Senior Employee Relations Representative Emea jobs at Boston Scientific in Italy, Milan

France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; Spain-Madrid; United Kingdom-Hemel Hempstead

In this hands-on, collaborative role, you’ll design, build, and operate cloud-based data platforms and MLOps pipelines. You’ll work with data engineers, AI teams, architects, and product managers to create secure, scalable, and reusable services that allow analytics and AI teams to move fast without compromising governance or compliance. From ingestion and orchestration to monitoring, model deployment, and retraining, your work will make data and AI truly operational across EMEA.

What you will do

• Build and manage cloud data platforms, including data lakes, warehouses, streaming systems, and orchestration layers.
• Design and maintain MLOps pipelines covering the full lifecycle: experimentation, training, deployment, monitoring, and retraining.
• Embed security, observability, and compliance (e.g., GDPR) into every layer.
• Collaborate globally to deliver reusable infrastructure, templates, and standards.
• Coach teams on best practices, enabling them to leverage platforms and accelerate AI delivery.

Who we are looking for

• 5–8+ years in data, platform, or MLOps engineering, with a degree in Computer Science, Engineering, or related field.
• Hands-on experience with cloud platforms (AWS, Snowflake; Azure a plus), Python, SQL, and distributed frameworks (Spark/EMR).
• Expertise in infrastructure-as-code (Terraform), CI/CD pipelines, and containerized/orchestrated environments (Docker/Kubernetes).
• Proven experience building and operating MLOps pipelines (SageMaker, MLflow, Kubeflow, or Vertex AI).
• Strong communicator, able to collaborate across technical and non-technical teams.

Start with a conversation with a recruiter, followed by an interview with the hiring manager and a technical interview.

France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; Spain-Madrid; United Kingdom-Hemel Hempstead

In this hands-on, collaborative role, you’ll design, build, and operate cloud-based data platforms and MLOps pipelines. You’ll work with data engineers, AI teams, architects, and product managers to create secure, scalable, and reusable services that allow analytics and AI teams to move fast without compromising governance or compliance. From ingestion and orchestration to monitoring, model deployment, and retraining, your work will make data and AI truly operational across EMEA.

What you will do

• Build and manage cloud data platforms, including data lakes, warehouses, streaming systems, and orchestration layers.
• Design and maintain MLOps pipelines covering the full lifecycle: experimentation, training, deployment, monitoring, and retraining.
• Embed security, observability, and compliance (e.g., GDPR) into every layer.
• Collaborate globally to deliver reusable infrastructure, templates, and standards.
• Coach teams on best practices, enabling them to leverage platforms and accelerate AI delivery.

Who we are looking for

• 5–8+ years in data, platform, or MLOps engineering, with a degree in Computer Science, Engineering, or related field.
• Hands-on experience with cloud platforms (AWS, Snowflake; Azure a plus), Python, SQL, and distributed frameworks (Spark/EMR).
• Expertise in infrastructure-as-code (Terraform), CI/CD pipelines, and containerized/orchestrated environments (Docker/Kubernetes).
• Proven experience building and operating MLOps pipelines (SageMaker, MLflow, Kubeflow, or Vertex AI).
• Strong communicator, able to collaborate across technical and non-technical teams.

Start with a conversation with a recruiter, followed by an interview with the hiring manager and a technical interview.

France-Île-de-France; Germany-Düsseldorf; Netherlands-Kerkrade; Spain-Madrid; United Kingdom-Hemel Hempstead

ADay in the Lifeof the EMEA Data Product Manager & Owner:

You’ll begin your day by reviewing data products performance and reliability signals across your portfolio - usage and adoption trends, data quality scores, pipeline SLAs/SLOs, and customer feedback. You’ll meet with internal customers to connect business outcomes to clear data products objectives, refining priorities to unlock measurable value.

When EMEAspecific regulatory constraints (e.g., GDPR) arise, you’ll partner with Legal, Security, and HR to chart compliant pathways that keep delivery moving.

You will work with data engineering, platform, architecture and governance teams to clarify data contracts, schemas, lineage, and access models, ensuring every increment is productionready and governed by design. You’ll groom the roadmap and backlog, decomposing epics, sharpening acceptance criteria, and balancing new capabilities with technical debt, observability, and cost optimization. You’ll demo recent increments, capture user feedback, and turn it into testable stories that improve usability, trust, and performance. You’ll brief sponsors on value realized and present investment options for the next phases.

