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SAP SAP BASIS - Business Services Principal Consultant France, Ile-de-France 869058080
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Your key responsibilities include:
- Leading strategic client engagements and acting as the primary point of contact for high-priority issues.
- Building and maintaining trusted client relationships through a deep understanding of their business challenges and goals.
- Driving innovation by offering expert guidance on SAP technologies and solutions.
- Overseeing the delivery of complex SAP cloud solutions, ensuring excellence in execution and client satisfaction.
- Collaborating with cross-functional teams to design, implement, and optimize service delivery processes.
As our ideal candidate, you bring:
- A minimum of 6+ years of experience in client-facing roles, with demonstrated expertise in strategic account management and service delivery.
- A proactive, results-oriented personality complemented by strong interpersonal skills
- Advanced knowledge in IT/cloud services , with specific expertise in SAP Basis, ITIL frameworks, and ticketing systems.
- Proven skills in escalation management , stakeholder engagement, and contract management.
- Proven client leadership and decision-making abilities to manage complex projects and high-pressure scenarios.
- Outstanding communication skills in English (German is a plus).
- A Bachelor’s degree or higher in a technical or business-related field (preferably in Computer Science, Engineering, or IT Management).
You will stand out if you also demonstrate:
- Experience in leading international and multicultural teams.
- ITIL certification
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our
Please note that any violation of these guidelines may result in disqualification from the hiring process.
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