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Apple Systems Quality Engineer United States, California, Cupertino
Bachelor’s Degree in an Engineering field (examples: Computer Science, Computer Engineering, Electrical Engineering) and/or 4+ years of equivalent experience. Experience being accountable for quality in a technical area. Experience performing...
Subject Matter Expert for all things related to visual color and texture comparison and assessment. 5+ years of experience in developing quality plans or experience with color appearance, gloss, texture...
At least 5 years of professional experience as a Software Quality Engineer. Experience with video streaming technology (ex. AVC, HEVC, live streaming encoders). Working closely with the development team and...
Bachelor’s degree in environmental, civil, or chemical engineering, or other closely related technical degree. Professional air quality project experience, including permitting, modeling, monitoring, and reporting (preferably in consulting). Demonstrated commitment...
3+ years of experience in manufacturing and Quality Control. Travel internationally to supplier sites - 30%. BS in Engineering: Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Industrial Technology, Manufacturing systems engineering,...
Overall responsibility for managing and maintaining the document control systems for all incoming and outgoing documents in support of the project. Reviewing documents for accuracy and completeness. Ensuring that contract...
3+ years experience supporting new product launches from a mechanical, product quality or product development perspective. Bachelors degree in an engineering discipline such as mechanical or industrial engineering. Project management...
Bachelor’s Degree in an Engineering field (examples: Computer Science, Computer Engineering, Electrical Engineering) and/or 4+ years of equivalent experience. Experience being accountable for quality in a technical area. Experience performing...
Are you an experienced quality control professional looking to take your career to the next level? Expoint has the job for you!
As a Quality Control Supervisor with Expoint, you will be responsible for ensuring the highest levels of quality assurance among our technical offerings. You will work closely with our engineers to develop, document, and implement quality control standards. Additionally, you will be responsible for training our staff on quality assurance protocols and supervise their adherence to those protocols.
At the core of this role, you will be responsible for investigating and resolving customer complaints regarding technical offerings of all kinds. You will become the customer’s advocate and partner with them to find efficient solutions to application, hardware, and networking issues. As an experienced quality control specialist, you will be tasked with documenting, communicating, and improving quality control techniques.
Your responsibilities also include leading root cause analysis activities to identify the source of customer complaints, developing strategies to prevent similar issues in the future, and running post-resolution customer surveys. Additionally, you will keep the team, management, and stakeholders apprised of the customer’s complaint, trending technical issues, and resolutions.
You will also take part in audits, respond to audits, and initiate corrective actions when necessary. If you have experience leading and developing test plans, the aptitude to understand complex hardware and software applications, and an innate ability to quickly grasp solutions for customer issues, this is the job for you!