Pc Technical Support Representative Chat jobs at Ibm in Egypt, Cairo
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Company (1)
Job type
Job categories
Job title (1)
Egypt
Cairo
23 jobs found
27.03.2025
IBM
IBM Technical Support Professional French Egypt, Cairo, Cairo
Troubleshooting technical issues. Database querying and log parsing and analysis. Managing the tasks and incidents. Respond to tickets in accordance with SLA guidelines. Identifying software solutions. Working for incident assessment,...
Supporting the process of the contractors social insurance. Operations activities. Letters preparation. Maintaining excel tracking files. Maintaining record retention/ archiving. Creating simple reports. Basic English. Computer Microsoft knowledge. Arabic and...
Provide hardware technical support for IBM SSR, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo PC products. Provide technical support service...
Supporting the process of the contractors social insurance. Operations activities. Letters preparation. Maintaining excel tracking files. Maintaining record retention/ archiving. Creating simple reports. Basic English. Computer Microsoft knowledge. Arabic and...
Responding to client queries and providing remote technical hardware support in a timely manner. Maintaining highest client satisfaction and relationships even in severe and pressurized situations. Interacting with client and...
Receive service requests from clients. Create cases in different call management systems depending on products. Verify entitlement (Eligibility of support ). Part Ordering exception handling. Schedule Exception handling ( Assigning...
Demonstrable client-facing, deep technical subject matter expertise within the product portfolio of Integration, with the ability to engage in complex, architectural conversations. Provable excellence with people, communication, and collaboration skills,...
Troubleshooting technical issues. Database querying and log parsing and analysis. Managing the tasks and incidents. Respond to tickets in accordance with SLA guidelines. Identifying software solutions. Working for incident assessment,...
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