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Apple

DevOps Engineer - Contact Technologies

India, Hyderabad
Details
Key Qualifications
  • Expertise in configuration management (such as Ansible, Salt) for deploying, configuring, and managing servers and systems
  • Have a passion for automation by creating tools using Python, Java or Bash
  • Experience deploying and managing CI/CD pipelines.
  • Experience managing applications on any leading cloud platforms eg. AWS
  • Working knowledge of databases and SQL
  • Strong expertise in troubleshooting complex production issues
  • Expert understanding of Unix/Linux based operating system
  • Excellent problem solving, critical thinking and communication skills
  • Should be able to understand complex architectures and be comfortable working with multiple teams
  • Should be highly proactive with a keen focus on improving uptime availability of our critical services
  • Comfortable working in a fast paced environment while continuously evaluating emerging technologies
  • The position requires solid knowledge of secure coding practices and experience with the open source technologies
  • Monitor production, staging, test and development environments for a myriad of applications in an agile and dynamic organisation.
  • Experience in Contact Center application design/deployments will be preferred
Description
In this role, you will use your expertise in DevOps to ensure that changes to production do not cause incidents that impact our business. You will use your understanding of security best practices to develop standards across the organization to ensure our properties are safe from attackers. You will use data and analysis of log files to determine areas to improve. You will define objectives and key results and use metrics to measure your impact. You will work with and influence multiple teams, including development, production support, business teams, and other technical and non-technical teams within Apple. Your goal is to ensure an efficient, reliable process from development to production to allow our business teams to continue to provide the greatest customer experience.
Additional Requirements
  • - Excellent verbal and documentation skills (Ability to communicate with more non-technical business users)
  • - Good analytical skills and ability to research and present findings
  • - Strong collaboration skills
  • - Pro-active and able to work independently
  • - Attention to detail
  • Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women and protected veterans. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.