Talent Acquisition Coordinator Business jobs at Monday in United States, New York

• Manage, coach, and support a team of technical specialists while fostering a collaborative, high-performing environment.
• Act as the primary point of contact for internal client-facing teams, resolving tickets, escalations, and system-related issues (e.g., Salesforce).
• Initiate and manage technical and process improvement projects, ensuring timely delivery and measurable impact.
• Create, refine, and document policies and procedures to improve efficiency and prevent recurring issues.
• Partner with Business Operations, Billing, Finance, IT, and R&D to align support with organizational goals.
• Oversee business support systems, troubleshoot complex issues, and ensure reliability and performance.
• Stay ahead of industry trends, contribute to the technology roadmap, and recommend innovative solutions.
• Quickly connect internal requesters to the right resources and maintain a comprehensive knowledge base.

• 5+ years of experience in technical support or related roles, including 2+ years in team leadership.
• Strong knowledge of business support systems and processes (e.g., Salesforce) with proficiency in CRM/ticketing tools.
• Demonstrated success in project management and process improvement.
• Excellent leadership, communication, and interpersonal skills with proven ability to coach and develop teams.
• Strong problem-solving and analytical abilities; able to thrive in fast-paced, dynamic environments.
• Experience in SaaS environments and Salesforce administration preferred.

What You’ll Get:

At , we believe in creating a workplace that fosters innovation, collaboration, and personal growth. We are passionate about helping our customers succeed, and our platform is built to make work more transparent, productive, and engaging. Join us on our journey to revolutionise the future of work!

• Competitive salary with bonus structure & equity model
• Professional development opportunities.
• Collaborative and inclusive company culture.
• Access to wellness programs and team-building activities.
• Be part of a well-funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program
• Medical, dental, and vision insurance
• Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit
• Amazing culture - collaborative, transparent & fun!
• Great Place To Work certified
• Named a Best Place to Work by BuiltIn

Visa sponsorship for this role is currently not available.

• Partner with the Regional Director to execute the talent acquisition strategy for the Business group, ensuring alignment with organizational goals.
• Manage and develop a team of TA Partners and a coordinator, fostering a collaborative and performance-driven environment.
• Collaborate with hiring managers to create effective recruitment and sourcing plans, and run structured interview processes.
• Ensure a best-in-class candidate experience that reflects monday’s values and commitment to excellence.
• Leverage recruitment tools, data, and market insights to improve sourcing, reduce time-to-hire, and maintain quality of hire.
• Partner with the Marketing and People teams to promote our employer brand in target markets across North America.
• Represent monday at targeted events and networking opportunities to engage with top talent.
• Implement DEI best practices throughout the recruitment lifecycle and track progress toward hiring goals.
• Provide regular reporting on hiring activity, pipeline health, and market conditions to stakeholders.

• Experience: 5+ years leading talent acquisition teams for corporate/business functions (CCO, Marketing, G&A) in a fast-paced environment.
• Market Knowledge: Strong understanding of the North American talent markets for corporate and business roles.
• Analytical Skills: Ability to use recruitment data and insights to guide decision-making and improve processes.
• Communication: Excellent verbal and written communication skills, with the ability to build strong relationships across the organization.

Please note this a hybrid role working 3 days/week in our NYC office.

Visa sponsorship for this role is currently not available.

• Build, nurture, and lead our North America SDR and BDR teams, capturing market opportunities across all segments.
• Develop and implement a significant, sustainable growth plan for the teams over the next 3-5 years, in collaboration with regional leadership.
• Achieve and exceed ARR and other set goals, aligned with OKRs and other priorities.
• Build and develop a best-in-class first-line management team, driving performance and maintaining our culture as we scale.
• Lead our expansion upmarket by implementing robust sales methodologies, territory and account planning, and associated training and development.
• Hire market-leading talent whose values align with our company, ramp them up quickly to accelerate time to productivity.
• Drive division-wide understanding and adoption of forecasting processes, achieving improved forecasting accuracy and advanced visibility.
• Develop the team’s core skills with insightful feedback, tailored development plans, and a focus on continuous improvement.
• Inspire a culture of teamwork, transparency, and accountability, leading from the front.
• Take a proactive approach to performance management, with strong cadences, clear expectations, and transparent and timely feedback.
• Be a strong partner to Sales and Marketing Leadership to optimize our top of funnel for both efficiency and effectiveness.

• 5+ years of experience leading high-performing sales development/account management teams, with 2+ years of second-line management experience.
• History of exceeding team quotas in high-growth technology companies.
• Deep understanding of the mechanics of working with organizations, navigating complex account life cycles and enterprise sales cycles.
• Expert knowledge in advising on solution-based sales, ROI analysis, and navigating complex lines of influence between business and horizontal stakeholders (IT, Legal, Procurement).
• Demonstrated ability to engage, hire, and develop top sales talent.
• Strong knowledge of outbound sales methodologies (e.g., Command of the Message, MEDDPICC) and implementing strategies from scratch.
• Proven process and track record of coaching and developing first-line sales management and sales professionals.
• Experience evolving sales mindset and processes, with strong emotional awareness and change management skills.
• Capable of designing and implementing a top-tier outbound sales strategy, including best practices, processes, and tools, in collaboration with sales enablement.
• High level of discipline and a robust operating cadence for performance management and forecasting.
• High-functioning and knowledgeable about market opportunities, with the ability to inspire and lead a team to capture them.
• Strong executive presence and gravitas, capable of representing the SDR and BDR teams internally and externally, including public speaking engagements.
• Leads with transparency, empathy, and accountability, aligning with our core values.

What You’ll Get:

At , we believe in creating a workplace that fosters innovation, collaboration, and personal growth. We are passionate about helping our customers succeed, and our platform is built to make work more transparent, productive, and engaging. Join us on our journey to revolutionise the future of work!

• Competitive salary with bonus structure & equity model
• Professional development opportunities.
• Collaborative and inclusive company culture.
• Access to wellness programs and team-building activities.
• Be part of a well-funded, proven startup with big ambitions, competitive salary, bonus potential, and eligibility to take part in the company equity incentive program
• Medical, dental, and vision insurance
• Parental leave, time off policy, commuter benefit, fitness benefit, and lunch benefit
• Amazing culture - collaborative, transparent & fun!
• Great Place To Work certified
• Named a Best Place to Work by BuiltIn

Visa sponsorship for this role is currently not available.

• Manage end-to-end (E2E) hiring processes. Plan, initiate, and execute the recruitment workflow.
• Conduct screening calls, in depth interviews via phone call, video call, and in-person.
• Partner with hiring managers to identify recruitment needs.
• Serve as a talent advisor to the business, reporting on market trends and candidate experience.
• Design job descriptions and interview questions that reflect each position's requirements.
• Source using diverse channels to attract the best talent.
• Build and maintain an active pool of candidates to meet future hiring targets
• Make our candidate experience a team-wide priority.
• Think outside the box and be creative to always find new channels and sources and optimize our processes.
• Think and act in a data driven approach to identify bottlenecks and constantly improve our recruitment processes.

• 5+ years of recruiting experience for a SaaS organization; ideally focused on GTM.
• Proven track record of success owning the entire recruiting process.
• Experience sourcing and attracting talent.
• Experience managing multiple requisitions and determining priorities.
• Experience collaborating with team members and hiring managers in various locations globally.
• Ability to conduct different types of interviews (structured, behavioral).
• Hands-on experience with various selection processes (phone interviews, culture add, reference check, etc.).
• Familiarity with HR databases, Applicant Tracking Systems (ATS), or Candidate Management Systems (CMS).
• Excellent communication, interpersonal, and time-management skills.
• Strong decision-making skills and a positive attitude.

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
• An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuting
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, Denver, London, Paris, Warsaw, Munich, São Paulo, Sydney, Melbourne, Tokyo and Singapore

Please note this a hybrid role working 3 days/week in our NYC office.

