דרושים Director Head Technology Change Risk Hybrid ב-Citi Group ב-United States, Wilmington

to lead and deliver transformational efforts across the firm.

The individual in this role will report to the Controls Reporting Automation Lead. The team is responsible for the management, oversight, and implementation of global projects that enhance Citi’s ability to proactively detect, measure and manage Operational Risk and other functions as needed. This role requires an individual with strong experience building BI solutions and a desire to work in a fast pace, agile and dynamic environment where priorities and expectations change.

Responsibilities:

The person in this role will be responsible for the design and development of Operational and Compliance Risk dashboards to support Regulatory and Executive-level reporting. They will be responsible for interfacing with business analysts to understand reporting requirements, identify data sources, scripting and coding within Tableau and interfacing with end-users and leadership to meet reporting objectives. Post build activities include: Data Management, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Support to End-Users when needed. They must be able to influence in/out of their direct span of control, including local management and senior leaders across multiple functional disciplines.

Additional Responsibilities Include:

• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
• Provide data analysis, governance, end-to-end management, and oversight for Governance Committees in adherence to Citi’s Policies, Standards, and Procedures.
• Enable proactive management of the risk and control environment through comprehensive reporting and analysis
• Engage with cross-business and Line of Defense stakeholders to deliver on projects/initiatives and ensure reporting strategies are consistent
• Engage with Technology partners to manage SDLC process and oversee technology implementations
• Develop and Manage Adoption Strategies to ensure ROI with dashboard deployment
• Implement strong internal controls over reporting lifecycle to ensure accuracy, on-time delivery, and audit-readiness
• Support identification of potential areas of vulnerability to key stakeholders to help support implementing an appropriate measure to mitigate risk.
• Regularly review and update risk and controls reporting standards and procedures to ensure their effectiveness and compliance with regulatory requirements.
• Support regular updates to senior management and the Board, keeping them informed of risk and control status and to ensure their reporting expectations are met.
• Support compliance with governance standards and regulatory requirements related to committee operations.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Advanced experience building Tableau dashboards
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Contribute to the development of new techniques and improvement of processes and work-flows by applying in-depth disciplinary knowledge and integrating subject matter and industry expertise within Risk Management
• Develop recommendations to adjust credit policies by analyzing credit and financial performance and utilizing statistical scoring, segmentation, and regression and simulation techniques
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Research customer and/or management queries using risk systems and data and support ad-hoc risk policy analyses and projects as required
• Participate in developing, testing, and optimizing credit policies, ensuring consistency and regulatory compliance, and assist in the implementation of those policies, processes and other related initiatives
• Manage risk levels for the entire credit spectrum across multiple products and retail formats and prepare risk management presentations for senior management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Knowledge of commercial risk analytics
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency
• Proven ability to remain organized in a fast-paced environment, managing multiple projects
• Proven interpersonal, organizational and analytic skills

Education:

• Bachelor's degree/University degree or equivalent experience

Anticipated Posting Close Date:

Responsibilities:

● Digitize key credit, operational and third party risk information including Concentration Risk and Risk Appetite Framework Tracking, breaches monitoring and execution oversight covering the CPB US RRE mortgage portfolio.

● Design and prepare periodic and ad hoc portfolio reporting for internal management, Risk, regulators, and auditors that analyze portfolio composition and trends in concentrations and delinquency/loss performance.

● Utilize Statistical Analysis System (SAS) in a UNIX environment on a regular basis to perform risk, financial and data analyses, partnering with GCB US Retail Banking and Mortgage’s (USRBM’s) portfolio management unit and utilizing common systems platforms.

● Lead or collaborate on projects driven by policy changes and/or re-engineering initiatives primarily related to Concentration Risk, Risk Framework and those necessitated by business self-identified initiatives or issues found by regulators and auditors.

● Develop analytics and reporting that support CPB US RRE policies and strategies. Work closely with key partners in Citi Private Bank, ICG and USRBM and portfolio subservicers to support and advance CPB US RRE and shared projects being developed.

Qualifications:

● 6-10 years of experience in the financial institution with a majority of experience in credit risk management or financial planning and analysis, preferably in the Delinquency Managed (DM) space.

● Experience in using econometric/statistical models and large datasets. Proficiency in running SQL queries in SAS, including macro language, for statistical and modeling analyses; writing SAS code a plus.

● Advanced proficiency in MS Office products (Access Database, VBA, Excel pivot tables, View Job Posting Details 02:13 PM 04/01/2020 Page 1 of 3 databases, Powerpoint), SQL. Project- but also detail-oriented, able to work independently by prioritizing workload and projects to meet hard deadlines

● Demonstrated interpersonal, communication, problem-solving and analytic skills

● Credit Risk knowledge or experience, particularly in DM mortgage credit, strongly preferred. Knowledge/experience of SharePoint, Qlikview, Oracal, Python systems/applications preferred.

