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Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Work closely...
Participate in and successfully complete structured classroom workshops specific to core CCNA preparation administered by a Meraki instructor. Work through lab assignments via Packet Tracer, NetAcad labs, and Meraki troubleshooting...
Provide Tier 3 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web. Ability to escalate the case at the right time. Perform review...
Become the focal technical support contact and handle high priority issues for a limited number of customers who hold Advanced Service contracts on specific Juniper products. Take ownership of high...
Deployment, configuration, and management of all network infrastructure on our datacenter campus. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network. Schedule and...
Maintenance, troubleshooting, and repair functions of network infrastructure on our datacenter campus in adherence to SLAs. Work with partner teams and vendors to manage day-to-day operations and reliability of the...
Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Work closely...
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