Answer to customer inquiries and provide assistance via phone, email, and chat
Resolve customer issues and complaints in a timely and satisfactory manner
Provide product recommendations and information to customers
Collaborate with internal teams to address customer concerns and improve processes
Maintain accurate records of customer interactions and transactions
You Must Have:
Strong communication and interpersonal skills
Excellent problem-solving abilities
Ability to work in a fast-paced and dynamic environment
Customer-centric mindset
Student in final year
We Offer:
Market-specific training and ongoing personal and professional development with support of experienced leaders
Access to modern tools, technologies, and innovative work environments.
Extra-week of holiday, semi-flexible working hours
Benefit portfolio including meal allowance, pension insurance, Benefit Plus Cafeteria program, discounted phone tariff, Multisport card for free or discounted access to sports and leisure facilities, global partnership and discounts and more
Additional Information
JOB ID: req465548
Category: Customer Experience
Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania