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Customer Services Support Specialist jobs at Siemens in Slovakia, Bratislava
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Company (1)
Job type
Job categories
Job title (1)
Slovakia
Bratislava
1 jobs found
15.04.2025
S
Siemens Customer Services Support Specialist Slovakia, Region of Bratislava, Bratislava
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Description:
Your role:
- Keeping records and updating data in the internal system
- Generating and managing KPI reports
- Recording, monitoring, and ensuring compliance with SLA parameters
- Ordering parts for service interventions (internal client)
- Receiving incoming requests from customers and managing the client portal teamplay Fleet
- Providing information and communicating further solutions to clients
- Processing service intervention requests and creating and managing service tickets
Your expertise:
- Completed secondary education
- Experience with SAP is an advantage
- Experience with MS Office, especially Excel – advanced level
- English language – at least intermediate level (B2)
- Positive and optimistic attitude
- Excellent communication skills
- Ability to handle stressful situations
Basic wage component (gross) and other rewards:starting frombrutto /month + VAR*
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.
We offer
- Variable and Christmas bonus
- Hybrid type of work – combination of telework and work from office
- Flexible Working Hours
- Bridge days – free extra paid leave 6 days per year
- 3 sick days per year (no doctor’s permit needed)
- In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
- Additional pension plan
- 300 EUR for regeneration of work force via cafeteria system
- Wellbeing program – Psychological, Legal and Financial Councelling
- Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
- Retention program (work anniversary, life anniversary, employee loans)
- Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
- Adjustable standing desk as a standard
- Participation on world famous IT conferences like Microsoft IGNITE for best employees
- Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
Expand
These jobs might be a good fit
Share
Description:
Your role:
- Keeping records and updating data in the internal system
- Generating and managing KPI reports
- Recording, monitoring, and ensuring compliance with SLA parameters
- Ordering parts for service interventions (internal client)
- Receiving incoming requests from customers and managing the client portal teamplay Fleet
- Providing information and communicating further solutions to clients
- Processing service intervention requests and creating and managing service tickets
Your expertise:
- Completed secondary education
- Experience with SAP is an advantage
- Experience with MS Office, especially Excel – advanced level
- English language – at least intermediate level (B2)
- Positive and optimistic attitude
- Excellent communication skills
- Ability to handle stressful situations
Basic wage component (gross) and other rewards:starting frombrutto /month + VAR*
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.
We offer
- Variable and Christmas bonus
- Hybrid type of work – combination of telework and work from office
- Flexible Working Hours
- Bridge days – free extra paid leave 6 days per year
- 3 sick days per year (no doctor’s permit needed)
- In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
- Additional pension plan
- 300 EUR for regeneration of work force via cafeteria system
- Wellbeing program – Psychological, Legal and Financial Councelling
- Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
- Retention program (work anniversary, life anniversary, employee loans)
- Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
- Adjustable standing desk as a standard
- Participation on world famous IT conferences like Microsoft IGNITE for best employees
- Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
Expand
These jobs might be a good fit
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Customer Services Support Specialist opportunities at Siemens in Slovakia, Bratislava. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.