Acs-support Engineer-rset - Eu Shift jobs at Ibm in Bulgaria, Sofia
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Company (1)
Job type
Job categories
Job title (1)
Bulgaria
Sofia
29 jobs found
04.09.2024
IBM
IBM ACS-Support Engineer-RSET - EU shift Bulgaria, Sofia
5+ years’ experience in Customer Service, Collections/Accounts Receivable. Must have excellent phone and written communications skills. Must be client focused, and have good problem solving & decision-making skills. Must have...
Perform problem analysis, determination, evaluation, recreation, and resolution of client reported problems. Utilize Blockchain, APIc, IOT, APPConnect. Document problem resolution process and procedures. Monitor the IBM Cloud environment to provide...
Proven experience in Openshift (Red Hat technologies), Kubernetes, containters concept, Linux, Networking concepts. Demonstrated track record of success in providing technical support, emphasizing a focus on customer satisfaction. Hands-on experience...
Act as a point-of-escalation within the Database Support Engineering team for technical issues during an assigned shift. Help provide solutions when working with customers to identify and remediate issues in...
Act as a point-of-escalation within the Database Support Engineering team for technical issues during an assigned shift. Help provide solutions when working with customers to identify and remediate issues in...
Perform problem analysis, determination, evaluation, recreation, and resolution of client reported problems. Utilize Blockchain, APIc, IOT, APPConnect. Document problem resolution process and procedures. Monitor the IBM Cloud environment to provide...
Providing world class support by performing problem analysis, evaluation, recreation, and resolution of client reported problems. Utilize Blockchain, APIc, IOT, APPConnect. Problem Determination and troubleshooting. Documenting problem resolution process and...
5+ years’ experience in Customer Service, Collections/Accounts Receivable. Must have excellent phone and written communications skills. Must be client focused, and have good problem solving & decision-making skills. Must have...
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