Service Operations Program Manager jobs at Kla in Taiwan, Hsinchu
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Company (1)
Job type
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Job title (1)
Taiwan
Hsinchu
5 jobs found
31.07.2024
KLA
KLA Service Director Taiwan, Taiwan Province, Hsinchu
Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization. Handles all facets of customer retention and satisfaction including participating in the resolution...
Identify and develop new business opportunities within the Core Service, Enhancements, and Pro Systems domains. Manage legacy product upgrade opportunities, ensuring successful deal creation, approval, and closure. Collaborate with cross-functional...
Includes softwareinstallation/troubleshooting/upgrade,hardware maintenance (replacement) andretrofit/installation. Repairs of system level problems (which have multiple causes and for which no standard procedures exist) mostly at customer site, including Server room & Cleanroom....
Owns and drives Global Installation strategic programs. Drives program success by ensuring quality of IDeliver plan creation and execution – cycle time, tool qualification specifications and continuous improvement from issues...
Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. Repairs of system level problems (which have multiple causes and for...
Build strong customer relationships, establish technical credibility and penetrate at all levels of the customer’s technical organization. Handles all facets of customer retention and satisfaction including participating in the resolution...
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