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Collaborate with the cross-functional teams to create clear and concise documentation for our products, in the form of release notes, online help, and setup and user guides. Assist in the...
Analyze and resolve customer incidents using knowledge databases and debugging skills. Report errors and suggest possible resolutions to development support teams. Provide consultation to customers on procedural issues and queries....
Bachelor’s or associate degree completed or in course, preferably in technology or business related areas;. Fluency in English;. Intermediary Spanish;. Technical Support and/or customer facing experience;. Flexibility to work during...
You will analyze and resolve known issues and report new errors to the developers. You will do it by means of Knowledge Base Articles (KBAs), solved customer cases, documentation, or...
Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters. Root Cause Analysis of reported issues. Create knowledge documentation, perform knowledge sharing, moderate forums, etc....
Deliver an outstanding support service to our global customers. Provide support through remote connection, troubleshooting, debugging, researches on our knowledge base, system parameters checks and tests in non-production environments. Get...
Deliver a support service by performing a root cause analysis, troubleshooting and resolving support incidents reported by global customers. Report bugs to Development Support department. Create and share technical knowledge...
Collaborate with the cross-functional teams to create clear and concise documentation for our products, in the form of release notes, online help, and setup and user guides. Assist in the...
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Technical Writer opportunities at Sap in Brazil, Itaituba. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.