Key Accounts Manager jobs at Yotpo in Canada, Toronto
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Canada
Toronto
11 jobs found
08.03.2025
Y
Yotpo Account Manager Mid Market Canada, Ontario, Toronto
Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels. Serve as a trusted...
Manage the full commercial relationship with Yotpo’s top clients, acting as the primary point of contact and trusted advisor. Develop and execute account strategies to meet and exceed revenue goals...
Showcase your deep understanding of retail, ecommerce, the Shopify ecosystem, and D2C while consulting with marketing and operational leaders to help them optimize for acquisition, retention, and LTV. Serve as...
Lead and grow a team of Enterprise Customer Success Managers, overseeing hiring, onboarding, development, and overall success of the team. Hire and coach high-performing Customer Success Managers (CSMs) in alignment...
Serve as the main point of contact for customers from deployment to launch to ensure a successful implementation process for Yotpo’s products. Ensure all customers complete the required technical setup...
Coach, mentor, and develop a team of Customer Success Managers. Seek out learning opportunities for your CSMs’ knowledge of the Yotpo platform and business. Act as the point of escalation...
Responsible for guiding customers through one or more of Yotpo’s products setup, training, and initial program launch. Consistently onboarding complex accounts with exemplary customer experience, efficiency, and proactivity. Demonstrates strong...
Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels. Serve as a trusted...
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