On a monthly rhythm, you’ll coordinate with global data and architecture forums to reuse patterns, converge on standards, and ensure EMEA needs are represented in the enterprise roadmap.

As a champion of the data strategy & enablement team, you will drive adoption through excellent product experience - discoverability in the catalog, clear documentation, and dependable service levels that help teams selfserve trustworthy, governed data at scale.

The role:

Reporting to the Data Strategy & Enablement Sr Manager, the EMEA Data Product Manager & Owner is accountable endend for strategy and dayday delivery of data products

You will translate business outcomes into product capabilities, manage scope and trade

Success requires a blend of product strategy, stakeholder leadership, and handson ownership to ship secure, compliant, and scalable data products that power analytics, AI, and operational workflows across the region.

Key Responsibilities:

• Product vision & strategy: Define a 12–24‑month vision, value hypotheses, and positioning for EMEA data products, maintain an outcome‑based roadmap aligned with enterprise standards and local needs.
• Backlog ownership & delivery: Convert outcomes into prioritized epics/stories, lead refinement and planning, uphold DoR/DoD, balance features with reliability, observability, cost, and sustainability.
• Value & metrics: Establish VIPs/KPIs/OKRs (adoption, time‑to‑data, data trust, NPS, ROI); run quarterly value reviews, iterate the roadmap based on evidence.
• Data governance by design: Embed privacy, security, quality, and lifecycle controls (policies, lineage, access models, retention, auditability) into every increment, ensure GDPR compliance and data residency adherence.
• Data contracts & semantics: Maintain versioned schemas and contracts, define business rules and semantic layers that ensure interoperability across domains.
• Platform leverage & reusability: Reuse enterprise platforms, patterns, and reference architectures, drive reusability and scale across markets while meeting country‑specific requirements.
• Stakeholder & change leadership: Communicate clearly at all levels; manage dependencies and risks, prepare business cases, Investment Board inputs, release notes, and adoption communications.
• Incident, risk & release management: Triage issues, lead RCA, and prioritize preventative fixes, plan releases and change controls, coordinate rollbacks/hotfixes where needed.
• Enablement & adoption: Publish documentation, examples, and learning paths, champion catalog discoverability, access requests, and community channels.
• Financial stewardship: Own product budgets/forecasts, track benefits realization and ROI, report performance and outcomes to sponsors and Finance partners.
• Global alignment: Partner with global product, platform, and architecture teams to align roadmaps, share learnings, and represent EMEA needs and impact.

What you will need:

• Bachelor’s in Business, Computer Science, Engineering, or related field.
• 7–10+ years across product management/ownership, data platforms, analytics, or digital strategy. Medtech/pharma/consulting experience is a plus.
• Proven success delivering data products from concept to scaled adoption (data product mindset desirable).
• Strong grasp of data privacy (GDPR), regulatory frameworks, security, and AI ethics.
• Practical understanding of ELT/ETL, event streaming, data modeling, semantic layers, and production operations (SLAs/SLOs, observability).
• Expert backlog management, story writing, acceptance testing, and agile delivery at scale (Scrum/Kanban).
• Excellent communication and facilitation, able to influence executive, technical, and non‑technical audiences.
• Technical fluency and eagerness for continuous learning in Data & AI capabilities and products.

What do you offer:

• A passion for enabling teams with trustworthy, usable data, and a bias for measurable outcomes.
• Ownership mindset with high accountability for user satisfaction and product reliability.
• Pragmatic product instincts: you simplify, focus, and ship, balancing new value with platform hygiene and cost.
• Curiosity for emerging capabilities (semantic modeling, GenAI augmentation …etc.) and how to apply them responsibly.

What do we offer:

• A chance to shape the EMEA data product portfolio and set enterprise‑wide standards.
• A collaborative, global network and supportive coaching culture focused on your growth.
• Opportunities to lead high‑impact initiatives that advance analytics and AI adoption across diverse markets.
• A coaching culture environment focusing on your success and development!

This position requires a blend of, along with solid experience incardiac catheterization laboratories. You will collaborate with internal and external stakeholders, oversee site performance, and develop professional relationships with hospitals across EMEA.

Remote position with up torequired.

