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76 jobs found
23.06.2024
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Honeywell Sr Cx Training Professional United States
Excellent writing and editing skills. Knowledge of eLearning course applications, including Lector, Articulate and more. Experience with Learning Management Systems. Ability to adapt to evolving products and technology. Experience as...
Develop and lead the overall Customer Experience training strategy and initiatives across the organization. Collaborate with cross-functional teams to identify training needs and gaps in customer experience knowledge and skills....
Develop and lead the overall Customer Experience training strategy and initiatives across the organization. Collaborate with cross-functional teams to identify training needs and gaps in customer experience knowledge and skills....
• Assisting in the development and implementation of the customer experience training strategy and initiatives across the organization. • Assisting in the design and delivery of comprehensive training programs to...
Own and be responsible for the Revenue and Profit on all software, spot and recurring service business: - Ensuring contract renewals, pricing escalation while minimizing contract erosion - Regular forecasting...
Excellent writing and editing skills. Knowledge of eLearning course applications, including Lector, Articulate and more. Experience with Learning Management Systems. Ability to adapt to evolving products and technology. Experience as...
Are you looking for a challenging and rewarding career opportunity in the tech industry? Then a cx training professional role in Honeywell is perfect for you!
As a cx training professional in Honeywell, you will bring the customer experience to life by providing effective new product and service training for customers. You will act as an expert technical resource and provide customer support solutions with the latest best practices. You will focus on customer solutions based on industry standards, Honeywell technologies, and customer-specific requirements.
The primary responsibility of the cx training professional is to develop and deliver high-quality training materials for customers. You will be the go-to person for training needs within the customer’s organization, and will be the main point of contact for customer support. You will develop a learning culture and create a sense of belonging amongst customers.
You will assess training needs, develop tailored training programs, and deliver training materials in a variety of formats. You will utilize Honeywell’s Learning Platform and develop new content for customer-specific courses. You will maintain and share best practice standards and policies with customers, and will build relationships with key stakeholders. You will also foster customer satisfaction by providing high-quality customer service.
This is a great opportunity for a tech professional to take the next step in their career. If you are dedicated to providing customers with the best experience and products, this will be a great fit for you! By joining Honeywell, you will be part of an amazing team and have the opportunity to work with the most innovative and cutting-edge technologies. Apply today to join the Honeywell cx training professional team!