Honeywell Customer Training Professional 

United States 

339369237

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

• • Assisting in the development and implementation of the customer experience training strategy and initiatives across the organization.
  • Assisting in the design and delivery of comprehensive training programs to enhance the capabilities of employees at all levels.
  • Collaborating with cross-functional teams to identify training needs and gaps in customer experience knowledge and skills.
  • Contributing to the design and delivery of engaging and interactive training materials and resources.
  • Providing guidance and facilitating training professionals and subject matter experts.
  • Assisting in setting the standards for training program design, delivery, and evaluation.
  • Assisting senior guide in shaping the customer experience vision and strategy.
  • Contributing to strategic decision-making and driving alignment with the organization's goals and objectives.
  • Staying updated with industry trends and best practices in customer experience training.
  • Assisting in incorporating innovative training techniques and technologies to enhance the learning experience and drive continuous improvement.
  • Assisting in evaluating the effectiveness of training programs through data analysis and feedback.
  • Contributing to the improvement of training methodologies and approaches to ensure maximum impact and engagement.
  • Collaborating with external vendors and partners to leverage their expertise and resources in delivering high-quality training programs.

• 6years of proven experience in customer experience training or a related field,with a proven track record of assisting in the design and delivery of trainingprograms.
• Strong communication and presentation skills.
• Ability to effectively communicate concepts and ideas to diverse audiences.
• Knowledge of instructional design ethics and adult learning methodologies.
• Experience in developing training materials and resources.
• Experience in collaborating with cross-functional teams and stakeholders.
• Ability to contribute to strategic decision-making and drive alignment withthe customer experience vision.
• Thoughtful mindset with the ability to analyze training needs and evaluatetraining effectiveness.

We Offer:

• The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.
• Group medical insurance plan life.
• Paid annual leave and time off work.
• A culture that fosters inclusion, diversity and innovation.
• Market specific training and on-going personal development.

If this is your dream role, then we'd love to hear from you.

• JOB ID: HRD242564
• Category: Customer Experience
• Location: 3rd Floor, Olaya Tower A,Riyadh,AL RIYADH,11321,Saudi Arabia
• Nonexempt