דרושים Sap Basis Applications Sre / Technology Services Expert ב-Sap ב-China, Shanghai

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

Role Requirements:

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

The Role:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

​

What You Bring

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process

: Solution Sales Executive – Client Sales Key Segment

What you'll do:

• Generate demand, manage pipeline, and close opportunities

• Develop opportunity plans containing compelling solution value propositions

• Conduct White Space analysis to identify growth opportunities

• Work with wider account team on sales campaigns

• Manage customer relationships at the solution area/buying center level

• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

• Stay informed about SAP’s competition and value drivers

• Build customer participation in relevant SAP communities, programs, and events

• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota

• 3 – 5 years of experience in sales of business software/IT solutions

• Deep understanding of the solution and solution innovations

• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

• Alignment with product/solution management teams and marketing organizations a plus

• Demonstrated success with large transactions and challenging sales pursuits

• Proven contractual and negotiation skills

• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

• Knowledge of financial, competitive, regulatory environment

• Excellent verbal and non-verbal communication skills

• Strategic thinker, high degree of creativity and innovation

• Excellent executive presence

• Results-driven

• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Seattle
Bellevue

Bring it

You’re an expert developer with a sharp mind for AI and cloud engineering. With over eight years of Java experience and a strong grasp of RESTful APIs, you’re ready to build smart, scalable systems that elevate user experiences.

• Deep expertise in Java and system integration

• Strong understanding of cloud technologies like Docker and Kubernetes

• Experience with generative AI and AI Agents

• Proven ability to build and integrate AI-driven features

• Familiarity with CI/CD and Git-based workflows

Build it

You’ll design and deploy AI integrations that connect SAP AI Core, SAP Joule, and custom AI Agents with SAP Commerce Cloud. Your work will automate business processes, enhance user experiences, and ensure performance and reliability across global platforms.

• Develop cloud-native applications and APIs

• Build interfaces between AI services and commerce systems

• Create custom AI Agents to streamline workflows

• Optimize integrations for scalability and security

• Collaborate across teams to align tech with business goals

At SAP, you’ll join a collaborative, inclusive team that values your individuality and supports your growth. With flexible work models and a culture of innovation, you’ll thrive in a role that blends technical excellence with meaningful impact.

• Inclusive, purpose-driven workplace

• Strong focus on learning and development

• Recognition for individual contributions

• Flexible hybrid work options in Gliwice

• A team that embraces differences and fosters belonging

​

Key Responsibilities:

1. Strategic Planning & Execution:

· Support annual and quarterly business planning and sales target alignment with corporate objectives.

· Partner with Sales Leadership to define, monitor, and refine strategies, sales models, and operational initiatives that drive efficiency and performance.

· Lead and manage operational initiatives that enable business growth and enhance sales effectiveness across regions and segments.

2. Insights, Performance & Coverage:

· Provide actionable insights through analysis of business area performance, identifying trends, anomalies, and best practices.

· Develop and maintain dashboards, reports, and KPIs to enable fact-based decision-making.

· Support forecasting, pipeline management, and deal execution processes to improve visibility into key sales metrics.

· Enable rhythm-of-business cadences, including board and management reviews, ensuring timely and accurate data delivery.

3. Reviews, Narratives & Stakeholder Enablement:

· Partner with business area leads to prepare executive reviews, board presentations, and regional updates.

· Support the creation of narratives that contextualize performance metrics and highlight opportunities for growth.

· Facilitate engagement and enablement through sharing best practices, tools, and lessons learned across global and regional teams.

4. Taxonomy, Route-to-Market & Benchmarking:

· Evaluate sub-segment performance and route-to-market effectiveness, leveraging analytics to identify market penetration opportunities and competitive differentiation.

· Partner with marketing and sales teams to optimize channel strategies, improve coverage, and scale programs efficiently.

5. Programs, Projects & Initiatives Management:

· Plan, oversee, and execute strategic projects, programs, and initiatives across the business area, ensuring alignment with global objectives.

· Coordinate vendor tasks and deliverables when applicable, ensuring quality, timelines, and value creation.

· Drive adoption of initiatives and ensure alignment across cross-functional and regional teams.

6. Process Excellence & Operational Standardization:

· Conceptualize and implement operational processes, ensuring feasibility and scalability across the global cloud business area.

· Drive process simplification, automation, and adoption of standardized tools to enhance productivity, compliance, and real-time insights.

· Establish best practices for demand management, revenue programs, and sales coverage.

7. Stakeholder & Change Management:

· Act as a trusted advisor to global sales and functional leaders, enabling them to leverage operational insights for strategic decisions.

· Serve as the liaison between sales teams and operational functions, ensuring alignment across regions and business units.

· Support change management initiatives by driving adoption of new tools, processes, and methodologies.

Skills & Experience Required:

· Bachelor’s or Master’s degree in Business, Finance, Operations, or related field.

· 12+ years in sales operations, revenue operations, or business transformation within a global software or cloud environment.

· Strong analytical skills, including proficiency in data visualization, reporting tools, and performance metrics.

· Experience in strategic planning, process optimization, and leading operational initiatives.

· Excellent communication and stakeholder management skills, with demonstrated ability to influence senior leadership.

· Experience with CRM systems, sales automation tools, and ERP platforms.

