Quality Engineer jobs in United States, Iowa, West Des Moines

In this role, you will:

• Support, review,and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research

• Research credit and account information.

• Review account equity to determine loss projections

• Monitor portfolio for policy compliance and adherence to risk ratings

• Assist in the training of entry level staff

• Participate in conducting issue specific training

• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue

• Lead by example, handle core assignments effectively while taking on additional responsibilities

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders

• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

• 4+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to perform quality assurance reviews
• Ability to identify and evaluate trends
• Ability to influence and educate employees on effective collection techniques
• Knowledge and understanding of collections operations: compliance and governance oversight
• Ability to identify root-cause issues/improvement opportunities, and designapproaches/programs/productsto improve overall quality assurance
• Experience working with the following systems: Artiva and LeaseConnect
• Highly organized and detail-oriented, with the proven ability to handle multiple tasks simultaneously, and prioritize effectively
• Strong attention to detail and accuracy skills
• Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including management

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office

Posting Location:

• 801 Walnut St, Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact.

• Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow Strategic Portfolio Management (SPM) product.

• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines.

• Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.

• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.

• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments.

• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.

• Code ServiceNow solutions within an Agile Framework.

• Further your career with paid certification paths to make your mark at one of the largest ServiceNow instances in the industry.

• Lead large scale planning of strategies.

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors.

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives.

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals.

• Lead projects, teams, or serve as a peer mentor.

Required Qualifications

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations (This is not a ServiceNow Administration position.)

Desired Qualifications

• 1+ years of ServiceNow Strategic Portfolio Management (SPM) implementation and development experience

• 2+ years of RESTful or SOAP web services

• Strong verbal, written, and interpersonal communication skills

• One or more of the following ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer

• Jira and Jira Align experience

• Agile experience

Locations:

• Must be able to work onsite a minimum of 3 days per week at 800 S Jordan Creek Pkwy, West Des Moines, Iowa 50266

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Perform a variety of quality control activities for moderately complex to complex commercial loans for life of loan servicing
• Accurately evaluate the systems of record to ensure compliance with all bank policies, procedures and regulatory requirements
• Evaluate risks, develop strategies to mitigate documentation risk and identify procedural modifications
• Serve as an escalation point in the resolution of client issues
• Conduct quality reviews and monitor key performance metrics as related to efficiencies and effective processes
• Identify activities of the team to ensure conformity with established procedures
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Escalate key errors identified during review process and ensure resolution of same, reviewing procedures, processes, documentation, to ensure compliance with internal company requirements or government regulations
• Review and score work
• Design and conduct training for as needed
• Provide feedback to Processing
• Interact with staff and business partners to promote teamwork and departmental effectiveness

Required Qualification:

• 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Understanding of FEMA Guidelines, NFIP, FDPA Requirements and Flood regulations, and/or Property and Casualty experience

• Experience working in CCM (Credit Bridge Collateral Management)

• Experience identifying efficiency opportunities and gaps in teamprocesses/procedures,including acting as a key participant in procedure writing strongly desired

• Strong ability to be an agent for change, including experience in the development of recommendations for changes and/or risk mitigation opportunities to reduce or eliminate policy exceptions

• Experience facilitating and leading meetings across multiple business lines

• Experience in the creation and/or facilitation of training, in support of new or changing process/procedure

• Experience in report analysis and compilation

• Experience and oversight in managing complex pipelines

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Strong analytical skills with high attention to detail and accuracy

• Excellent verbal, written, and interpersonal communication skills

• Effective organizational, multi-tasking, and prioritizing skills

• Ability to work in a fast-paced deadline driven environment

• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office

• Willingness to work on-site at stated location on the job opening

• This position is not eligible for Visa sponsorship

Posting Location:

• 801 Walnut St, Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow Strategic Portfolio Management (SPM) product
• Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area
• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools
• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices
• Code ServiceNow solutions within an Agile Framework
• Further your career with paid certification paths to make your mark at one of the largest ServiceNow instances in the industry
• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations
• 1+ years of experience with ServiceNow Strategic Portfolio Management (SPM) module

Desired Qualifications:

• 2+ years of RESTful or SOAP web services
• Strong verbal, written, and interpersonal communication skills
• One or more of the following ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer
• Jira and Jira Align experience
• Agile experience
• A Bachelor’s degree and/or Master’s degree in Computer Science or related engineering field

Job Expectations:

• This position offers a hybrid work schedule

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in complex initiatives on selected domains
• Assure quality, security and compliance for supported systems and applications
• Serve as a technical resource in finding software solutions
• Review and evaluate user needs and determine requirements
• Provide technical support, advice, and consultation with the issues relating to supported applications
• Create test data and conduct interfaces and unit tests
• Design, code, test, debug and document programs using Agile development practices
• Understand and participate to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives
• Conduct research and resolve problems in relation to processes and recommend solutions and process improvements
• Assist other individuals in advanced software development
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of experience with programing language languages such as Java and C#, APIs, etc.
• 2+ years of design, develop, and deploy LLM-powered applications and services.
• 1+ year of experience with NLP techniques such as tokenization, embeddings, transformers, and attention mechanisms.

