Customer Portal Analyst jobs at Honeywell in Romania
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Develop and maintain a deep understanding of our customers, their needs, and how our ecommerce/portal platform can meet those needs;. Collaborate with cross-functional teams, including architects, release engineers, and business...
Maintain outmost proficiency in English language while handling customer inquiries. Provide support to all customers requests from EMEA/AP/AMER region. Timely processing of service requests from all the case queues and...
Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re-registrations;. RQB -...
Continuous Improvement Mindset. Teamwork and Collaboration. Organizational and Time Management Skills. Analytical and Problem-Solving Skills. Continuous Improvement Mindset. Monitors and intervenes for timely assignment of tasks in order to ensure...
Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re-registrations;. RQB -...
Records all customer interactions into a CRM. Maintains acceptable call evaluation requirement, KPIs & VOC. Resolves customer issues and provides technical support and client counselling. Handling email, inbound & outbound...
Influence and build the IA Sales Tools strategy and actions plans. Lead end-to-end projects and enhancements, including but not limited to requirement gathering, scoping, management, UAT and change management. Lead...
Develop and maintain a deep understanding of our customers, their needs, and how our ecommerce/portal platform can meet those needs;. Collaborate with cross-functional teams, including architects, release engineers, and business...
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