Executive Business Assistant & Customer Officer jobs at Sap in India, Bengaluru

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What We Offer:

• Strategic Impact & Innovation: Take the lead in shaping how SAP delivers business transformation - from designing strategy to executing initiatives that define best-in-class delivery.
• Global Collaboration: Partner with cross-functional teams around the world, including regional BTS and EA leaders, to deliver customer-centric solutions with lasting impact.
• Career Acceleration: Grow your influence and expertise within SAP’s global network, with opportunities to specialize, lead, and evolve your career in a dynamic, forward-looking environment.

1. Define and Scale Global BTS Services

• Refine transformation frameworks aligned with SAP’s Suite and AI First strategy
• Partner with regions to transform strategies into scalable, customer-centric solutions
• Create value-driven proof points and promote consistency in service delivery

2. Drive Strategic Integration across SAP

• Act as a key connector between BT&A, EAs, and regional BTS teams
• Ensure that BTS services reflect industry best practices and drive tangible customer value
• Facilitate knowledge sharing and foster a culture of innovation across the global team

3. Build and Lead the Future of BTS

• Help scale a global structure, rooted in collaboration, agility, and customer success
• Support regional teams on high-impact engagements and light-house projects
• Mentor and empower colleagues to deliver exceptional transformation outcomes

4. Respond with Agility to What Matters Most

• Lead the charge on urgent management and board requests, ensuring swift, customer centric and strategic resolutions
• Coordinate global resources to meet business-critical needs with precision and impact

We’re looking for a strategic thinker and transformation leader with:

• 7+ years of experience in large-scale business transformation projects - ideally across industries. Experience integrating AI and emerging technologies into transformation strategies.
• Deep knowledge of and hands-on experience with SAP portfolio, especially with a strong track record of delivering measurable business outcomes.
• Strong program and change management skills, with the ability to design and lead scalable, value-driven transformation approaches.
• Proven ability to build business cases and value frameworks, aligning transformation initiatives with customer success and strategic goals.
• Global leadership experience, including working across cultures and regions to foster alignment, collaboration, and execution.
• Hands-on involvement in large-scale programs, strategic service initiatives, and innovation adoption, with a customer-centric mindset.
• Strong cross-functional and global collaboration and stakeholder engagement skills.
• Fluent English Language skills, German Language skills is a plus.

Job Segment:ERP, Cloud, Consulting, Database, Change Management, Technology, Management

YOUR FUTURE RESPONSIBILITIES

Your responsibilities will include:

• Build and execute a demand plan for SAP Business Data Cloud in your geography that encompasses and orchestrates all demand activities required to grow sales and consumption momentum across the organization.
• Contribute to account strategy development and support new sales engagements for SAP Business Data Cloud by demonstrating solution-specific expertise, thought leadership, and competitive differentiation.
• Discover and align customer needs and vision early in the sales cycle and provide solution recommendations. Engage customers through impactful storytelling, value selling, and consistent messaging.
• Drive post-sales adoption and consumption of SAP Business Data Cloud by Continuing to sell the vision and impact of the solutions for successful deployments and customer value realization.
• Demonstrate the benefits of transitioning from on-prem legacy solutions to the Cloud to our customers and assist in designing deployment architectures.

YOUR PROFILE

• Bachelor’s degree or equivalent and 5+ years of professional work experience in Enterprise IT and the Enterprise SaaS/PaaS market.

• Experience in designing and executing demand generation and business development initiatives for incremental sales & accelerated consumption.

• Recognized domain expertise for SAP Data & Analytics Portfolio, esp. SAP Analytics Cloud, SAP Datasphere, SAP HANA Cloud, SAP BW/4 HANA.

• Solid understanding of Cloud in a B2B environment, including IaaS, PaaS and SaaS models.

• Experience with other SAP Line of Business solution, ERP, S/4HANA and SAP Basis technologies is a plus.

• Experience in managing customer engagements across different roles.

• Outstanding communication and presentation skills.

• Willingness to travel and a commitment to continuous learning.

• An independent and goal-oriented working style.

• Exceptional communication and presentation skills in English, both encompassing written and spoken skills , are a must.

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EXPECTATIONS AND TASKS:

• Achievement of agreed (incremental) revenue & pipeline targets
• Forecast and regular status updates on pipeline
• Management of all opportunities and bids in Supply Chain Management
• Account planning, deal acceleration, closing plan
• Pro-active collaboration w/ local Industry Sales teams
• Negotiating of complex contract constellations
• Pro-active contacts, interaction and collaboration with different business areas from our customers (development, planning, manufacturing, sales & distribution and aftersales / services)
• Foster value-based solution approach in cooperation with respective industry- and product specialists
• Develop and drive local go-to-market plans
• Work on demand management activities with regional and local marketing & business development
• Build, enable and manage the local partner landscape
• Best practice sharing on a regional as well as market unit level

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

Required skills:

• Bachelor or Master´s degree or higher in business, management, information systems, or Supply Chain Management or Logistics Management or similar
• Strong sales attitude (from building pipe to close the deal)
• Good understanding (at least) of the fundamental processes in supply chain and logistics
• Very confident manner in dealing with people on all company levels – especially with decision makers
• Strong networking skills with customers and their buying centers (COO, CSCO, etc)
• Excellent communication and presentation skills on executive level
• Excellent organizational, business strategy planning and program management skills
• Fluency in Swedish and English

WORK EXPERIENCE:

• Strong Background and track record in either Account Management, Industry sales or Solution sales
• Minimum 3 - 5 years’ experience in similar sales roles
• Developing and executing business plans and programs

• Cross-industry experience in Industry processes (e.g. discrete or process manufacturing, consumer packaged goods, utilities, etc.) is very favorable

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We win with inclusion

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Job Segment:Logistics, Cloud, Supply Chain Manager, ERP, Supply Chain, Operations, Technology

The EA will have the ability to work independently on projects and must be able to handle a wide variety of activities and confidential matters with discretion.

Key areas of focus:

• Provide full executive support for the Philippines Managing Director (MD) office and ensure that the MD is well prepared for all sessions, optimizing and leveraging the broader team to drive objectives determined by the MD. This role may potentially be assigned to support other executive leaders outside of the Philippines.
• Support events/projects as assigned including orchestrating Executive visits Philippines, All Hands, Townhalls, and other internal or external events.
• Provide a bridge for smooth communication between the Philippines Managing Director’s office and internal stakeholders in Market Units, Regional and Global.
• Demonstrate ability to prioritize and handle multiple assignments while maintaining a commitment to deadlines and understanding mid-term and long-term goals.
• Managing diary/calendar and e-mails for the MD, potentially also including calls and voicemails.
• Monitoring actions and manage reminders
• Managing internal and potentially external correspondence
• Arranging meetings including facilitating ordering of food and refreshments, and co-ordination of Team Meetings and larger external events.
• Co-ordination of travel arrangements, including organizational preparation and follow up like booking of travel expenses
• Booking meeting rooms / venues for the team.
• Managing Workflows and monitoring items like vacation requests, purchase orders, internal orders, distribution lists, Inventory etc.
• Perform and monitor purchase activities (e.g. office material, business cards, 3rd Party purchasing), including master data creation and administration, creation of shopping carts, reporting and tracking on purchase orders Updating materials including PowerPoint and excel spreadsheets for meetings and presentations
• Preparation and follow up of meetings including taking meeting minutes.
• Manage shared drives and communities
• Admin support for new starters into the team to include ordering of equipment and monitoring induction.
• Central contact and all other ad-hoc support as needed by Manager and his/her team.
• Resolving issues with some complexity with limited guidance
• Developing collaborative work relationships within own team and cross-functional, including representation of team towards senior management
• Supporting internal projects, including decision taking within clearly defined framework of departmental guidelines and practices
• Supporting knowledge sharing within the team and prepares decision taking
• Community Building & Best Practice Sharing between different offices
• Proactive and able to identify and solve problems
• Managing controlling and reporting activities on behalf of manager, e.g. creation, staffing and reporting on internal orders, reporting on cost centers and profit centers, creation and maintenance of C-Users
• Monitoring budget

What are we Looking for:

• 3 to 5 years of experience as secretary or executive assistant or comparable experience.
• Ability to understand business priorities, proactively anticipate needs, and drive improvements to build capacity for the leadership team.
• Possesses a high level of integrity in handling confidential information in a responsible and discrete manner.
• Trustworthy and reliable individual who is highly responsible and accountable for meeting commitments and deadlines
• Anticipate problems and forward-thinking solutions to ensure the smooth running of the Office.
• Flexibility and agility to learn, work across different time zones, and be open to new ways of working.
• Strong organizational skills that reflect an ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships.
• Responsible, team-player, problem solver, detail-oriented with the ability to also be effective independently.
• Technology savvy, proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Basic understanding of share point and document management to easily organize key resources for access.
• Innovative approach to drive efficiency and optimization in day to day running of Philippines Managing Director’s office
• Displays professionalism in dealing with senior executives internally and externally, with customers and partners, is critical to managing customer & partner-facing courtesy communication and logistics

Working Arrangement:

• Required onsite, Monday to Friday
• Location: Taguig City

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Cloud, ERP, Sharepoint, Executive Assistant, Administrative Assistant, Technology, Administrative

What you`ll do

As a Senior CI/CD Developer, you will define and implement pipelines for Insight Apps and Data Products. You will have the opportunity to influence the design of automation of a unified data lake and analytics platform at SAP. Other Lines of Business will reach out to you for guidance and best practices on how to adopt the CI/CD concept to deliver Data Products and Insight Apps at scale. You will create productive and model pipelines, explore new concepts and advise Lines of Business to execute accordingly. You will develop in sprints with an agile mind-set focusing on efficiency through small iterations while not jeopardizing overall quality.

The Role:

You will work on all aspects of automation within the lifecycle of a Data Product and Insight App with different stages including development, integration, test, and delivery

You will stay updated with emerging trends and technologies to keep the development strategy aligned with the state of the art in the market for CI/CD and DevOps.

What you bring

• Degree in Computer Science, Business informatics or related field.
• 4+ years of experience in a CI/CD, DevOps, or SW developer role
• Experience in one pipeline orchestrator like Jenkins, GitHub Actions or Azure DevOps (preferred)
• Experience with Python, Selenium web automation, shell scripting, Docker and GitHub
• Ability to communicate requirements in a complex pipeline environment towards different technology providers and their various technology stacks (Datalake, Data Warehouse and Data Visualization tool)
• Knowledge about different levels of test automation like unit tests, integration tests, end-to-end tests and how to integrate the test execution and result analysis into a pipeline
• Experience with SAP Analytics Cloud and SAP Datasphere or similar analytics/data warehousing environments preferred.
• Experience with Databricks, Spark, and/or Datalake file stores preferred.
• Expert technical background to effectively innovate with engineering teams.
• Knowledge of SAP Business Applications (S/4HANA, HCM, ISBN, CX) beneficial

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Job Segment:Developer, ERP, Cloud, Testing, Data Management, Technology, Data

What You’ll Do:

• Support the CX team in configuring and customizing SAP Cloud solutions to meet client needs.
• Collaborate with senior consultants to analyze customer requirements and design tailored solutions.
• Assist in testing, troubleshooting, and refining cloud implementations.
• Participate in client meetings and contribute to the preparation of solution documentation and presentations.
• Work closely with cross-functional teams to ensure project milestones are met.

Here are some of the key fields and expected activities in this vital role:

• Contribute to the development of strategic projects within the Customer Experience area.
• Contribute to the configuration and fine-tuning of customer-specific features, ensuring alignment with business goals.
• Assist in analyzing customer feedback and usage data to suggest improvements that enhance system performance and user experience.
• Help the team identify and address potential improvements in processes and workflows to ensure efficient project delivery and customer satisfaction.

What You Bring:

• Actively enrolled university student (f/m/d) in Computer Science, Information Systems, Engineering, or a related field.
• Basic understanding of cloud technologies and interest in SAP solutions.
• Willingness and ability to quickly learn and master new technologies.
• Creativity and attention to detail, with the ability to contribute to innovative solutions.
• Strategic thinking and strong communication skills to explain complex ideas clearly.
• Ability to collaborate, build strong internal relationships, and work in a team environment.
• Good organizational, time management, and multitasking skills.
• Passion for customer success and enthusiasm for problem-solving.
• Proficient communication and presentation skills in English (both written and verbal).
• Soft skills: Enthusiastic, open-minded, results-oriented, communicative, self-driven, and reliable, with a commitment to delivering high-quality work.

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