· Ability to operate in a fast-paced, matrixed global organization with a balance of strategic thinking and hands-on execution.

· Familiarity with sales methodologies, forecasting, and revenue optimization strategies.

Success Metrics:

· Improved business area sales outcomes and operational efficiency.

· Increased accuracy of sales forecasting and performance tracking.

· Adoption and consistent execution of standardized processes and tools.

· Enhanced cross-functional collaboration between sales, finance, and operations teams.

· Effective execution of strategic initiatives contributing to revenue growth and customer value.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Operations Manager, Cloud, Sales Operations, Compliance, ERP, Operations, Technology, Sales, Legal

NS2 COMPANY DESCRIPTION

Must be a U.S. Citizen with active TS/SC with Poly; NS2 does not offer Visa sponsorships for this role.

All internals must have manager’s approval to transfer.

The NS2 Intel DevOps Engineer candidate will be responsible for leading the development of a stand alone implementation of SAP Products and solutions that meet our client’s complex needs. This position is located onsite in Chantilly, VA. Candidate should be hands-on and have the necessary knowledge of cloud-based systems and associated security principals to effectively work with minimal supervision in a cloud environment, understanding the complexities that come with cloud, and can effectively communicate cloud design/architecture ideas to technical as well as non-technical client stakeholders. This is a full-time position, and due to security requirements is on-site only.

Skills/Experience Requirements

• The ideal candidate will possess technical skills in software architecture and cloud computing as well as very strong written and public communication skills.
• Strong Design & Architecture skills- Experience in the overall architecture of software applications for products and solutions.
• 5+ years of experience with native cloud backend and frontend development technologies, node.js, Spring Boot, Spring Cloud, Angular etc.
• Expertise in cloud-native architecture and development, including microservices, event-driven, and CQRS architecture.
• Experience in designing/architecting horizontally scalable, multi-tenant web applications, within a large-scale service-oriented architecture, delivered in a SaaS (software as a service)
• SaaS Architectural knowledge gained from experience.
• Sound experience in cloud environments (AWS/Azure/GCP),
• Develop and deploy application on Docker container.
• Experience with Kubernetes for microservice orchestration.
• Implementing Agile practices and methodologies in software development
• Utilizing knowledge of full-stack cloud-native technologies, including cloud-based development with Cloud Foundry, Kyma, Azure, AWS, etc.
• Working with DevOps methodologies and tools to establish and execute a flawless development process, pipelines.
• Strong collaboration skills with other members of the technical team.
• Develop expertise on Product Standards like Security and Performance and incorporate them into the design.
• Hold or have the ability to obtain a required DoD 8570 certification (e.g., CASP+, CISSP) within 6 months of hire.

Desired Experience and Skills

• Relevant cloud provider certifications
• Proven strong system administration experience.
• 5+ years of experience with Linux (various distributions) and demonstrated strong UNIX Shell scripting knowledge.
• Detailed understanding of Cloud Foundry architecture and development methodology.
• Strong knowledge of SAP processes and experience in enterprise software development would be an added advantage.
• Good Knowledge of SAP Business Technology Platform (BTP) and various services.
• SAP Full stack experience with S/4HANA implementations or extensions/integrations with BTP
• Understanding the core security concepts of BTP

Additional Requirements

• BA/BS Degree is required. Ideally in Computer Science, Cyber Security, Information Security, Engineering, Information Technology. MA/MS Preferred.

Note: The job description is meant to be a guideline. It is not exhaustive, and we will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DC

Key responsibilities include:

As the owner of one or more strategic topics (e.g. Business AI, Business Value North Star), the person will ensure ongoing success by doing the following:

• Orchestrate and directly contribute to the design, creation, delivery and continuous evolution of value-based methodologies, tools and content pertaining to those topic

• Foster the exchange of insights and best practices within Value Advisory through relevant forums (e.g. Best Practice sharing calls)
• Orchestrate and deliver enablement to Value Advisors, SAP employees (e.g. Customer Success, CS&D) and Partners
• Be the go-to person for support requests from the field
• Manage stakeholder engagement and cross-functional collaboration with other teams
• Perform project management and management reporting

As a partner to one or more regional VA teams, the person will support field VAs by doing the following:

• Work with GVA management to partner with, guide, and support relevant regional Value Advisory heads to raise excellence, speed, and adoption across value related topics
• Help drive the evolution and execution of SAP’s Value Strategy at a regional level
• Support customer engagements end-to-end across the customer lifetime through a collaborative hands-on approach with the local teams, especially on leading-edge topics and where complex problem-solving is required
• Continuously foster excellence and raise standards (e.g. quality of deliverables) through coaching and collaboration with local VAs, including by driving the delivery and utilization of value content and thought leadership

YOUR PROFILE

• Several years of experience in Strategy or Management Consulting with leading international firms, software Value Advisory and/or relevant industry positions
• Advanced knowledge of Value Management discipline and methodology across the customer journey, especially business case creation, analysis, and research
• Experience in consultative selling, track record of building and retaining strong customer relationships
• Track record of leading customer engagements, from planning to resource orchestration and leading workshops
• Ability to engage customer stakeholders across various levels, up to C-suite, through effective presentation and communication skills
• Expertise in industry / line of business and ability to apply knowledge of relevant SAP products to customer engagement

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.