Account Executive – Contact Centre Specialist Public Sector jobs at Salesforce in Australia, Sydney

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Job Details

Responsibilities:

• Drive a robust business cadence and analytical infrastructure to manage the health and momentum of the business and drive business growth

• Work cross‐functionally with extended teams such as Finance, Marketing, Recruiting, and more to run smooth operations of the business and execute on transformational projects

• Partner with senior leadership to deliver action-oriented, qualitative and quantitative insights that will drive growth and improve sales performance

• Triage leadership requests and projects to maximise effectiveness of sales strategy resources

• Develop a strong internal global network that will help influence local best practices and drive meaningful results

Desired experience/ skills:

• Experience in planning, consulting, finance or businessintelligence/analytics

• Ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible messages, communications, and presentations

• Self-motivated with a highly collaborative style and strong influence skills

• Clear desire to learn and develop

• A hunger to succeed in a fast paced, innovative environment

• Flexibility and ability to adjust on the fly to new demands

• Great knowledge of the Microsoft Office Suite, Google Suite, Excel

• Experience in a fast-paced growth company or with subscription software business models is a plus

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Posting Statement

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We’re looking for a dynamic and outcomes-drivenMuleSoft Account Executiveto drive sales revenue by building lasting relationships with key government stakeholders and organisations across the public sector. In this highly strategic role, you will champion MuleSoft’s industry-leading integration platform to enable digital transformation and innovation in government entities.

This is a quota-carrying role where you will act as the “CEO” of your territory, owning all aspects of the go-to-market strategy and leading the sales cycle in collaboration with cross-functional teams. You will address the unique challenges faced by government organisations, positioning MuleSoft’s solutions to drive API-led connectivity, data integration, and streamlined processes for public sector success.

This is not your typical software sales role. As a MuleSoft Account Executive, you will have a direct influence on how government agencies achieve their transformation goals. By understanding sector-specific challenges such as regulatory requirements, procurement cycles, and budget constraints, you’ll play a key role in advancing the digital capabilities of public sector organisations.

• Strategic Account Planning:Develop and execute comprehensive territory and account plans for public sector, aligning MuleSoft’s integration solutions with government initiatives and long-term objectives.

• Sales Leadership:Own and manage the end-to-end sales cycle from lead qualification to negotiation and closing. Meet and exceed sales targets by delivering value-driven solutions.

• Customer Engagement:Build and nurture trusted, long-term relationships with key stakeholders in the government sector, including executives, program managers, and technical leaders. Position yourself as a trusted advisor for digital transformation.

• Cross-functional Collaboration:Lead and coordinate cross-functional teams, including Business Development Representatives, Solution Engineers, Marketing, and Customer Success professionals, to ensure seamless customer engagement and solution delivery.

• Solution Selling:Identify and address critical challenges for public sector organisations, presenting innovative MuleSoft solutions that demonstrate measurable ROI and improve operational efficiency.

• Government Expertise:Stay informed on the unique challenges, regulatory frameworks, and procurement cycles specific to public sector.

• CRM Excellence:

• Proven Sales Success:Demonstrated experience in enterprise software sales, ideally in public sector or regulated industries. A strong track record of meeting and exceeding sales targets in complex sales environments.

• Government/Public Sector Expertise:Knowledge of government operations, policies, and procurement processes is highly desirable.

• Consultative Selling:Ability to engage with stakeholders at all levels, articulate ROI and value propositions, and lead solution-based conversations.

• Strategic Thinker:Experience in developing and executing detailed account strategies for long-term success, coupled with the ability to achieve short-term wins.

• Collaborative Leader:Skilled at coordinating cross-functional teams to deliver optimal customer outcomes.

• Adaptability & EQ:Strong interpersonal skills, resilience, and a growth mindset to thrive in a dynamic and fast-paced sales environment.

• Technology Savvy:Passion for digital transformation and familiarity with MuleSoft’s API-led integration platform is a plus.

• Industry-Leading Benefits:Health, life, and income insurance, wellness allowances, paid volunteer days, and flexible leave policies.

• Professional Growth:Access to world-class training, collaborative planning, and impactful projects in the public sector.

• Commitment to Giving Back:Participate in our Pledge 1% program and make a difference in your community through volunteering and philanthropy.

• Inclusive Culture:

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Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

SYour Impact

• You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.
• Handling strategic accounts and relationships across the team
• Drive Pipeline development through a combination of cold calling, email campaigns and market sectorknowledge/intelligencetogether with the Business Development Manager.
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
• Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
• Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
• Daily update of the system with accurate customer and pipeline data.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Strengthen client relationships through regular engagement and face-to-face meetings

Basic Requirements

• Excellent interpersonal, communication and people skills
• Shown track achievement against targets and metrics
• Credibility internally and with customers
• Validated sales forecasting abilities and revenue achievement
• Successful history of net new business and existing business upsell
• Consistent overachievement of quota and revenue goals
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

, and are on Fortune’s

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Posting Statement

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What you will be doing day to day:

• Commit to ongoing learning and development
• Contribute to a diverse and engaged team
• Work with partners across a breadth of government and public service sectors
• Qualifying leads, contacts and accounts to understand use case and opportunity
• Maintain active engagement with new and existing leads through creative follow-up
• Partner closely with Public Sector Account Executives to move qualified pipeline through the sales cycle
• Building a point of view on how to help qualify customers needs
• Speaking to value and return on investment vs. technical functionality
• Establishing credibility and trust with internal and external stakeholders
• Demonstrating adaptability and flexibility as part of an ever-growing sales organisation
• Achieve monthly quota related to opportunities generated

What is in it for you?

