Lead Customer Experience Specialist German jobs at Honeywell in Romania
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121 jobs found
23.09.2024
H
Honeywell Lead Customer Experience Specialist German Romania
Call taking (external & internal customers) and Email handling (external &internal customer);. Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract...
Successful and timely booking and lifecycle handling of all product orders. Support local office support with all required administration activities. Work within guidelines of Global policies and processes. Customer order...
Successful and timely booking and lifecycle handling of all product orders;. Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment;. Responsible for correct input in ERP:...
Successful and timely booking and lifecycle handling of all product orders;. Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment;. Responsible for correct input in ERP:...
Maintain outmost proficiency in English language while handling customer inquiries. Provide support to all customers requests from EMEA/AP/AMER region. Timely processing of service requests from all the case queues and...
Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re-registrations;. RQB -...
Continuous Improvement Mindset. Teamwork and Collaboration. Organizational and Time Management Skills. Analytical and Problem-Solving Skills. Continuous Improvement Mindset. Monitors and intervenes for timely assignment of tasks in order to ensure...
Call taking (external & internal customers) and Email handling (external &internal customer);. Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract...
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