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17,039 jobs found
29.05.2025
NIC
NICE Technical Account Manager United States, Georgia, Atlanta
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Work with partners, customers, and NICE sales to understand business’ needs regarding interaction analytics with the contact center. Develop and maintain appropriate “Product Requirements Backlogs” detailing the business and technical...
Manage complex calendars using Google Calendar including vetting, prioritizing, and providing recommendations. Help ensure leaders are properly prepared and on time for all meetings. Assist with the scheduling of multiple...
Regular or Temporary:English (Required)1st shift (United States of America)Please review the following :ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be...
Perform analysis and configure solutions using tools specific to the project or the area. Participate in the troubleshooting, analysis, maintenance, and support of highly complex solutions in adherence to company...
Lead and cultivate a team of Sales Representatives supporting our key markets. Monitor, evaluate, and develop the performance and quota attainment of individuals on your teams. Mentor and enable your...
Exemplify subject matter expertise in two or more technical areas. Exemplify expertise and maintain currency in telecommunications, contact center, and related technologies. 10 years in a Technical/Service role in software,...
Understand the full solution NICE & 3rdparty integrations for designated accounts. Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide...
Are you a tech professional looking to take your career to the next level? As a Business Relationship Manager at Expoint, you have the opportunity to make a lasting impact on the tech industry. Located in the vibrant technology sector of Silicon Valley, this role is an ideal way to gain valuable insights and build meaningful connections with the latest trends in the industry.
As the focused liaison between Expoint and its clients, you'll coordinate meetings and handle customer service while demonstrating an understanding of their technical needs and objectives. Engaging with both customers and internal staff, you'll be required to have a strong work ethic and excellent customer service skills.
Your day-to-day work will include developing relationships with clients and stakeholders, gaining feedback and insights from customers, maintaining customer contracts/agreements, and representing the company at major trade shows and conferences.
In addition to customer service, you'll be responsible for developing marketing strategies that align with customer needs, setting customer satisfaction goals, and ensuring that customer issue resolution and follow-up is tracked accordingly. Strong organizational, communication and problem solving skills are a must.
If you’re passionate about the tech industry and motivated to build customer relationships, this is an ideal role for you to make your mark. So don’t wait! Apply now and become a Business Relationship Manager at Expoint!