JPMorgan Lead Banking Operations Control Manager 

United Kingdom, Scotland 

178477587

Job Description

This role will be supporting the

As a Banking Operations Control Manager at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. You'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities

Based out of Edinburgh your day-to-day responsibilities will include:

• Leading the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies.
• Collaborating and build relationships with the Daily Banking, Banking Operations and Servicing business stakeholders to identify potential risks associated with new and existing products, and develop strategies to mitigate these risks.
• Audit, Risk and Compliance engagement and management of associated exams.
• Management of Issue portfolio.
• Conducting comprehensive risk assessments for product development and change initiatives, ensuring that all potential risks are identified, evaluated, and addressed.
• Monitoring and evaluate the effectiveness of existing controls and recommend improvements as necessary.
• Providing training and guidance to staff on control processes and risk management practices and foster proactive risk management culture across ICB.
• Contributing to the Compliance and Operational Risk Evaluation (CORE) program by focusing on four key pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting.
• Partnering effectively with control colleagues across the firm, business, operations management, legal, compliance, risk, audit and technology control functions to further establish and maintain business relationship loops.
• Supporting consistent and rigorous operational risk practices and control programs (incl. control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations).
• Reviewing, analyzing and managing programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment.
• Contributing to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

• Experience in Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
• Strong acumen for risk identification and assessment, and development of effective control mechanisms that mitigate these risks.
• Excellent written and verbal communication skills with an ability to influence business leaders at all levels of seniority in a meaningful and actionable manner
• Experience in partnering with business and other stakeholders to manage remediation of operational risk related issues.
• Experience process mapping
• Effective time management and prioritization skills.
• Detail-oriented with a high level of accuracy and integrity.
• Comfortable working in an agile and evolving environment
• Passion to grow as part of a team
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred Qualifications, Capabilities and Skills

• Experience using any of the following a plus: JIRA, Confluence, Alteryx or CORE
• Knowledge of Retail banking products, processes, regulations and risk.
• Relevant Bachelor’s degree preferred but not required
• Experience leading small teams or coaching junior team members