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24.06.2024
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Uber User Experience UX Researcher United States, West Virginia
Design and conduct foundational and evaluative qualitative studies, including field observations and interviews, remote and in-person usability studies and other methods as needed for existing and future products. Develop and...
Conduct user research and analyze data to understand the needs and behaviors of account managers. Design and create wireframes, mockups, and high-fidelity prototypes for new tools and features. Develop and...
Help identify operational gaps and improve or pioneer processes to drive efficiency across support operations. Develop in-depth understanding of customer experience by incorporating quantitative and qualitative insights. Develop executive-level communications...
Deliver stellar operations outcomes according to agreed service level agreements: ensuring our support sites achieve the best customer outcomes for the most complex and difficult support issues our businesses encounter...
Design, implement, and maintain support processes and policies and identify areas of continuous improvement. Manage all escalated continuous process improvement requests for your respective support queue, corresponding and liaising with...
Lead an engineering team to deliver product features to customers with measurable impact. Drive the right technical decisions for the team with a clear view on tradeoffs. Enable productivity and...
Drive strategic projects: Lead and drive key strategic projects across India SA CommOps, ensuring alignment with broader business goals. Business reviews and communications: Take proactive, end-to-end ownership of business reviews,...
Design and conduct foundational and evaluative qualitative studies, including field observations and interviews, remote and in-person usability studies and other methods as needed for existing and future products. Develop and...
Discover your dream career in the high tech industry with Expoint. Our platform offers a wide range of User Experience Ux Researcher jobs opportunities, giving you access to the best companies in the field, like Uber. With our easy-to-use search engine, you can quickly find the right job for you and connect with top companies. No more endless scrolling through countless job boards, with Expoint you can focus on finding your perfect match. Sign up today and follow your dreams in the high tech industry with Expoint.