Security Support Engineer Емеа jobs at Ibm in Bulgaria, Sofia
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Company (1)
Job type
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Job title (1)
Bulgaria
Sofia
26 jobs found
29.08.2024
IBM
IBM Security Support Engineer ЕМЕА Bulgaria, Sofia
Provide technical remote support and troubleshooting via multiple pathways including tickets, chat and phone. Assist with problem determination / problem source Identification, define and drive action plans. Collaborate with deeper...
Knowledge of OSI Model, Specifically Layers 1-4. Understanding of Packet capturing, DDoS concepts and troubleshooting. Knowledge of Network protocols: OSPF, RSVP/LDP, RSTP, BGP, TCP/IP, RIP, DNS, VLANs. Hand on experience...
Act as a point-of-escalation within the Database Support Engineering team for technical issues during an assigned shift. Help provide solutions when working with customers to identify and remediate issues in...
Act as a point-of-escalation within the Database Support Engineering team for technical issues during an assigned shift. Help provide solutions when working with customers to identify and remediate issues in...
Perform problem analysis, determination, evaluation, recreation, and resolution of client reported problems. Utilize Blockchain, APIc, IOT, APPConnect. Document problem resolution process and procedures. Monitor the IBM Cloud environment to provide...
Perform problem analysis, determination, evaluation, recreation, and resolution of client reported problems. Utilize Blockchain, APIc, IOT, APPConnect. Document problem resolution process and procedures. Monitor the IBM Cloud environment to provide...
Diagnose and troubleshoot issues reported by IBM Cloud customers. Drive effective communication with customers and partners via phone, chat and case regarding technical issues. Document and track customer cases from...
Provide technical remote support and troubleshooting via multiple pathways including tickets, chat and phone. Assist with problem determination / problem source Identification, define and drive action plans. Collaborate with deeper...
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