Desired Qualifications:

• Strong understanding of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers).
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Experience with data preprocessing, feature engineering, and model evaluation.
• Experience with deploying machine learning models in production environments and integrating ML into applications.
• Knowledge of MLOps practices and tools.
• Knowledge of Rule Engine Technology
• Experience with data preprocessing, feature engineering, and model evaluation.

Job Expectations:

• AI Development: Design, develop, and implement advanced AI algorithms and models to solve complex business problems.
• Machine Learning Expertise: Apply machine learning techniques, including supervised and unsupervised learning, deep learning, and reinforcement learning, to create innovative solutions.
• Data Analysis: Perform data preprocessing, feature engineering, and exploratory data analysis to prepare datasets for AI model training.
• Collaboration: Work closely with data scientists, product managers, and other engineers to integrate AI solutions into existing systems and products.
• Performance Optimization: Optimize AI models for performance, scalability, and efficiency in production environments.
• Project Management: Participate in project planning, estimation, and execution, ensuring timely delivery of AI features and enhancements.
• Code Quality: Write clean, maintainable, and efficient code following best practices and coding standards.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead moderately complex initiatives and deliverables within technical domain environments

• Contribute to large scale planning of strategies

• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments

• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures

• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements

• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals

• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Required Qualifications:

• 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of experience with programing language languages such as Java and C#, APIs, etc.

• 2+ years of design, develop, and deploy LLM-powered applications and services.

• 1+ year of experience with NLP techniques such as tokenization, embeddings, transformers, and attention mechanisms.

Desired Qualifications:

• Strong understanding of machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers).

• Experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).

• Experience with data preprocessing, feature engineering, and model evaluation.

• Experience with deploying machine learning models in production environments and integrating ML into applications.

• Knowledge of ML Ops practices and tools.

• Knowledge of Rule Engine Technology

Job Expectations:

• AI Development: Design, develop, and implement AI algorithms and models to solve complex business problems.

• Machine Learning Knowledge: Apply machine learning techniques, including deep learning, and reinforcement learning, to create innovative solutions.

• Data Analysis: Perform data preprocessing, feature engineering, and exploratory data analysis to prepare datasets for AI model training.

• Performance Optimization: Optimize AI models for performance, scalability, and efficiency in production environments.

• Project Management: Participate in project planning, estimation, and execution, ensuring timely delivery of AI features and enhancements.

• Code Quality: Write clean, maintainable, and efficient code following best practices and coding standards.

• This position is not eligible for Visa sponsorship

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Provide support and scoring guidance quality assurance staff by answering questions on regulations or compliance, procedures, policies and First Call Resolution
• Escalate key maintenance errors identified during scoring process and ensure resolution of same, reviewing programs, processes, documentation, to ensure compliance with internal company requirements or government regulations
• Review systems to ensure company standards are met, exceptions are notated, and issues escalated as necessary
• Assist in development and design of product specific databases
• Review and score work
• Prepare calibration score and facilitate calibrations across the team to ensure consistency of quality scores delivered to clients
• Monitor quality assurance programs and processes to identify gaps and risk assessment
• Design and conduct training for as needed
• Provide coaching to staff and track performance expectations and results
• Make final scoring decisions on disputes which impact quality results
• Interact with staff and business partners to promote team work and departmental effectiveness

Required Qualifications, US:

• 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Quality assurance testing experience
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to identify and report risk identified following established guidelines
• Ability to handle confidential material in a professional manner
• Ability to exercise independent judgment and creative problem-solving techniques
• Strong organizational, multi-tasking, and prioritizing skills
• Strong analytical skills with high attention to detail
• Proven ability to work independently within a fast-paced environment
• Microsoft Office experience with Basic to Intermediate MS Excel skills

Job Expectations:

• Schedule is Monday through Friday 8:00 AM and 5:00 PM. Hours may vary based on business needs.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.