sales in positioning additional SAP Services in support of customer success. The DE may be required to provide oversight for one or more Project Managers, Associate Project Managers, and/or project team members.The DE has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.

Delivery Executive provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. Delivery Executive also ensures adherence to project management methodology practices, provides project manager mentoring, performs Project Management Reviews and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development.

The Delivery Executive assists during the Bid Phase of the customer engagement by providing input into the RFP, RFQ, SOW and/or proposal especially in the delivery model (e.g. SAP methodology and engagement delivery model), project structure, organization, scoping, estimation, and risk assessment. The Delivery Executive has ability to manage complex projects or smaller programs that require coordination of work between various parties including third party sub-contractors, Premium Engagements, SAP Custom Development, SAP Global Delivery, SAP Active Global Support.

Opportunity Management

• Define appropriate delivery model for customer project/program/portfolio as a composition of pre-defined services, on-site and/or remote delivery – including Premium Engagement offerings
• Work with Solution Centre and Bid Management teams to scope and estimate the engagement and its component projects/programs, with an objective to ensure maximum customer business value.
• Drive and supports the adoption of Clean Core and SAP AI
• Determine required resources for the engagement.
• Assess, document, and communicate risk for the engagement.
• Position SAP Activate as delivery methodology for the projects/programs or portfolio of projects.

Delivery

• Lead and own engagement-planning and program-planning activities.
• Oversee the delivery of multiple projects related to successful engagement or program execution.
• Own the engagement and program plan and be responsible for delivery of its major elements including program’s business objectives, scope, and solution within quality criteria, on time and budget.
• Translate generalized customer business goals and objectives into concrete strategy and tactical delivery plans for the engagement or program, ensuring focus on customers achieving value of SAP solutions and enables rapid innovation adoption, in partnership with our Enterprise Architects
• Define strategic objectives of large and complex programs, benefits realization plans of large programs including KPIs to be delivers.
• Execution of the program plan and ownership of program success in front of SAP leadership team including customer and partner satisfaction, SAPs program finances, resources, SAP’s intellectual capital etc.
• Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.
• Experience in delivering SAP Firm Fixed Price (FFP) and Time and Material (T&M) engagements and understanding the delivery model and effective Governance that needs to be in place to support the delivery model.
• Active risk management, implement and maintain an ongoing risk and quality management framework,
• Assurance of active executive sponsorship at client side, engaging proactively to maintain control of the customer dialog.
• Build proactive formal and informal communication/relationship with key stakeholders outside of key stakeholders – increase coverage.
• Contract management in relation to client, SAP internally, subcontractors and suppliers (including, contracting, work with procurement, internal organizations, contract change management etc.) jointly with SAE, legal, contact and negotiation and sales colleagues,
• Resolve political, resource, budgeting, change and legal issues affecting the program.
• Proactively manage program stakeholder satisfaction to position and secure customer reference and success story.
• Maximize use of near- and offshore delivery by SAP and its partners to achieve cost advantages for the client and SAP.
• Maximize use of multiple SAP LoS such as BTA, ASC, CIS, BTA, PE, Preferred Success, and Education to maximize value for the client and cross-sell SAP Services and Products.
• Interface with internal functions (e.g. DMO, Controlling, GRC, MCC) to ensure visibility and transparency of results.
• Engage with CS&D and Customer Success Team if applicable to ensure P&L targets and KPI's are achieved.
• Drive quality in delivery, including clarity and transparency of the project or engagement health along with clear action plans where additional mitigation or management is needed.

Sales and Business Development

• Close work with EAs, SAE, SSA, MPs and product sales colleagues on large bids and proposals for new business.
• Oversee and lead the development of proposals, quotes, and or responses to requests for proposals associated with the program to win new deals for SAP with minimal risks.
• Establish and maintain credible relationship with senior customer executive and form joint plan of action with sales colleagues.
• Set-up and maintain value partnership (by using BTA/S services) to support client’s business case and benefits model.
• Ensure good fit and balanced of the risk portfolio of new opportunities combined with ongoing delivery projects.

Coaching & Mentoring

• Through all Delivery Engagements, serve as mentor / advisor / decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, project quality, and project risk.
• Oversee effective engagement oversight and reviews to influence customer success.
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks.

Knowledge Management

• Maintain program documentation and updates; analyze lessons learned and actively share through the Communities, Solution Centre, and Start Up Service for utilization on future delivery engagements, may at times lead a community.
• Organize knowledge capturing activities at programs and ensure retention on high quality intellectual capital for SAP Field Services practices.
• Participate in the development of project / program management best practices, examples, templates and SAP’s Program Management Methodology

Competencies and Skills

• Program/Project Management experience in US Federal and/or Department of Defense industries (core processes and trends of the industry) is strongly preferred.
• Excellent understanding of SAP solutions and of the consulting business processes and functions.
• Highly developed business acumen.
• Liaison and consultative skills: negotiating skills within a context of high political sensitivity and conflicting interests.
• Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.
• Ability to train, mentor and develop program managers and project managers in project management methodologies and their application through use of the Communities.
• Knowledge of the strategic and operational issues of engagement management, program management and project management.
• Demonstrated ability in managing internal and external client expectations on program requirements and deliverables.
• Proficiency in key project management knowledge areas of project integration management, scope management, time management, cost management, quality management, human resource management, communication management, risk management and procurement management.
• Proficiency in key program management knowledge areas of Program Management Lifecycle, Benefits Management (Value Management), Program Governance, Stakeholder Management, and Integration Management
• Knowledge and competency in program management related areas of Knowledge Management, Portfolio Management, Organizational Change Management, and Deployment Management
• Adaptability and flexibility to manage deadline pressure, ambiguity, and change.
• Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers, and team members.
• Ability to manage in a matrix environment.

