Head Customer Services & Delivery Cs jobs at Sap in Mexico, Mexico City
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Mexico
Mexico City
19 jobs found
19.11.2024
SAP
SAP Digital Customer Engagement Manager Mexico, Mexico City
Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services. Initiates digital service kick off for customers. Contributes to onboarding/transitioning customers to ECS. Supports in de-escalations of...
Responsible for triggering new package requests, patches, and customizations through GPO‘s & cloud policies,. Document solutions & providing workarounds,. Knowledge transfer to other teams,as well ashandling escalations to the vendor,...
Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc. Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial). Experience supporting Large and...
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support into the S-CSM/E-CSM role, a criticalcustomer facing function within...
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function...
Guide the customer facing role and/or customer through their plan by providing expert advice and guidance. Be skilled in and deliver CES internal & external services. Create and drive appropriate...
COMPANY DESCRIPTIONPurpose and Objectives:Key Tasks: Key touchpoint with internal finance groups: Controllers, Project Controllers, Sales Operations, Commercial Business Partners and Education colleagues to ensure compliance, data clarity, contract, and revenue...
Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services. Initiates digital service kick off for customers. Contributes to onboarding/transitioning customers to ECS. Supports in de-escalations of...
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