Visa sponsorship for this role is currently not available.

• Customer Health & Retention Analysis: Develop metrics, dashboards, and deep‑dive analyses on NDR, GDR, churn, adoption, and product usage to surface growth opportunities and risk signals.
• Insights & Reporting for the CCO: Lead the weekly/monthly business‑review cadence, delivering timely insights that guide customer strategy, resource allocation, and account‑level plays.
• Predictive Modelling & Forecasting: Build models to predict renewal likelihood, expansion potential, and churn drivers; partner with Data Engineering to productionize solutions in Snowflake and Looker.
• Data Visualization & Storytelling: Design intuitive dashboards and executive‑level presentations that translate complex findings into clear, actionable narratives.
• Cross‑Functional Collaboration: Work closely with Customer Success, Support, Product, Finance, and Revenue Operations to design programs that improve customer outcomes and drive NDR.
• Operational Enablement: Provide ad‑hoc analysis for capacity planning, strategic planning, and executive‑level requests.

• 8+ years in customer analytics, customer success operations, or revenue analytics within a B2B SaaS environment partnering closely with post‑sales teams.
• Demonstrated business modeling skills—able to translate customer and operational data into scenarios, forecasts, and actionable revenue insights.
• Exceptional analytical and storytelling skills—able to distill complex findings into clear, actionable insights for non‑technical audiences.
• Proficient SQL skills—you can write and maintain easily understood queries in Snowflake (or similar warehouses).
• Proven experience designing dimensional data models and building self‑serve dashboards in Looker, Tableau, or comparable BI tools.
• Bachelor’s degree (or equivalent practical experience) in an analytical or quantitative field.

Nice to have:

• Hands‑on expertise creating customer health scores, churn/expansion propensity models, and predictive retention forecasts.
• Familiarity with customer‑centric platforms (e.g., Gainsight) and CRM systems (e.g., Salesforce) as well as key CS metrics (CSAT).
• Prior support of Customer Success or Customer Operations teams.

What monday.com can offer you:

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
• A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available.is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws

• For New York City-based hires only: Compensation Range: $150K -$170K base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

• Assist with collecting and setting up data to prepare and process semi-monthly payroll including expense reimbursements, imputed income, bonuses, deductions and prepare semi-monthly payroll JE.
• Record expense reimbursement into ERP.
• Own employee onboarding into payroll system as well as terminations and ensuring all proper documentation is in place.
• Assist with summarizing employee benefit bills by cost centers.
• Liaise with employees to resolve any open questions or concerns related to payroll.
• Assist with preparation of SOX control files.
• Assist with external audits.

• Must have a minimum of 2-3 years related work experience
• Prior experience with ADP and Global Payroll
• Conversational knowledge of Portuguese a plus
• Prior experience with NetSuite a plus
• Bachelor’s degree in accounting or finance a plus
• Highly detail-oriented, ability to meet deadlines
• Strong organization and analytical skills
• Ability to work in a fast-paced environment
• Working knowledge of MS Office with strong Excel skills

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available.

• Act as a primary point of contact to sales, customer success, and partners.
• Resolve/elevate all internal system-related issues, such as Salesforce.
• Create processes/policies where applicable.
• Document and maintain all processes into the team’s KB.
• Have a great understanding of the organization, and direct requesters to the right resource as fast as possible.
• Challenge every ad-hoc solution, and pursue the relevant teams to implement permanent solutions.
• Adhere to the team’s KPIs, from SLOs to all quality of work measurements.

• B.Sc in Industrial Engineering or a similar field.
• 1- 3 years experience in client-facing roles.
• Business acumen and understanding of the selling process.
• Excellent communication skills in English (written and verbal).
• Fast and independent learner.
• Analytical skills.
• Ability to quickly adapt to a continuously changing environment.
• Effectively work with cross-functional remote and local teams.
• Experience in SaaS environments - Advantage.
• SalesForce knowledge - Advantage.

Please note that this role is on a hybrid model.

Visa sponsorship for this role is currently not available.