דרושים Principal Pm Infraops - Mlz Data Center Ops ב-אמזון ב-United States, Atlanta

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, managing department heads who own data center infrastructure including the operational availability of network and server systems at scale.The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.Key job responsibilities- Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Accountability for meeting and exceeding operational goals.- Develop, improve, and share operational best practices across the globe.
- Experience in successful in-sourcing and/or outsourcing specific task balancing internal skillsets with frugality.
- Continuous improvement of operational processes, procedures, methods, and tools.A day in the lifeAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of technical team management experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience in defining and implementing process improvement initiatives using data and metrics
- Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
- • 4+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) and on-call support for data center facilities, mission critical plants, or production facilities experience.

Key job responsibilities- Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.- Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
- Excel at building strong working relationships with internal and external stakeholders across multiple projects.A day in the life
You are managing one or multiple projects that can vary in scope, complexity and duration.improvement is the ongoing enhancement of our systems through incremental andWe seek to improve through captured lessons learned that are incorporated back into our mechanisms
as a way to perpetually improve upon the next design and processes iterations.
We continually learn, grow, and develop throughout the organization and our Subject Matter Expertise is leveraged globally.objectives.
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- Bachelor's degree in industrial or manufacturing engineering
- 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Experience Experience working with Material handling equipment (MHE)
- Knowledge of automated material handling systems, packaging technologies and storage solutions
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Experience managing cross-functional projects and initiatives

- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Master's degree in engineering, management, or technology
- Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
- Experience within a distribution center, logistics, or manufacturing environment
- Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines
- Experience in technical leadership for industrial engineering projects or programsPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the lifeAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
- High school or equivalent diploma

- 2+ years of data center engineering experience

Responsibilities:
- You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility.
- You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- You will monitor and troubleshoot of all mechanical, electrical, HVAC systems,voice/data, chiller systems and generators.
- You will provide assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and or generator certifications and training.
- You will provide assistance to contractor or data center engineer to deploy new equipment, such as, building racks, cabling, and other tasks as necessary.
- You will responds to internal Rack customer maintenance, repair and additions/expansion requests through the ticketing system,
- You will perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
- You will maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance.
- You will review the Test quality, performance, safety, and reliability of products, equipment, processes.Key job responsibilities
AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- You have received a technical (Military/ Trade School) training and/or have similar experience in that field.
- You will have such electrical qualification(s) as are necessary to operate Low Voltage equipment in accordance with applicable German regulations (Elektrofachkraft)
- You have several years of relevant work experience, ideally within Data Center operations.
- This role requires you to be a national of an EU member state.

- You have several years of working within a data center.
- You have an associates or Bachelor’s degree in applicable engineering field or mechanical or electrical trades.
- Certified electrician as per German regulations

Key job responsibilities
1. Follow SOP and execute test cases prepared for testing software builds on Amazon Devices
2. Raise defects for all failures observed
3. Perform daily quality checks as per established guidelines and report deviations accurately.
4. Responsible for security and maintenance of the company assets, accessories and devices allocated to perform your daily operations.
5. Use software tools for validation, analysis, and data capture on a daily basis.
6. Be comfortable with capturing results, communicating, and escalating failures and providing status reports.A day in the life

- Bachelor's degree
- Knowledge of QA methodology and tools

- Good communication skills

In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of regional work area is required.
All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitationYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members
A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of relevant experience in data center operations, IT support, or a similar technical field
- 1+ years of troubleshooting skills and ability to resolve undefined technical problems
- Willingness to participate in a primary responder rotation and support 24/7 data center operations

- An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
- Experience working in a Data Center environment
- Understanding of network design, protocols, troubleshooting, and in-depth hardware knowledge (e.g., PCIe)
- Experience managing work and priorities through a ticketing system.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. All physical requirements are expected with reasonable accommodation:- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in a noisy environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
- Travel will be required as part of this role.A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

- Experience working in a Data Center environment
- Understanding of network design, protocols and troubleshooting
- Understanding of storage devices
- Experience managing work and priorities through a ticketing system
- An Associates degree or 2+ years of professional or military experience in an IT related field