Functional Experience

• 10 years of Project and/or Program Management experience in large scale, high risk, and/or strategic projects.
• 7 years of technology experience working with US Federal Government (DoD and/or Federal Civilian)
• 10 years of experience working in SAP Enterprise Core competency solutions (e.g., S/4, ERP, ECC)
• 3 - 5 years of Cloud migration and/or adoption experience.
• Strong knowledge of Hybrid and Cloud (Private/Public) implementation scenarios involving SAP products and tools
• Demonstrated experience leading cross functional teams within a formalized methodology.
• Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.

Management and Leadership Experience

• Management experience of medium to large size teams and multilayered teams is desirable.
• Management of remote resources (global delivery or distributed organization)
• P&L experience with medium to large organization is desirable.
• Cultural awareness and experience working across different cultures and nationalities
• Strong leadership and people management skills are desirable
• Leading in matrix organization and without formal authority a plus
• Required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience.
• Master’s degree, preferably in commerce, engineering, information technologies or MBA an asset
• PMP certification and /or other industry and project management certifications
• PMM methodology Certification and ASAP Toolset Proficiency
• RISE with SAP Methodology for Services Delivery
• SAP Advanced Delivery Management Training
• SAP Solution Manager certification for Project Managers
• Project Leadership Excellence (PLEX) or similar interpersonal skills course

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DCJob Segment:Civil Engineer, Project Manager, Program Manager, Cloud, ERP, Engineering, Technology, Management

Within the CDM organization we set up the Technical Service Management (TSM) team that operates on all levels for standard operations. In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments. To achieve this a deep technical understanding of technologies and operation is required.

KEY RESPONSIBILITIES AND TASKS

• Work (7x8h) will include weekends or public holidays as required by the project (no night shift).
• Ensure high availability of customer service by supporting service restoration in critical situation and provide L3 level support.
• Deep dive on issues, supporting delivery teams to perform and drive root cause analysis to completion.
• Analyze current landscape setups and come up with proposals for improvement.
• Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction.
• Ability to own, lead and coordinate operational tasks, customer escalations, process improvements.
• Mentor and Guide junior members of the team.

Experience (Role Requirements):

• Bachelor’s or master’s degree Student in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems.
• Strong customer service focus, paired with analytical and solution-oriented thinking.
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations.
• Knowledge on HANA and the underlying infrastructure is beneficial.
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization.
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.
• 8 years of experience as SAP Basis consultant / System Admin or in a similar role.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Operations Manager, ERP, Cloud, Compliance, Night, Operations, Technology, Legal

Three reasons to intern at SAP

1. Culture of collaboration : meet with mentors, make new friends across the globe and create a thriving personal network.

2. Project-driven experience : gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3. Gain visibility : with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you'll do:

• Understand and be familiar with SAP Analytics Cloud product
• Own and manage WeChat Official Account of SAP Analytics solutions.Tasks includes marketing plan design, content creation and translation, user engagement, etc.
• Develop customized data visualizations to support product design decisions.
• Conduct competitor research, build product go-to-market materials (English and Chinese) and conduct product training.
• Support day-to-day activities of the product management team (support product PoC, collect customer feedback, monitor product forums, update PM wikis, etc.)

Required skills & Experience:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by ifelong learning.

• Currently enrolled in university as full-time student
• Commitment of 4+ days per week for at least 6 months
• Bachelor or above in Computer Science, Finance, Data Science, or related majors
• A quick learner. Detail-oriented, be creative and be able to solve problems independently
• Passion for ToB product management, go-to market and product training
• Excellent communication, presentation and writing skills in both English and Chinese
• Knowledge of Generative AI, BI and data analysis (desired)
• Knowledge of operating social media account (e.g. Wechat) (desired)
• Proficiency in English as the daily communication will be done in English

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Important information:

• This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

As a Product & Engineering Senior Solution Architect in SAP S/4HANA Product Experience - Cloud ERP Product Success, you will drive cloud product adoption and bridge customer needs with sales and product teams. The role centers on managing S/4HANA Public Cloud product experience, aligning business requirements to product capabilities, and supporting rollout of new features.

Your responsibilities:

• Collaborate with customers, Field Sales, Partners, and Product teams across SAP to track engagements and prioritize requests during S/4HANA Cloud implementations in the Americas.
• Support regional teams in implementation projects and manage customer expectations beyond current roadmaps.
• Gather and categorize customer demand for a unified Cloud ERP Product Success approach.
• Feed customer insights into SAP’s Product roadmap and advocate for solution readiness and innovation.
• Test planned and future S/4HANA Cloud functionality and contribute to cross-product deliverables.

Your impact:

• Translating client and market needs into functional specifications.
• Working closely with internal organizations and stakeholders.
• Managing projects under tight deadlines and collaborating with Product Experience units, especially for key accounts and Product Management.

What you bring

• Bachelor’s in Computer Science or Business; MBA/Master’s preferred.
• Customer-facing experience (consulting, solution architecture, support, presales).
• Product definition or collaboration with Product/Development/Solution Management.
• Strong knowledge of SAP S/4HANA Cloud/Public/Private, On-Premise, SAP ERP, and SAP BTP.
• 7+ years professional software development background and relevant SAP environment experience, including SAP extensibility and integrations.
• Subject matter expertise (Finance, Manufacturing, or Analytics) and strong communication skills.
• Preferred Skills:
  • Deep understanding of Cloud/SaaS, ERP processes, and Cloud principles.
  • Expertise in Analytics and iRPA is a plus.
  • Familiarity with Activate Methodology is beneficial.
  • Candidates should align with our vision for digital transformation, possessing analysis, presentation, communication, and networking skills

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Solution Architect, Cloud, Supply Chain Manager, Architecture, Senior Product Manager, Technology, Operations, Engineering