Senior Technology Services Lead - Gbs jobs at Bank Of America in India, Hyderabad
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India
Hyderabad
109 jobs found
29.08.2024
BOA
Bank Of America Senior Technology Services Lead - GBS India, Telangana, Hyderabad
Finastra Loan IQ product Hands on experience in Production Support role. Provide application support in accordance with standard guidelines within the agreed SLAs. Debug and identify production issues by analyzing...
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect,...
Performance tuning of GPO platform and pipeline. Code reviews for the pod. Code review for the platform (if and when required). Design consultation - Alignments with the Enterprise, GBT and...
Oversight of delivery on key programs from India. Day to day people management and contributing into the defining the strategic direction of wealth management technology. Manage proficient techies on distributed...
Assist administration teams with troubleshooting network/server issues and testing of system related issues. Implementing and maintaining security measures to safeguard data and applications. Educating users on best practices and new...
Monitor and support applications for 100% SLA meets. On call support. Production Ticket/Issue Triage. Preparing RCA – Root Cause Analysis (RCA) document. Partner with Application team, CCO, Level 3 support...
Production application incident management. Production problem research and issue resolution. Sev3 problem ticket tracking and closure activities. Review production changes, setup/update monitoring for changes. Improve application stability and reduce noise/errors....
Finastra Loan IQ product Hands on experience in Production Support role. Provide application support in accordance with standard guidelines within the agreed SLAs. Debug and identify production issues by analyzing...
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