• Develop and maintain a deep understanding of clinical trial protocols , Rhythm Management (RM) Clinical Department SOPs , and global regulatory requirements .
• Manage clinical trial activities within the assigned territory, including conducting Interest and Initiation Visits , supporting center preparation , assisting with IRB approval , and ensuring sites are ready for patient enrollment .
• Educate clinical investigators on trial protocols, procedures, and investigational product features.
• Build and maintain strong relationships with clinical sites to assess physician expertise and drive engagement.
• Provide technical support during clinical trials, including implant procedures and follow-up visits , involving direct patient interaction in hospital or clinic settings.
• Lead key programs and projects , acting as the primary contact for clinical study enrollment, communication, and follow-up activities within your region.

• Bachelor’s or Master’s degree in Clinical or Biomedical Engineering (or a related technical field).
• Experience in the medical device industry within clinical research , field clinical engineering , sales , or as a cardiac physiologist .
• Proven experience collaborating with clinical partners, physicians, and medical sales teams .
• Hands-on experience with electrophysiology (EP) ablation procedures .
• Strong background in training and education for internal and external stakeholders.
• Willingness to travel up to 50% of the time.

• Working knowledge of EP mapped ablation procedures .
• Familiarity with clinical trial processes and documentation .

Your Responsibilities Will Be:

• (60%) Support the organization the proctoring activity:

• Plan and Perform Proctoring activity & travel logistics with Boston Scientific Therapy Representatives, Travel Agency & other partners.
• Manage the proctoring days request across Europe, Middle east, Africa as well as managing the proctor’s availability agenda.
• Contribute to accelerating the exit of doctors in training, in compliance with regulatory rules.

• (30%) Support in management a pool of proctors:

• Establish Healthcare Professionals contracts and administrative documentation according to internal rules and regulations.
• Follow up on proctors’ invoices with supporting documentation and in accordance with internal compliance rules.
• Ensure logistics and communication when organizing meetings/sessions involving proctors.
• Prepare monthly KPI reporting.

• (10%) Follow up on HCP certification in eCare Platform:

• Update Physicians information in eCare platform.
• Collect and report any discrepancies, bugs in eCare.

What Are We Looking For In You:

• Graduated in a Bachelor or Master-Degree in Communication, Sales & Marketing, or related fields.
• Experience in Medical Device Industry is a plus.
• Fluent in English (B2+)
• Process development and optimization mindset

• Good knowledge and confidence in Office package
• Customer facing experience with the ability to remain calmunder pressure in dealing with issues in a professional manner
• Professionalism and experience in communication with high level stakeholder both through mail than through calls
• Team player

What can we offer you:

• A paid internship experience (6 months of duration, renewable for 6 further months);
• Working in an international environment;
• Possibility to make an impact;
• Fast growing and innovative environment;
• A team-oriented company culture.

in our offices in Milan, on a hybrid working schedule.

Start date:December 2025

Italy-Milan; France-Île-de-France; Germany-Düsseldorf; Spain-Madrid; United Kingdom-Hemel Hempstead

Process enhancement & Tools

• Act as business leader in projects, implementing new processes and tools within the organization. Creating associated program to develop them. Drive adoption and training programs
• Continuously improving & optimizing our processes and develop new capabilities

• Partnering with the CoE to optimize processes and ensure successful integration of EMEA/Global initiatives
• Take the lead on developing our RS digital roadmap.
• Capture VOC from both external and internal parties, work together with cluster RS managers on execution

Sales Analytics

• Identifying reporting needs, facilitating design of dashboards and supporting rollout and adoption in Remote Sales team. Defining data and the process to capture that data to make business decisions
• Working with analyst and FP&A to support key commercial processes like territory and target setting, StratPlan and ad hoc analysis to deep in any identified areas.
• Provide insights and data to the RS EMEA team to help decision making and business cases for change

What we are looking for:

• At least 5 years in a similar role
• Leadership without authority
• Working in a highly matricial organization
• Strong communication, interpersonal and relationship building skills
• Ability to lead projects
• Strong analytical skills
• Direct CRM experience, preferably in Sales cloud, and in other relevant tools for Remote Sales organizations.
• Excellent understanding of the Commercial function preferably in the Medical Device industry. Previous exposure to a Remote Sales environment would be a plus.
• Good understanding of business Information and Reporting Systems
• Fluent in English