● Experience in Tableau is required.

● Understanding of or familiarity with Citibank systems (Credit Platform, Credit Engine, Datamart, GRR, CIR, GCBC, Optima) and certain third-party systems/databases (Corelogic, BlackKnight) preferred.

● Familiarity with Citi credit policies and procedures preferred.

● Knowledge of accounting and financial reporting preferred.

Education:

• Bachelor's degree/University degree or equivalent experience, preferably in business, finance, statistics, economics, or related field, Master's degree preferred.

Anticipated Posting Close Date:

is responsible for delivering on the end-to-end lifecycle of data utilized in credit risk decisioning systems, rules engines, and regulatory reporting. This role involves the integration, transformation, summarization, and governance of complex data sets, ensuring the accuracy, consistency, and control of data across multiple platforms and processes.

Strategic Data Integration:

• Define and execute a comprehensive data integration and summarization strategy, ensuring all credit risk-related data is aligned with the organization’s risk management objectives and regulatory reporting requirements.
• Development and deliver robust data controls, ensuring data is accurate, consistent, and secure across all systems, particularly those that drive rules engines and regulatory reporting processes.
• Architect scalable and resilient data integration pipelines that support real-time decisioning and long-term regulatory compliance in the evolving credit risk landscape.

Data Transformation & Summarization:

• Execute the transformation of raw and disparate data sets into actionable insights that support both strategic and tactical decision-making within credit risk frameworks.
• Implement sophisticated data summarization techniques that provide clarity on key performance indicators, risk metrics, and regulatory requirements, ensuring the data drives accurate and timely credit risk reporting.
• Support initiatives that leverage emerging technologies (AI/ML) to enhance the speed, accuracy, and scalability of data integration and summarization processes.

Build, Unit Test, and Deploy:

• Execute end-to-end delivery process for building, testing, and deploying data pipelines, ensuring seamless integration with rules engines and decisioning platforms.
• Design and execute unit tests, ensuring that data transformations and controls are thoroughly validated before deployment.
• Ensure continuous improvement of data delivery methodologies, promoting automation and operational excellence in the build, test, and deployment of credit risk data solutions.

Regulatory Reporting & Compliance:

• Ensure that all data driving regulatory reporting is accurate, timely, and adheres to both internal and external compliance standards, including OCC, CFPB, and Fed regulations.
• Collaborate closely with compliance and regulatory teams to ensure that data integration processes meet the evolving demands of regulatory scrutiny and industry best practices.
• Design data-driven processes and systems that streamline reporting, reducing manual interventions while enhancing accuracy and timeliness.

Data Governance & Control Framework:

• Deploy a governance framework that ensures the accuracy, security, and quality of data throughout its lifecycle—from ingestion to reporting.
• Implement data control mechanisms that proactively monitor for and mitigate risks related to data accuracy, completeness, and consistency in credit risk models and decisioning platforms.
• Collaborate with senior leadership across Risk, IT, and Compliance to ensure data governance practices align with both internal policies and external regulatory requirements.

Cross-Functional Collaboration & Stakeholder Engagement:

• Engage with senior stakeholders across Risk, IT, Compliance, and Business units to ensure that data strategies are aligned with organizational goals and business outcomes.
• Build strong partnerships with technology teams to ensure that data pipelines are seamlessly integrated with credit risk systems, ensuring agility and scalability as business needs evolve.
• Act as a key liaison to regulators, industry groups, and external auditors, representing the organization in discussions around data governance, controls, and regulatory reporting practices.

Innovation & Continuous Improvement:

• Champion innovation efforts that enhance the automation, scalability, and efficiency of data integration and controls within the credit risk framework.
• Stay at the forefront of industry advancements in data governance, AI/ML, and data transformation technologies, applying these insights to continuously improve data management processes.
• Proactively identify areas for improvement in the data lifecycle, driving projects that reduce costs, increase accuracy, and improve compliance outcomes.

Educational Background:

Advanced degree in Data Science, Information Technology, Risk Management, or a related field is required. Certifications Data Management or Risk Technology are highly preferred.

Extensive Data Summarization / Data Management Experience:

• 5+ years of direct hands-on experience with data summarization. Attribute Toolbox (ATB) and Magnum preferred.
• 7+ years of experience in data management, risk technology, or financial services, with at least 5+ years leading enterprise-level data integration and governance initiatives.
• SAS Programming and Microsoft Office proficiency are highly desirable.
• Proven ability to deliver complex data integration and governance projects within large-scale, highly regulated environments.

Data Governance & Controls:

• Experience in designing and implementing data management and governance frameworks that align with regulatory standards, including experience with data controls, summarization, and transformation in a credit risk context.
• Strong expertise in managing data used in decisioning systems, rules engines, and regulatory reporting, ensuring accuracy and consistency throughout the data lifecycle.

Technology & Innovation:

• Demonstrated experience with modern data integration tools, cloud platforms, and emerging technologies (AI/ML) that drive data transformation, testing, and deployment.
• A track record of innovation efforts that enhance the automation and efficiency of data delivery, ensuring timely and accurate reporting across credit risk platforms.

Regulatory Knowledge & Compliance:

• Understanding of regulatory requirements in credit risk, including OCC, CFPB, and Fed regulations, with experience ensuring compliance related to data initiatives.
• Relationships with regulatory bodies and industry groups is a plus.

Stakeholder Management & Executive Communication:

• Exceptional communication and presentation skills, with the ability to engage senior leadership and external stakeholders on complex data and risk management topics.
• Proven ability to drive cross-functional collaboration, ensuring that data strategies are aligned with risk, compliance, and business objectives.

Financial Acumen:

• Strong financial management skills with experience managing large-scale data projects, including budgeting, forecasting, and cost optimization.

Anticipated Posting Close Date:

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Anticipated Posting Close Date:

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Responsibilities:

• Lead key business projects and the implementation of initiatives related to policy governance and manage policy exceptions/approvals and entries
• Focus on process improvement and creating efficiencies by ensuring an effective approach and partnership with Audit management and apply consumer risk function knowledge (e.g., scoring and segmentation techniques and their uses)
• Conduct gap analyses and remediation work of any misalignments for policy changes
• Ensure test and significant credit changes are adequately reported and tracked and Peak Ending Net Receivables (ENRs) are adequately approved and stored systemically
• Provide regular feedback on all initiatives, tracking, reviews and reporting emerging trends and opportunities to senior management
• Establish cross-functional partnerships and networks to contribute to and execute cross-functional and business initiatives, such as developing/maintaining infrastructure through partnership with the Centralized Risk Infrastructure team
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience in credit risk management or equivalent training and experience preferably in the financial services industry
• Experience in people management and leadership
• Working knowledge of SAS or SQL programming and MS Office software proficiency required
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated ability to view data holistically and remain detail oriented to synthesize, prioritize and deliver results with urgency
• Demonstrated interpersonal, organizational, analytical, presentation, facilitation, negotiation and strategic skills
• Proven ability to obtain support and buy-in across a wide range of internal and external audiences
• Demonstrated work ethic and influencing skills

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Anticipated Posting Close Date:

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Responsibilities:

• Reviews and evaluates compliance and technology and/or cyber policies and procedures, technology and tools, and governance processes to provide credible challenge for minimizing losses from technology and/or cyber risks.
• Assesses technology and/or cyber risks and evaluates actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Supports independent assurance activities to assess areas of concern including substantive and controls testing.
• Monitors, evaluates, and challenges Key Risks and associated Key Risk Indicators triggers and thresholds. Also liaises with Key Indicator owners on breaches and action steps to correct breaches.
• Reviews potential risks associated with program/project delivery on a technical and detailed level.
• Participates in various second line of defense technology and/or cyber assessments including risk assessments, control assessments, maturity assessments etc.
• Assesses technology and/or cyber risks associated with new initiatives and programs being proposed for implementation.
• Challenges the design, adequacy and strength of the control environment associated to technology and cyber and recommends actions to ensure the operational risk profile is in line with the technology and/or cyber risk appetite.
• Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audits and examinations, and maintaining associated data for executive reporting.
• Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment.

Qualifications:

• 6-10 years relevant experience Preferred skills: Expertise in Operational Risk and Technology Risk; Thorough understanding of process, risk and controls framework; Excellent verbal and written skills are a requirement for the role
• In-depth knowledge of technology and/or cyber risks and controls across various information system architecture and engineering domains including: availability/incident/change management, solution delivery life cycle, application development/deployment and release management, project management, data management, identity, access, and vulnerability management, and third party management.
• Knowledge of products within the coverage area, including an understanding of current and emerging trends as well as the ability to apply understanding of the business impacts of technical contributions.
• Experience in technology and/or cyber risk assessments, metrics, enterprise technology services, risks, and controls within globally complex, dispersed and diverse organizations.
• Proficient in industry standard risk management frameworks (including ISO27001, COBIT, TOGAF and CRI for example), and an in-depth understanding of technology and/or cyber risk mitigation strategies.
• Consistently demonstrates clear and concise written and verbal communication skills. Has prior experience writing reports and work papers.
• Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers.
• Requires good analytical skills to filter, prioritize and validate potentially complex material from multiple sources.

Education:

• Bachelor’s/University degree, Master’s degree preferred
• Relevant certifications (in CISM, CRISC, CISSP, CISA, or PMP) a plus

Anticipated Posting Close Date:

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