מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Rcc Workforce Operations Analyst ב-אפל ב-United States, Austin
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Rcc Workforce Operations Analyst ב-United States, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
אזור
Austin
נמצאו 97 משרות
02.08.2025
A
Apple Financial Analyst Finance Development Program United States, Texas, Austin
A successful candidate comes with the following:. 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. Excellent oral & written communication...
תיאור:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
- A successful candidate comes with the following:
- 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
- Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
- Effective analytical and structured problem-solving skills
- Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
- Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
- Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
- Bachelor's Degree, or equivalent experience
- 8+ years of experience leading technical support and/or customer care contact center operations
- Ability to work autonomously, and to collaborate optimally with a peer group
- Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
- Experience with “white glove” services with extremely tight service level targets
- Project Management/Business Process Reengineering Experience
- COPC Registered Coordination Certification preferred
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משרות נוספות שיכולות לעניין אותך
01.08.2025
A
Apple Senior Manager Retail Contact Center Workforce Operations United States, Texas, Austin
10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion. 7+ years of experience building and leading teams including large globally...
תיאור:
You will use your contact center experience, industry knowledge, and collaboration skills to act as a bridge between strategic goals and daily operations. This is a dynamic environment that requires seasoned leader to make strategic and global decisions that effectively balance multiple competing priorities.
- 10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion.
- 7+ years of experience building and leading teams including large globally distributed teams.
- Contact Center experience required.
- Effective presentation and communication skills, including the ability to explain complex data and service level analysis in a concise manner and influence and engage with senior leadership.
- Proven problem-solving, partner management, and cross-functional project work experience.
- Experience with workforce tools (Aspect preferred) and data reporting platforms such as Tableau.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop, and retain diverse teams. Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
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משרות נוספות שיכולות לעניין אותך
27.07.2025
A
Apple Americas Logistics Operations- DC Operations United States, Texas, Austin
Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations....
תיאור:
As a AMR IE for DC operations, you will In this highly impactful role where you will be leading efforts to make things better through processes or technology. You will bring your passion and thirst for excellence to drive improvements and new technologies at our 3PL sites to ensure optimum use of resources. DC Operations • Designing and validating distribution center layout to ensure KPIs for labor, throughput and lead times are met • Develop, own, and communicate the DC IE KPI’s and project roadmap at multiple 3PL’s to our senior leadership team • Choosing, designing and validating warehouse automation using data driven approaches • Working with third party logistics (3PL) partners and vendors to drive data driven process and design optimizations • Validate new and cutting edge automation/operational equipment to drive efficiency and productivity improvements • Setup DC benchmarking metrics for DC’s across US, APAC and Europe Industrial Engineering • Experience with predetermined time standards such as MODAPTS, MOST or MTM • Modeling and evaluating discrete process simulations • Experience with Design for Logistics operations including assembly/manufacturing • Experience with Lean Manufacturing • Exposure to ergonomic validations • Ability to run basic models in discrete event simulation softwares (FlexSIM and PlantSIM) Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes
- Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations.
- Tableau
- SAP ERP
- SQL/Excel
- Logistics Supplier Management
- EDI Management
- Logistics Procurement
- Lean Principles/Value Stream Mapping
- Experience with 3D factory modelling and visualization software (Factory CAD, Line Designer, Factory Design Suite )
- Good interpersonal, teamwork, presentation and communication skills
- Strong project management skills and the ability to work to tight project deadlines
- Deep understanding of supply chain, logistics, and eCommerce operations
- Ability to learn quickly, adapt and can problem-solve on the fly.
- Be comfortable working with a high level of ambiguity and delivering results in an unstructured environment.
- Can prioritize strategic objectives which optimize for speed, cost, and environmental impact while also achieving high-value tactical outcomes.
- Analytical mindset and ability to use data effectively to size, prioritize, and stitch business elements to influence through effective storytelling.
- Must have phenomenal presentation skills with a keen eye for detail, and expertise in synthesizing complex information for a wide range of audiences.
- An excellent teammate who can influence through collaboration and leadership, and are able to work effectively with other teams, bringing them along for the journey is essential.
- Obsess over the customer experience and are particularly curious about how to deliver new experiences across digital and brick-and-mortar channels.
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משרות נוספות שיכולות לעניין אותך
21.07.2025
A
Apple RCC Service Support Area Manager United States, Texas, Austin
Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience. Knowledge with System and Schematic workflows. At least 5 years working with ECAD design tools...
תיאור:
Primary responsibilities:• Support hardware engineering staff through its component, System/Schematic design and simulation workflows• Identify, triage and debug Schematic and System workflow related issues• Develop and deliver training on best practices with regards to Schematic design, verification and System workflows• Identify and generate workflow requirements and best practices• Collaborate with customers to gather requirements and development team to deliver enhancements and solutions• Leverage AI/ML techniques to facilitate everyday work and solve engineering challenges
- Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience
- Knowledge with System and Schematic workflows
- At least 5 years working with ECAD design tools and workflows
- At least 3 years developing and delivering training
- Proficiency with Linux and shell scripting
- Software :
- Expert knowledge of Cadence software for System and Schematic design
- Knowledge of the HW design process from library creation to Architecture, Schematic and analysis flows
- Knowledge of MCAD workflows would be a bonus
- Some knowledge of Cadence Sigrity or similar simulation tools
- Experience with version control systems (e.g., Git, Perforce)
- Technical:
- Extensive understanding of Architecture, Schematic and constraints
- Understanding of signal integrity, PDN design and thermal management techniques for PCBs.
- Experience developing and presenting trainings
- Familiarity with fundamental AI/ML concepts, including LLMs, supervised or unsupervised learning, neural networks and prompt engineering
- Some experience applying AI/ML techniques to solve engineering problems
- Problem-solving:
- Strong analytical and problem-solving skills
- Ability to identify, triage and debug technical design issues, arriving at root cause
- Excellent verbal and written communication skills in English, with an ability to work with different stakeholders operating at various skill levels
- Thrives in a dynamic work environment, both independently and as a part of a team
- Shown ability to work independently while using sound technical and business judgement.
- Dynamic with a “can do” attitude. Humble and act with grace under fire.
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משרות נוספות שיכולות לעניין אותך
21.07.2025
A
Apple RCC Workforce Operations Analyst United States, Texas, Austin
In-depth knowledge of web application security, system and infrastructure security. Expertise in a specialist security topic such as cloud security, mobile security, container security etc. Ability to read and understand...
תיאור:
As a penetration tester, you can expect to do the following:- Conduct manual penetration testing against web applications, APIs, cloud environments, infrastructure, mobile applications and custom technologies.- Communicate these findings in high-quality reports and presentations- Develop scripts and tooling to augment penetration testing activities or demonstrate proof of concepts- Source code review of large sophisticated applications- Become a domain expert for colleagues in an area of security and penetration testing, shape security requirements, technical documentation and testing methodology. Guide others and share expertise.
- In-depth knowledge of web application security, system and infrastructure security
- Expertise in a specialist security topic such as cloud security, mobile security, container security etc.
- Ability to read and understand source code (Java, JavaScript, Go etc), and find vulnerabilities in sophisticated code bases
- Strong understanding of fundamental computing, database, networking and security concepts
- 1 year of Penetration Testing experience
- Passion for information security, particularly in penetration testing
- Ability to learn new skills, concepts and technologies
- Strong written and verbal communication skills, ability to communicate vulnerabilities to a variety of partners
- OSCP or OSWE certification (preferred)
- Experience with CTFs or hacking labs
- Proficiency in MacOS and other Unix based systems
- Ability to grasp large sophisticated systems and context-switch when needed
- Programming/scripting skills (Python, JavaScript, Go, etc)
- Knowledge of cloud architecture and security
- Publications, security research, bug bounties or CVEs are highly regarded
- Bachelor's in Computer Science or equivalent
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משרות נוספות שיכולות לעניין אותך
20.07.2025
A
Apple Operations Program Manager Environment & Supply Chain Innova... United States, Texas, Austin
BS or MS degree in an industrial, business, or environmental related discipline. 7+ years of operations experience in a manufacturing environment. Excellent record of delivering results on time in a...
תיאור:
As a successful Operations Program Manager, you:• Are a highly collaborative leader and facilitator• Communicate with ease across all levels• Combine subject matter expertise with hands on application• Achieve results through relationships and influence• Excel at program/project and supplier management
- BS or MS degree in an industrial, business, or environmental related discipline
- 7+ years of operations experience in a manufacturing environment
- Excellent record of delivering results on time in a manufacturing/industrial setting, with the ability to work cross functionally with engineering, maintenance, EHS, and suppliers to solve problems and create value.
- Experienced and skilled in prioritizing environmental, safety and quality standards, with the ability to meet production goals without compromising any of the former.
- Exceptional ability using Lean methodologies and tools to drive continuous improvement across an operation. Data-driven and willing to take action. Skilled in optimizing factory layouts, footprint optimization, and time motion studies.
- Ability to develop and review metrics and Key Performance Indicators (KPIs) and generate reports/dashboards on performance & efficiency, regulatory compliance, budget, time delivery, order accuracy, fulfillment rates, fixed asset tracking, and targets on key turnarounds/audits/improvements).
- Experience managing shipping and receiving operations as well as stock room materials. Minimize process inventory and achieve the highest level of inventory accuracy.
- Possesses deep experience participating in Environmental, Health & Safety (EHS) initiatives, including ISO 45001, 9001, 14001 and R2 / E-stewards certification.
- Amazing collaboration skills, with the ability to pair subject matter expertise with a desire to support/champion the contributions of others. Enthusiastic and detailed while managing several work-streams.
- Possess excellent presentation skills (Keynote).
- Ability to provide clear, accurate, and effective communication, orally and in written form.
- Independence and autonomy spanning all aspects of planning, organizing, and prioritizing one’s work, to ensure work product meets the quality and time standards.
- Ability to travel <20%.
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משרות נוספות שיכולות לעניין אותך
20.07.2025
A
Apple PMO Operations Manager SAP Landscape Modernization United States, Texas, Austin
5+ years of people management experience. 8+ years of SAP project/program management experience, SAP project implementation, or SAP end-user experience. Excellent written and verbal communications, including presentation delivery and meeting...
תיאור:
- 5+ years of people management experience
- 8+ years of SAP project/program management experience, SAP project implementation, or SAP end-user experience.
- Excellent written and verbal communications, including presentation delivery and meeting facilitation
- Credible Project Management - plans in advance, sets realistic timelines, breaks down work, documents everything, follows up with others, assertive and diplomatic
- Can effectively handle multiple, simultaneous activities and prioritize
- Can coach and give constructive feedback that leads to better outcomes for the team
- Reporting and Analytics tools
- BA or BS degree
- 10 or more years of project planning experience with SAP Programs or ERP End-User
- AP Program Management Office responsibilities
- Enjoys deep data analysis and has advanced Numbers or Microsoft Excel skills
- Advanced proficiency with Pages or Microsoft Word
- Advanced proficiency with Keynote or Microsoft PowerPoint
- Proficient with database software (e.g., FileMaker or Microsoft Access)
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משרות נוספות שיכולות לעניין אותך
A successful candidate comes with the following:. 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. Excellent oral & written communication...
תיאור:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
- A successful candidate comes with the following:
- 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
- Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
- Effective analytical and structured problem-solving skills
- Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
- Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
- Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
- Bachelor's Degree, or equivalent experience
- 8+ years of experience leading technical support and/or customer care contact center operations
- Ability to work autonomously, and to collaborate optimally with a peer group
- Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
- Experience with “white glove” services with extremely tight service level targets
- Project Management/Business Process Reengineering Experience
- COPC Registered Coordination Certification preferred
Show more
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Rcc Workforce Operations Analyst בחברת Apple ב-United States, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.