Partner Relations Manager Industry jobs at Unity in Japan

• Leading end-to-end planning and execution of co-development projects, from early-stage customer engagements through to delivery, in close collaboration with business development, engineering, and production teams
• Managing day-to-day project operations, including scheduling, task tracking, risk mitigation, and cross-functional coordination with both internal and external stakeholders
• Supporting customer game productions by aligning with technical art and engineering leads on resource planning, staffing, and milestone tracking
• Driving continuous improvement by documenting production outcomes, reporting project health, and identifying opportunities to optimize workflows and enhance Unity Engine capabilities
• Providing strategic input on regional trends and customer needs in Japan and APAC, contributing to internal planning and long-term business alignment

• Proven experience in project or program management within the gaming or related technology (or entertainment) industries, with a strong track record of leading complex, multi-stakeholder projects
• Exceptional leadership and team management skills, with experience in guiding diverse, global teams
• A solid understanding of game development workflows, or the ability to work closely with developers and technical stakeholders to translate customer needs into actionable plans
• Fluent in Japanese and business fluency in either English or Korean with excellent communication and interpersonal skills, the ability to present complex information clearly to executive staff and key stakeholders
• Familiarity with industry standard project management tools and methodologies, with a continuous improvement mindset

• Experience in strategic planning or customer-facing proposal work is a plus

• International relocation support is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Leading and mentoring a team to provide technical support and consultations to our strategic partners, including platform owners and key software developers.
• Collaborating with internal Unity teams, key developers, and clients on technical solutions.
• Cultivating and maintaining strong business relationships with VIP customers in the gaming and entertainment industry.
• Designing and producing customized technical consulting and support service products for strategic partners.

• Proven strong leadership and people management skills, with the ability to develop career paths for team members.
• Comprehensive understanding of all aspects of the software development lifecycle.
• Deep knowledge of global video game and entertainment business trends and history. Familiarity with international business protocols and culture gaps, especially between Japan, US, and EU.
• Strong communication and excellent presentation skills.Ability to work effectively as part of a diverse team.Professional proficiency in English and Japanese.
• B2B consulting experience in relevant industries (gaming/entertainment, software development, etc.)
• Reporting directly to the VP of the organization to drive business direction and work with staff on service issues.Collaborating with Unity's engine R&D team and clients to establish platform engine release management procedures.

• Work experience with multi-region game developers or publishers.
• Experience in game or software development in a leadership role.
• Management or director experience in small to mid-sized organizations.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Strategic business development in the game development community, developers and publishers in Japan
• Supporting the managerial aspects of the growing DSE staff within our team
• Coordination and communication support when our DSEs need to work in liaison with the other groups at Unity
• Coordination and communication with our supported customers as necessary
• Proactively maintain excellent relations between the team and other departments within Unity

• Proven track record of leading high-performance teams and business development skill and experience
• Candidates must have native Japanese and a high level of proficiency in English, with outstanding social and communication skills
• A highly-proactive and empathic sensibility and actively willing to listen to others
• Willingness to travel both domestically and internationally

• Knowledge of SaaS Customer Success lifecycles and actions
• Previous employment in the games industry, including games services or other related industries
• Software engineering background (preferably in game development)

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Leading end-to-end planning and execution of co-development projects, from early-stage customer engagements through to delivery, in close collaboration with business development, engineering, and production teams
• Managing day-to-day project operations, including scheduling, task tracking, risk mitigation, and cross-functional coordination with both internal and external stakeholders
• Supporting customer game productions by aligning with technical art and engineering leads on resource planning, staffing, and milestone tracking
• Driving continuous improvement by documenting production outcomes, reporting project health, and identifying opportunities to optimize workflows and enhance Unity Engine capabilities
• Providing strategic input on regional trends and customer needs in Japan and APAC, contributing to internal planning and long-term business alignment

• Proven experience in project or program management within the gaming or related technology industries, with a strong track record of leading complex, multi-stakeholder projects
• Exceptional leadership and team management skills, with experience in guiding diverse, global teams
• A solid understanding of game development workflows, or the ability to work closely with developers and technical stakeholders to translate customer needs into actionable plans
• Native in Japanese and business fluency in either English or Korean with excellent communication and interpersonal skills, the ability to present complex information clearly to executive staff and key stakeholders
• Familiarity with project management tools and methodologies, with a continuous improvement mindset

• Experience in strategic planning or customer-facing proposal work is a plus

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Identify, source, and recruit new ISV partners for Unity Industry across target verticals.
• Build the business case and commercial models for ISV collaboration, including joint go-to-market strategies and shared success metrics.
• Lead commercial negotiation and contracting, aligning on clear "gives and gets" with each ISV partner.
• Work closely with Unity cross-functional teams to validate technical integrations and solution fit.
• Maintain deep awareness of ISV and industry trends, identifying new market opportunities that align with Unity Industry’s strategic priorities.

• Proven track record in business development, strategic partnerships and channel/ISV recruitment within enterprise software, SaaS, or industry platforms.
• Strong understanding of the B2B software ecosystem, including cloud, AR/VR, realtime 3D, digital twins, and industrial automation markets.
• Demonstrated ability to structure, negotiate, and close complex partnership agreements.
• Background in enterprise solution sales, systems integration, or AR/VR technology landscape is a plus.
• Business Level proficiency and above in Japanese and English

• Excellent executive presence and communication skills; proven ability to engage with C-suite and senior leadership.
• Highly motivated self-starter; comfortable driving high-impact initiatives with limited oversight.

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

You'll need a deep understanding of your customer's long-term strategic goals, helping to surface issues, and feeding data back directly to our product teams. You'll manage customer emergencies with a calm focus.

You'll strive for constant improvement both with your customers and within Unity. You'll set the bar high, ensuring we are always on point and on time.'

• Define and execute a strategic customer success plans for a selection of Unity’s highest-profile gaming customers
• Serve as the main point of contact for assigned accounts, managing the end-to-end customer journey, developing and maintaining strong, long-lasting relationships with key stakeholders
• Proactively lead and drive internal account teams to ensure a cohesive and effective customer experience
• Escalate urgent customer issues and independently push to solutions by enlisting resources both inside and outside of the technical support team
• Own the Voice of Customer by actively monitoring and managing customer feedback and sentiments, and ensuring the resolution of emerging issues in real-time

• A passion and an understanding of customer success in an area of real time 3D, games, or technology
• Experience in Customer Success/Developer Relations/Technical Project Management/Producing/Account Management in software production, games industry, or other intersecting industries
• Top-notch social & communication skills, and a highly-proactive personality
• Able to travel both domestically and internationally
• Fluent Japanese and English-speaker

• Programming experience in both compiled and interpreted languages

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Develop and implement a comprehensive strategy for Unity’s Asset Manager sales growth across the APAC region.
• Partner with sales, finance, legal, compliance, and other internal stakeholders to ensure distribution licenses are accurately priced and aligned with Unity’s objectives.
• Lead sales in customer-facing meetings to uncover use cases where Unity Asset Manager creates competitive advantage or operational efficiencies for Customers
• Act as a trusted advisor to GTM teams, providing feedback from the market to help shape Unity’s offering and roadmap and increase Customer value.
• Navigate complex deal structures and enterprise contracting processes to drive successful outcomes for Unity and our Customers.

• Senior-level experience in Product sales/pre-sales, with a proven track record in the software / SaaS / cloud infrastructure industry.
• Expertise in complex deal structures, enterprise contracting, and negotiation in dynamic, multi-stakeholder environments.
• Strong communication skills in English and Japanese to collaborate across internal departments, including sales, finance, legal, and compliance and external customers.
• Strategic mindset with a history of developing and executing successful Go-to-Market Strategy.
• Familiarity with digital asset management software, PLM/PDM and cloud-based enterprise collaboration software is highly preferred.

• This role offers the opportunity to work at the intersection of cutting-edge technology and business innovation, playing a key role in driving revenue growth and ensuring Unity’s licensing practices are best in class. If you’re passionate about complex deal-making and helping shape a company’s go-to-market strategy, we’d love to hear from you!

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.