• Salary Package: $75k+, Super and Bonus
• Health and well-being benefits including corporate health cover+ Wellness reimbursements
• Fertility preservation, IVF, Adoption support + Parental Leave Scheme
• Employee Stock Purchase Plan
• Paid Volunteer Days
• Foundational skill building with the Public Sector alongside sales and business training
• Investment in your professional and personal development for career progression
• Ongoing opportunities for growth and formal training, including an education allowance
• Hands-on expertise with leading Salesforce SaaS products to expand your technical prowess

What we look for:

• A culture add to our dynamic, innovative team
• Engaging, clear communicators
• Growth mindset and willingness to learn
• A strong desire for high performance and self motivation
• A mentality of getting it done and putting in the work
• Ability to think on your feet and find solutions in-flight
• Experience prospecting and cold calling (highly regarded)
• Consistent achievement of target or critical metrics
• Interest in current affairs and Government impact

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

SYour Impact

• You will own the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales whilst growing existing accounts.
• Handling strategic accounts and relationships across the team
• Drive Pipeline development through a combination of cold calling, email campaigns and market sectorknowledge/intelligencetogether with the Business Development Manager.
• Build and maintain a sales pipeline to ensure over-achievement within the designated market sector(s).
• Engage with prospect organisations to position salesforce solutions through strategic value-based selling, case definition, return on investment analysis, references and analyst data.
• Own the end-to-end sales process through engagement of appropriate resources such as Core Sales teams, Sales Engineers, Professional Services, Executives, Partners etc.
• Daily update of the system with accurate customer and pipeline data.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Strengthen client relationships through regular engagement and face-to-face meetings

Basic Requirements

• Excellent interpersonal, communication and people skills
• Shown track achievement against targets and metrics
• Credibility internally and with customers
• Validated sales forecasting abilities and revenue achievement
• Successful history of net new business and existing business upsell
• Consistent overachievement of quota and revenue goals
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

, and are on Fortune’s

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

We offer formal and informal training for all people coming into this role, and this will be entirely focused around your strengths and goals. We encourage 360 degree feedback, so you have the opportunity to take your own initiative and blaze your own trail.You will use your new business development skills to develop opportunities, through both warm leads and whitespace prospecting.

• Partnering with internal teams to drive additional value and share expertise
• Account tiering, POV mapping & industry mapping
• Using multiple channels to reach out to sales opportunities and uncover net new logo opportunities
• Managing and overcoming objections
• Researching & understanding customer personas and industries
• Managing a large volume of accounts and prioritising appropriately
• Balance competing priorities and timelines

Who you are

• You will be an established AE who is excited about a career at Salesforce. Ideally you will have worked with complex sales solutions, but this isn’t essential as long as you’ve been in an end-to-end quota carrying role
• Embody a growth mindset. You’re thinking ahead and have a plan for yourself.
• You're able to craft a point of view, hold an opinion, and build credibility as a 'Trusted Adviser" within your customers
• Self awareness is very important, and you must understand your ‘why’. You’re naturally curious and will be excited about the chance to absorb all Salesforce has to offer
• We don’t need you to have used Salesforce before, but it would have an advantage. A genuine passion for technology, disruption and innovation is also ideal.

, and are on Fortune’s
list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;

• Health, Life, Trauma and Income Insurance
• Monthly Wellness Allowance
• Flexible Time off & leave policies
• Parental benefits
• Perks and discounts

for more information"

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Posting Statement

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Location: Sydney NSW only​

Role Description
The Signature Success, ECS Account Executive is responsible for growing and managing subsets within the Enterprise and Commercial Parent accounts.

Duties & Responsibilities:

• Achieve and exceed targets for Signature Success plans across bookings, attach, upgrades, and conversions.

• Territory/Vertical identificationand research to formalize a go-to-market strategy and create qualified target accounts.

• Create and maintain a sales pipelineto ensure over-achievement within the designated market sector(s).

• Organize and manage industry eventsand user groups to generate market interest.

• Use your solution selling expertiseto respond optimally to customer needs and identify business potential in order to to create a strategic, long-term partnership with your customers.

• Manage the sales cycle from business champion to C Level.

• Manage and close complex sales cycles and demonstrate ownership of all aspects of territory management.

• Build relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.

• Evangelize Signature Success internally and externally. Act as subject matter expert for Success Cloud products.

• Collaborate effectively with other parts of the organization, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.

• Travel up to 20%

Qualifications:

• Experience in Sales, Marketing, or Services (consulting sales, technical sales, or support sales) required.

• Proven experience in quota-carrying software or technology sales and account management experience.

• CRM or Marketing automation application experience: Salesforce or ExactTarget product experience a plus

• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

• Excellentrelationship-buildingskills with a proven track record of growing and nurturing relationships

• Strong written and verbal communication skills. English proficiency required

• Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas.

What's in it for you:

• Constant learning and knowledge sharing with some of the best complex-selling professionals in the industry.

• Environment for anentrepreneurial-mindedpersonwith a lot of energy, ideas, and courage to run their business.

• Freedom to designthe own go-to-market strategy.

• Responsible for the entire sales cycle, from acquisition through to signing deals.

• Planning and implementationof marketing events.

• Support from a professional team(marketing, sales program, solution engineering, success value services)

• Chance to work in a dynamic, fun, and challenging environment where we will ensure you reach your full potential.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement