Ai Business Systems Analyst jobs at Ebay

As a Senior Product Manager, you will define and lead the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.

What You Will Accomplish:

• Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.

• Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.

• Turn customer and business needs into clear, actionable product direction and requirements.

• Bring data, insights, and industry trends to inform and improve the product experience.

• Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.

• Build alignment and strong partnerships across teams to stay focused on shared goals.

• Keep the customer at the center of every product decision.

What You Will Bring:

• 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.

• Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).

• Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.

• Technical fluency and foresight to collaborate with engineers.

• High ownership mindset with a bias for action and focus on creating customer and business impact.

• Exceptional leadership, communication, and collaboration skills across technical and non-technical teams.

• Experience building 0→1 products and navigating ambiguity with confidence.

• Experience in customer support or self-service domains is a plus but not required.

The base pay range for this position is expected in the range below:

What you will accomplish:

• Translate strategic objectives into actionable plans and a 6-12 month testing agenda, including prioritization of use cases, success metrics, test-and-learn programs, and feedback loops for continuous optimization across content templates and capabilities.

• Partner with the CRM content team to align testing roadmaps with capability prioritization, delivering value at scale for the full CRM program.

• Collaborate with MarTech, Data Science, Recommendations, and Analytics teams to define requirements for a scalable content library (metadata, AI features, recommendations).

• Build strong partnerships and socialize the vision, roadmap, and processes with the broader team to drive consensus, clarity, and seamless execution.

• Continuously monitor and integrate industry standards and innovations to inform and elevate eBay’s roadmap.

What you will bring:

• Proven ability to translate strategic vision into actionable roadmaps, prioritize use cases, and manage test-and-learn programs.

• Expertise blending brand requirements with technical solutions to deliver personalized experiences at scale.

• Demonstrated ability to identify platform and tooling gaps, translating business needs into technical requirements.

• Track record of building collaborative partnerships across Marketing, Product, Technology, Analytics, and Brand Creative to deliver change and alignment.

• Experience leading or influencing cross-disciplinary teams, inspiring technical teams, and driving a culture of customer-centric, agile experimentation.

• 5+ years relevant experience in CRM, personalization, technical marketing, or related digital transformation roles.

The base pay range for this position is expected in the range below:

What you will accomplish:

What you will bring:

The base pay range for this position is expected in the range below:

You will work closely with Software Engineers, Researchers, and Data Engineers across the full AI lifecycle: from early experimentation and prototyping to deploying production-grade AI systems that support millions of users. Your focus will include Multimodal Generative AI system , working with videos, images, and textual data, and contributing to both infrastructure and end-user capabilities.

• Design, build, and optimize systems that use multimodal data and Generative AI architectures in scalable, reliable, and cost-effective ways.

• Lead development of AI led user experiences, including those using videos, live-streams, images, audio and textual data.

• Help advance eBay’s internal platform for GenAI applications, contributing reusable components, and APIs.

• Monitor and optimize AI systems in production for performance, quality, and responsible AI use.

• Stay current with the latest advances in AI/ML and apply a critical lens when integrating new models or tools into the product stack.

• Drive iteration on design, implementation, and evaluation processes based on experimentation and team feedback.

• 8+ years in software or machine learning engineering roles.

• 4+ years of focused experience developing and deploying AI-centric systems that use visual or multimodal data.

• 2+ years building generative-AI systems, including systems that incorporate VLMs, diffusion models, or other multimodal models.

• Proven success in taking AI-powered products from prototype to production, with an emphasis on maintainability, performance, and user impact.

• Strong programming skills in Java or similar JVM languages, with working proficiency in Python and ML frameworks (e.g., PyTorch, TensorRT).

• Hands-on experience with:

  • Docker & Kubernetes

  • Big Data technologies (e.g., Hadoop, Spark)

  • UI/UX considerations in application development

• Bonus qualifications:

  • Working knowledge of Spring Framework

  • Familiarity with streaming data systems (e.g., Kafka, Flink, Beam, Storm)

  • Familiarity with vector stores (PgVector, FAISS, Pinecone)

  • Experience with C++ and CUDA for performance-critical components

• Strategic thinker with a strong technical foundation and a bias for action.

• Excellent communicator who can bridge the gap between research, engineering, and product.

• Deep curiosity and hands-on experimentation with the evolving VLM/LLM ecosystem.

• Strong commitment to building responsible, ethical, and impactful AI systems.

• A collaborative, self-driven mindset and genuine excitement to push the boundaries of what’s possible with AI at eBay.

The base pay range for this position is expected in the range below:

As a Senior Product Manager, you will define and own the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.

What you will accomplish:

• Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.

• Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.

• Turn customer and business needs into clear, actionable product direction and requirements.

• Bring data, insights, and industry trends to inform and improve the product experience.

• Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.

• Build alignment and strong partnerships across teams to stay focused on shared goals.

• Keep the customer at the center of every product decision.

What You Will Bring:

• 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.

• Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).

• Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.

• Technical fluency and foresight to collaborate with engineers.

• High ownership mindset with a bias for action and focus on creating customer and business impact.

• Experience building 0→1 products and navigating ambiguity with confidence.

• Experience in customer support or self-service domains is a plus but not required.

The base pay range for this position is expected in the range below:

Are you excited to:

• Develop and maintain sanctions systems, understanding their operations and alignment with the sanctions risk appetite.

• Drive sanctions screening re-calibration.

• Define and drive sanctions screening requirements in collaboration with the product management team.

• Assist the business in identifying and understanding Sanctions risk exposures.

• Analyze business data to identify trends and assess potential Sanctions risks.

• Review escalations from ongoing screening processes for Sanctions nexus.

Qualifications:

• 2+ years of compliance experience in fin-tech, start-ups, technology, or emerging financial services, 5+ Sanctions program experience.

• Material experience with sanctions screening tool requirements, testing, calibration, and documentation.

• Knowledge and experience with OFAC and non-US Sanctions laws, regulations, and compliance requirements (including reporting and record retention).

• Strong organizational skills with project management experience.

• Ability to thrive in a fast-paced, dynamic, and time-critical environment.

• Strong interpersonal, analytical, and problem-solving skills.

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The base pay range for this position is expected in the range below:

Job Summary

The AML Governance, Sr. Analyst, will play a key role in supporting eBay’s robust governance and oversight framework for the Anti-Money Laundering (AML) Compliance Program. This position centers on supporting core governance functions such as:

• Exam management: Coordinating regulatory examinations and internal audit requests to ensure alignment with internal policies and external regulations.
• Issue management: Generating reports and providing status updates on both internal and external issues affecting the AML program.
• Policy management: Assisting with periodic refresh cycles for AML and Sanctions policies to maintain ongoing regulatory compliance.
• Training: Supporting the delivery of AML compliance training

Required Qualifications

• Bachelor’s degree in law, Business Administration, Finance, or a related field.
• Professional experience in compliance, AML, risk management, or financial crime prevention, preferably within a regulated financial services or payments environment.
• Familiarity with AML governance, training protocols, and regulatory obligations (e.g., BSA, FinCEN).
• Strong organizational skills with proven experience managing multiple projects and deliverables.
• Excellent communication skills.

Preferred Qualifications

• Minimum 3 years experience employed in an AML Compliance department.
• AML certification (e.g., CAMS, CFE) or equivalent credential.
• Understanding of data analytics for compliance risk monitoring.
• Prior experience with enterprise compliance frameworks and online learning platforms.

The base pay range for this position is expected in the range below: