Sr Cust Exp Specialist Dutch Hybrid jobs at Honeywell
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1,346 jobs found
07.08.2024
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Honeywell Sr Cust Exp Specialist Dutch United States
Records all customer interactions into a CRM. Maintains acceptable call evaluation requirement, KPIs & VOC. Resolves customer issues and provides technical support and client counselling. Handling email, inbound & outbound...
Successful and timely booking and lifecycle handling of all product orders;. Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment;. Responsible for correct input in ERP:...
You will deliver excellent customer service and manage the needs of our customers (internal and external) through our communication channels (phone and email), such as receiving high volume customer enquiries,...
Monitor and handle incoming orders for spare parts and pending backlog. Handle export order requirements and communicate with external warehouse/ISC. Be the customer contact and representative for Customer Support (...
Call taking (external & internal customers) and Email handling (external &internal customer);. Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract...
A broad knowledge of principles and best practices in (customer service). Excellent team and communication skills. An ability to take initiative and work with limited direction. An ability to influence...
Records all customer interactions into a CRM. Maintains acceptable call evaluation requirement, KPIs & VOC. Resolves customer issues and provides technical support and client counselling. Handling email, inbound & outbound...
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